The hotel is out of this world, granted, lovely. However it almost felt as if a group of friend’s party was not as welcome or the norm, as they must be used to couples and families. As we were mostly out in the evenings and sleeping in or by the pool during the day, housekeeping wasn't clever about when our room could be cleaned so just didn’t bother. In general staff were on the cold side of friendly and not very intuitive, although again this could be used to the fact we where a group of friends not (couples/family). The hotel restaurants are amazing and the service there was so so much better. We had a suite with a sundeck and Jacuzzi on the second floor which was lovely but I would have expected speakers or a stereo to run up there, also I would have expected a music (CD/Radio) system in the room, plus a digital on demand TV service with pay per view, an array of international channels and personal information like bill update etc. All in all we had a brilliant time however considering the hotel was our most expensive part of the holiday it would have been the part we could have done without. Also the gym equipment were not five star at all I’ve seen better treadmills at a Travelodge.
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- Also Known As:
- Insotel Fenicia Prestige Thalasso Hotel
- Insotel Fenicia Prestige Suites & Spa Ibiza/Santa Eulalia Del Rio