We visited Atzaro from a nearby Agro hotel and immediately loved the place with its brilliant design and outdoor space, day beds etc - whats not to like !
Went back for the full day spa, and it was excellent - chilled out on the large day beds, great treament and good service.
Returned for dinner (thinking it would be equally good) in the main restaurant only to be severely disappointed. All staff wearing head mikes (whaatt and why?) which simply gave a robotic response as one would expect. Shown to our seats for an early dinner and deposited in a corner (as though there was a queue following - which there was not). Service poor from a waitress who pretty much got all of the service wrong - did not take a drink order, wine list but did not return to take wine order, meas turned up and deposited despite two of the party being away from the table of 3 .
Asked to take coffee in the area next door so we could see the entertainment, told curtly that this was a 'separate operation' and I would need to pay here - I asked him to bring the bill through and he refused, asking me to return back as he was busy (the place was 20% full) so he could settle up. I then went back having moved the family to the area, and I had to wait for the bill to be prepared whilst (in response to a head mike command !!) he went off and took some more food out.
The entertainment (acrobats) was excellent, sushi lounge is nice if poorly staffed so we had a drinnk and left.
What a great shame that the dinner was so poor - really lets the place down and I can see why so many guests of the hotel are out at other restaurants (we kept bumping into their celeb guests in local restaurants!)
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- Also Known As:
- Agroturismo Atzaro Hotel
- Agroturismo Atzaro Ibiza/Santa Eulalia Del Rio