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“Very good holiday”

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Catalonia Ses Estaques
Manchester, United Kingdom
Level 3 Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very good holiday”
Reviewed 20 July 2014 via mobile

We have been to Ibiza before but this was our first stay in the resort of Santa Eulalia and at the Hotel Ses Estaques. We had a very good holiday. The hotel is well placed on the outskirts of the town. We enjoyed walking into the town in the evening where there are plenty of bars, restaurants and shops. In the hotel the food was good and the entertainment both daytime and evening was very good. We thought that parts of the hotel were looking a little tired but otherwise it was fine. Our room was kept very clean and overlooked the pool so we had the noise from the entertainment at night but it wasn't too bad. All in all we had a really good time and we think that we will visit this hotel again!!!

Stayed July 2014
Helpful?
1 Thank christine d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review, 21 July 2014
Dear Madam and Sir,
We really appreciate your positive review, it's a pleasure to know that you had a good time here with us and you will keep a good memory of Ibiza and our Hotel.
Starting with myself and all my Colleagues we are delighted to have met your expectations and we really hope to see you next year, being at your service once more.
Yours Sincerely,
Giancarlo Dell’Erba
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Essex
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 July 2014

Just back from spending 10 days at this lovely and friendly Hotel. Its a small Hotel set in a lovely area and only 10 minutes walk from the lovely Harbour. Hotel is situated right on the sea front and it is so peaceful. This is our 2nd year at Ses Estaques but it will not be our last as we love it. We have stayed in many Hotels both in this Country and around the World but I have to say I have never come across such helpful and friendly staff. Everybody from the Maintenance staff right up to the Managerial Staff are superb. Cleanliness is of a very high standard both in the rooms and public areas. We had some lovely evening entertainment and music and a get together with both staff and Managers. I would thoroughly recommend this Hotel. I spent many years in Customer Service before I retired but I have to say the Customer Service is second to none at this Hotel. We will definitely return.

  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Essexposhtart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review, 21 July 2014
Dear Valued Guest,
We would like to thank you for your feedback about your vacation at Ses Estaques and it's a pleasure to know that you enjoyed it.
It is our aim to let all our Guests feel at "home away from home" and this is probably the reason why we have over 40% of repeater Customers within our premises.
Starting with myself and all my Colleagues we are delighted to have you back in the "Family" again this year for your second holiday with us and we are enchanted to know through your comments that you are already thinking of returning to visit us again in the future. We shall try the utmost to fulfill your expectations..
Yours Faithfully,
Giancarlo Dell’Erba
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 July 2014

This was our first visit to Santa Eulalia and we were not disappointed. We chose this hotel after reading previous reviews. The location of this hotel is superb, sitting on the water's edge, with the bay on one side and the marina on the other side. The hotel was clean, the food was very good and all the staff were very friendly and helpful. Overall the week's entertainment was of a good standard. The free visit to the hotel's waterside restaurant was a nice touch, giving a change of scenery for one of the evening meals. The marina's restaurants and bars are only a short walk away. We had wonderful holiday and wished we had booked for longer than a week, we hope to return. Overall we can see why people return year after year.

Room Tip: If you do not want a hot balcony in the afternoon or the noise of the entertainment until midnight d...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review, 21 July 2014
Dear Madam and Sir,
We would like to thank you for writing your opinion about your recent stay at Catalonia Ses Estaques, being of the utmost importance for us and our main source to improve our facilities and service.
We really appreciate your positive review, it's a pleasure to know that you had a good time here with us and you will keep a good memory of Ibiza and our Hotel.
We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.

Best regards,
Giancarlo Dell’Erba
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2014

All in all our experience at Catalonia Ses Estaques was brilliant.
Staff so help full and friendly and polite, food was brilliant, nice location next to the sea and harbour.
Short walk to bars down at the habour and town for the shops and beach.
The people staying there when we were there were a little on the 'mature' side age wise, but that is not a problem for us as we fall into that category anyway.
This was our third time there and will definitely will be going back again, hopefully next year.
We had 'Superior Room' which gives you the tea/coffee making facilities which was useful.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
4 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review, 19 July 2014
Dear Valued Guest,
We would like to thank you for your feedback about your vacation at Ses Estaques and it's a pleasure to know that you enjoyed it.
It is our aim to let all our Guests feel at "home away from home" and this is probably the reason why we have over 40% of repeater Customers within our premises.
Starting with myself and all my Colleagues we are delighted to have you back in the "Family" again this year for your third vacation and we are enchanted to know through your comments that you are already thinking of returning to visit us again in the future. We shall try the utmost to fulfill your expectations.
Yours Faithfully,
Giancarlo Dell’Erba
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stamford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2014

We've back to this hotel 5 times now. It's is a lovely hotel in a great position. The staff are all really friendly and really helpful, they can't do enough for you. Only sorry i didn't have more time to spend there. Perhaps next year?

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SheilaK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review, 18 July 2014
Dear Valued Guest,
We would like to thank you for your feedback about your vacation at Ses Estaques and it's a pleasure to know that you enjoyed it.
Starting with myself and all my Colleagues we are delighted to have you back in our premises again this year for your 5th visit and we hope to see you in the close future, being at your service and try once more to exceed your highest expectations.

Yours Sincerely,
Giancarlo Dell’Erba
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotherham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 July 2014

This was our first visit to Ibiza and we really like the place. The hotel was great. Great location, really friendly and helpful staff and the hotel was very clean and well run.

Only down side was unless you got a superior room there were no coffee or tea making in the room.

We will be going back next year.

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank BrianW1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review, 17 July 2014
Dear Madam and Sir,
We would like to thank you for your feedback about your vacation at Ses Estaques and it's a pleasure to know that you enjoyed it. Lucky to have you as our Guests in the Hotel, we are encouraged by your kind words which will push us to improve even more day by day.
We are enchanted to know through your comments that you are already thinking of returning to visit us again in the future. We shall try the utmost to fulfill your expectations.
Best regards,
Giancarlo Dell’Erba
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 July 2014 via mobile

Loved Santa Eulalia and loved this hotel

Food great rooms great location fabulous

Must do trip on road train to San Carles a small village up in the

mountains

A trip by boat to Ibiza town is also a must do

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alicia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this review, 17 July 2014
Dear Valued Guest,
We would like to thank you for your feedback about your vacation at Catalonia Ses Estaques and it's a pleasure to know that you enjoyed it.
Starting with myself and all my Colleagues we are delighted to have met your expectations and we really hope to see you in the close future, being at your service once more.
Yours Sincerely,
Giancarlo Dell’Erba
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Catalonia Ses Estaques

Property: Catalonia Ses Estaques
Address: Cala Ses Estaques, 07840, Santa Eulalia del Rio, Ibiza, Spain
Phone Number:
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Amenities:
Bar / Lounge Beach Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#1 Romantic Hotel in Santa Eulalia del Rio
#2 Family Hotel in Santa Eulalia del Rio
#3 On the Beach Hotel in Santa Eulalia del Rio
#6 Luxury Hotel in Santa Eulalia del Rio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Catalonia Ses Estaques 4*
Number of rooms: 158
Official Description (provided by the hotel):
A modern hotel located on the seafront near Santa Eularia des Riu , one of the largest, most beautiful towns of Ibiza, just 16 kilometres from the capital. In Santa Eularia des Riu you will find excellent restaurants and beaches, renowned for their beauty and tranquility. Catalonia Ses Estaques is situated in a luxuriant pine forest and enjoys fantastic views over the marina and the town centre. Guests can enjoy a wealth of facilities including a superb terrace with garden, swimming-pool, bar, solarium and two Jacuzzis. ... more   less 
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Also Known As:
Catalonia Ses Estaques Hotel
Hotel Ses Estaques
Catalonia Ses Estaques Ibiza/Santa Eulalia Del Rio

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