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Tropic Garden Aparthotel
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Reviews (2,605)
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All reviewssanta eulaliaindoor poolentertainment teamself cateringsea viewlovely hotelmini discohalf boardone bedroom apartmentmin walkadult entertainmentgreat holidayhuge balconylarge supermarketyoung childrenkids clubliving area
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Reviewed 22 August 2014

We returned last week from 12 days at Tropic Gardens, Half board, wife and 11 year old child. I seriously dont want to sound too negative about our stay cause most things very good. Spotlessly clean rooms and public area. Entertainment team worked hard, though some nights were bit dodgy to say the least ex. casino,,betting etc. not our scene, dont really go on holiday for that, however most people seemed to enjoy it..Food was ok if only it was hot, never had hot meal from the restaurant,,always just warm. It appears the kitchen is long way from the restaurant, Breakfast ,1 chef cooking pancakes each morning whilst the fried eggs have been cooked in the kitchen, so by the time they reach the restaurant either cold or hard, Crazy.Alternate mornings eggs and pancakes for the chef to cook. Easy solution.Outside eating area is in strange place, People walk through it to get to the restaurant,,easy solution again, there is a door at the rear of the restaurant facing the sea would make great outside eating area.Probably the worse thing we found was the pool and sun bathing area. Even though it was cleaned each morning,lots of tiles broken and cracked, i might even think germs/infections may be contracted by walking in some the holes.Some one in there wisdom as put plastic tubing around the spinklers for grass.watering,,great idea until you stand on them,, it hurts i can assure you of that.,Some english people so selfish, talking lound and laughing in the early hours after supposedly watching the entertainment, which they were not interested in anyway.But no hotel staff told them to talk more quietly, as lots of people above in lots of rooms trying to get sleep. Lots more i could say, my review sounds terrible but it is honest.This hotel i would suggest is not for couples or older children, It mainly for young children and bigger child like parents. OK we had good holiday,,but small things make the difference to it being great.

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garden H, Manager at Tropic Garden Aparthotel, responded to this reviewResponded 17 October 2014

First of all we would like to thank you to have chosen the Hotel Tropic Graden to spend your holidays.
Thank you very much for your comments they are very important for our customers and for us.

Hoping to see you again among us.

Regards
Javier Llabrés
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

We arrived at tropic garden on sat 2nd august for two weeks (in a party of 10). My wife likes a good view from balcony , the room allocated to us did not have best of views so we went to reception to ask if we could change to a better room with better view. We spoke to the manager, he was excellent. He arranged for an upgrade room which was superb. What a view!!! Thank you so much! That's what I call service!!!
The staff are all great, so friendly and nothing is too much trouble. Monica , Marie (Maria Jose) and Lidia were busy all the time and always with happy and welcoming smiles on their faces. Lidia, in particular, always with the 'biggest' smile on her face, to everyone. Food was amazing. Always high quality food which was cooked to perfection.
The entertainment team put so much work into there shows it's a wonder they have time to sleep .
Thank you again to all the staff we had the best time :-))

Stayed: August 2014, travelled with family
1  Thank Jeanjohn77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garden H, Manager at Tropic Garden Aparthotel, responded to this reviewResponded 17 October 2014

First of all we would like to thank you to have chosen the Hotel Tropic Graden to spend your holidays.
Thank you very much for your comments they are very important for our customers and for us.

Hoping to see you again among us.

Regards
Javier Llabrés
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

This was our family's best experience abroad the staff at the hotel are so kind and quick at service but what helped it be even better was the entertainment staff being friendly and amazing, but also made our evening desirable with spectacular shows.

Room Tip: Try and get a room on the inside facing the pool to get all round wifi and the top floor is the quietest
  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank matthew h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garden H, Manager at Tropic Garden Aparthotel, responded to this reviewResponded 17 October 2014

First of all we would like to thank you to have chosen the Hotel Tropic Graden to spend your holidays.
Thank you very much for your comments they are very important for our customers and for us.

Hoping to see you again among us.

Regards
Javier Llabrés
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

We were pleasantly surprised when we arrived at this hotel. The staff were very helpful and the entertainment team were excellent. Aqua aerobics in the pool were very enjoyable. The food was excellent. I travelled with my two adult daughters and they were very impressed. There is a lovely friendly atmosphere and we would definitely go back.

Room Tip: Ask for a pool view as the balcony is very big.
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank therese o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garden H, Manager at Tropic Garden Aparthotel, responded to this reviewResponded 17 October 2014

First of all we would like to thank you to have chosen the Hotel Tropic Graden to spend your holidays.
Thank you very much for your comments they are very important for our customers and for us.

Hoping to see you again among us.

Regards
Javier Llabrés
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

Just back from a 14 nigh stay at the fabulous hotel.
I was apprehensive visiting due to some of the previous comments however I was not disappointed in the slightest.

Sun lounger fiasco! Well what hotel do you go to that there aren't sun lounger wars! Half the fun getting up early. At the end of the day all that had to be done was to ask the lifeguard on hand and situation resolve!

Food was amazing initially booked in as half board due to fussy eaters and we weren't disappointed upgraded to the all inclusive which was well worth it.

Rooms were comfortable and clean plenty space for the three of us.

Yes meals times were busy but what is to be expected in a busy busy hotel which speaks for itself. There was plenty if good to go round.

Cleanliness was spot on couldn't fault it at all very clean.

Staff were so friendly from housekeeping reception and waiting staff.

Entertainment staff worked amazingly well from dawn to dusk entertaining kids and adults they were so full of energy and always smiling. Shows were very good considering most of the day was spent entertaining the kids and big kids the energy out into the shows was outstanding yes they mimed but I think many people missed the point at how hard they had worked prior to putting the show on.

Entertainment staff even remembered names! That extra mile makes all the difference considering the volume of guests in the hotel.

Santa euliala itself was lovely short walk from the hotel and some lovely wee bars and restaurants to visit if you wanted a change.

Overall I had a very pleasant experience and more than definitely would return. Prior to going I contacted the hotel to request room allocation near friends that were staying also and this was carried out we were beside each other.

Keep up the good work tropic garden!!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Hez79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garden H, Manager at Tropic Garden Aparthotel, responded to this reviewResponded 17 October 2014

First of all we would like to thank you to have chosen the Hotel Tropic Graden to spend your holidays.
Thank you very much for your comments they are very important for our customers and for us.

Hoping to see you again among us.

Regards
Javier Llabrés
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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