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“Very disappointing. I don't recommend” 2 of 5 bubbles
Review of Son Foguero

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Son Foguero
Lyon, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very disappointing. I don't recommend”
2 of 5 bubbles Reviewed 21 August 2014

The place looks lovely. The renovation of the building is well made but the garden and swimming pool are not well maintained. This is not a hotel, even not a bed and breakfast. No one is there after 2pm to welcome customers. Our room was not corresponding to what we have booked. 10m2 and a terrace were missing. Our bed was a Japanese futon which I consider being uncomfortable. In addition, our room had no locker. Any body could enter and this is what happened. How embarrassing ! Service is a disaster as there is no one to take our comments into consideration.
We stayed one week. Cleaning was made only once as well as changing towels. Breakfast was very poor and coffee machine (and hot water) was out of work every day. No wifi in rooms. The potential of this place could be very good but with a good management.

  • Stayed August 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
Thank Christel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Palma
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 bubbles Reviewed 14 July 2014

Booked as a romantic get away only to find the large double mattress we had specified as necessary, was in fact, two single mattresses. I wish I could photo how uncomfortable they were. You can feel the springs when you lie on the bed and the ridge in the middle is not ideal for a romantic get away. At no point do the owner contact us to say a double bed was unavailable, even though we had tried contacting him direct, prioir to booking, and mentioned it on our special requests.There was NOONE to greet us and noone to answer the phone. It took another guest to tell us where the room was, as there was no reception and everything looked very unofficial and possibly illegal ? Yes the views were lovely and the garden well maintained, but with noone to tell us any of the amenities, not even where to eat for breakfast,wifi access code, and then the old box tv didnt work and electric sockets overloaded dangerously. I am tempted to contact consumo with regards reporting this as a health hazard ! There was noone when we arrived, noone to answer the phone, and noone when we left, in disgust, one hour later !!!!
We had requested late check out as we wanted the weekend to last as long as pssible, but check out is at 10am, and we were told it is not possible to stay later as there was no room availability, that they were all full....yet, (unfortunately, as it turned out), we found there WAS availability, so booked another night with booking.com, but prior to having seen the place... what a mistake. Now the hotel totally refuse to give any deposit back !! Appallingly mismanaged, by management who lie about their dangerous dirty place...(we cannot call it a hotel, according to booking.com, it isnt one !) and can only think prior reviews were by people who had never seen a nice view before, as this was the place' s only redeeeming feature !
As a traveller who has stayed in 100's of hotels from huge hotels with 100's of beds, to boutique hotels and agroturismos, I can truly say this is the worst ever !

Room Tip: DO NOT stay here !!!
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  • Stayed July 2014, travelled as a couple
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Palmaexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Son Foguero

Property: Son Foguero
Address: Maria de la Salut Km 3 Carretera de Sineu, 07519 Maria de la Salut, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Maria de la Salut
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Maria de la Salut
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Son Foguero 3.5*
Number of rooms: 9
Official Description (provided by the hotel):
Son Foguero is an antique Majorcan possession surrounded by countryside, that was converted in a lovely and quiet hotel. Son Foguero was the first luxury petit hotel located in the country. In this house of artists, the nature merges and mixes up with the art. This is a quiet and a place of meditation. It is hardly surprising that the guests of Son Foguero, sensitive with the beautiful and nice things, come back years after years in order to relax. ... more   less 
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Also Known As:
Son Foguero Spain/Maria De La Salut

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