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“Excellent Location”
Review of ALEGRIA Maripins

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ALEGRIA Maripins
Ranked #4 of 19 Hotels in Malgrat de Mar
Certificate of Excellence
Reviewed 29 September 2013

We have just returned from a week and the location is excellent, beach just under the subway, shops as soon as you walk out the entrance. Restaurants, bars and nightlife all close by. Check in was complete in just a few minutes and we had a sea view and pool view room which was perfectly adequate and cleaned to a very good standard daily. The food choice was great with plenty for everyone and of good quality. No real queues and plenty of tables throughout. The pool area is small but then the beach is a minute away where we spent most of our time. The hotel throughout was very clean and all staff we had dealings with were excellent, friendly polite and helpful. The noise from adjoining rooms and and the corridors is quite noticeable, perhaps take the large key ring off the actual key to stop it banging against the doors so much. Would it also be possible to introduce electronic safes so you didn't need to keep a key with you at all times. As for hotel entertainment on the couple of nights we had a drink at the bar we will echo the views of others and say we were disappointed. Other hotels in the area had a variety of acts on when we were out.
All in all the hotel is very good value for money and we would definitely recomend it to anyone going to the area.
As for the beach it is steep and of the shale/broken shell type so not soft sand, we did not hire loungers on the beach we bought 2 lilos and a parasol in the shop next door for 17 euros, a far better option than 15 euros a day charge for 2 beds and parasol charged on the beach..
If you are planning a trip to Malgrat/Santa Susanna then this hotel is ideal and great value.

  • Stayed: September 2013, travelled as a couple
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1  Thank TheCount69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus_Hotels, Director de Relaciones Públicas at ALEGRIA Maripins, responded to this reviewResponded 2 October 2013

Dear TheCount69,

Thank you for sharing your review of our hotel!
It´s a pleasure to read you enjoyed your stay with us and the suggestions you make will be revised to improve them for the future.

Kind regards,

Silvia Noguera
Management Fergus Maripins

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443 - 449 of 856 reviews

Reviewed 24 September 2013

Please don't compare this hotel with the services and facilities that you would get in a 4 or 5 star establishment because that would not be fair. In my opinion as a 3 Star it is excellent. On the plus side it is right on the front of Malgrat de Mar, very close to the beach, restaurants, shops and clubs. You just walk out the front exit and everything that you want is there, however that means that at night times it is noisy, busy, and bustling right into the small hours. Simply put, you cant have your cake and eat it! If you want perfect peace, and green fields pick a hotel in the countryside. I have stayed in 4 and 5 star hotels that have far greater amenities but the Maripin's wins hands down when it comes to staff. Everyone including the receptionists, waiters, bar staff, cleaners, and management do their utmost to be friendly, polite, and helpful and it was good to know they were there to help whenever you had a question or query. An example of this was that one day I injured myself around the pool, and they advised me to get a taxi to go to the hospital, and offered to call a cab for me. I told them that I needed to go to the cash point as I was short of cash and they lent me 40 Euro's so that there was no delay in me getting treatment. NOW THATS WHAT I CALL CUSTOMER CARE! Also I was staying there with my wife and two grand children and everyone found a good variety of food, like chops and steak with veg for the adults, and burgers, egg and chips for the kids. There is also a poolside bar where you can get drinks, pizzas, and toasted sandwiches. Another real plus point is that everything is spotlessly clean, the reception area, the restaurant, pool area, toilets, and rooms are a credit to the staff. This Hotel really does try to deliver a complete hotel package and it obviously succeeds as some of the other guests had been coming there for years. I found the atmosphere there amongst the various guests (Germans, English, Spanish, and Dutch) was fantastic and everyone seemed to talk to one another, have a laugh, and enjoy their holiday.

Room Tip: Rooms at the rear of the hotel tend to be quieter.
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  • Stayed: September 2013, travelled with family
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2  Thank geronimo1049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus_Hotels, Director de Relaciones Públicas at ALEGRIA Maripins, responded to this reviewResponded 27 September 2013

Dear geronimo1049,

Thank you for sharing your opinion of our hotel!
It´s great to read that you enjoyed your stay with us and that you enjoyed the service offered by our dedicated staff. We will make sure we forward your kind words to motivate them even more.
Further i hope you recovered fully from your injury and that we have the pleasure of welcoming you back in the future.

Kind regards,

Silvia Noguera
Management Fergus Maripins

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Reviewed 23 September 2013

We have just returned from another 14 day stay at the Maripins. we absolutely love this hotel. Five stars would not cover the brilliant staff. nothing is to much cover from extra pillows to special occasion options like cakes and flowers nothing is left undone. There are plenty of choices at meal times. just have to watch you do not gain to much weight. Hopefully the entertainment will be improved as this is the only let down this said l hope we will be back there again next year

  • Stayed: September 2013, travelled with family
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4  Thank tywyngwynedd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus_Hotels, Director de Relaciones Públicas at ALEGRIA Maripins, responded to this reviewResponded 24 September 2013

Dear tywyngwynedd,

Thank you for sharing your review with us & the tripadvisor community.
It´s a pleasure to read that you are happy with the hotel and her staff as it their passion to ensure you have a great stay.

Kind regards,
Silvia Noguera
Fergus Maripins

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Reviewed 22 September 2013

Havè just returned from 14days at the Fergus Maripins Hotel with our aunt and uncle being under new ownership and some of the reviews did not know what to expect, no longer the old meal times theese have been extended, food well what can say fabulous the best yet, never found a problem with finding anything to eat salads now introduced for people who want it to go with breakfast also now have hp sauce, big thank you to Anna and all the hard working staff. Reception staff Claudia, VIctoria and the other lady where nothing is too much trouble the luggage rooms are now locked on arrival and departure which is new ,the big bonus is the free wifi which you can use in the down stairs area just ask for password at the desk. The bar staff Angel,Migel,the lady and last but not least the two Thomas's who never fail to ammuse us,sadly after years of using the maripins l have never found anything to complain about but sadly this year the entertainment apart from the man with the guitar,theman who filled in as a replacement on14/9/ and the disco on the night before we came back the rest of the entertainment was rubbish l hope management look at this for next year and try and correct this , many thanks to the hard working cleaning staff as well a questionare is now left when you leave.

Room Tip: pool view rooms have best view
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  • Stayed: September 2013, travelled as a couple
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3  Thank mrabulldog2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus_Hotels, Director de Relaciones Públicas at ALEGRIA Maripins, responded to this reviewResponded 23 September 2013

Dear mrabulldog2013,

Thank you for you sharing your review of our hotel.
It´s a pleasure to read you are so happy with the hotel and her staff, it really is a motivation to keep providing the best service possible.
As your comment about the animation, we are very sorry that we have disappointed you and other guests and we are determined the improve in this area the coming season.

Kind regards,
Silvia Noguera
Fergus Maripins

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Reviewed 22 September 2013

Nice hotel. If you can get a room overlooking to pool/sea,you get the sun and a big balcony. Location is not to bad your about halfway along the attractions/shops. The only complaint was the food, several people were taking pictures of what we we given (the flies loved it). Breakfast was salad from the previous day and bacon,fried eggs and tomatoes. When a tray was empty it took a good 15 minutes to refill it, most was luke warm. Both of us got food poisoning during the week. Decided to eat out after that. To the management do yourself a favour it's a nice hotel, but sack your kitchen staff

Room Tip: View over the pool/seaview bigger balconies. Go for third/fourth floor better view, and when you com...
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  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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1  Thank Colinwool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus_Hotels, Director de Relaciones Públicas at ALEGRIA Maripins, responded to this reviewResponded 27 September 2013

Dear Colinwool,

Thank you for sharing your opinion of our hotel!
We appreciate all comments as they are valuable in order to improve our services.
We are sorry to read that our food wasn´t always to your liking but we can assure you that the kitchen hygiene is up to a high (european) standard.

Kind regards,

Silvia Noguera
Management Fergus Maripins

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Reviewed 20 September 2013

this hotel is situated on sea front with great sea views from room balconies front of hotel .the staff very friendly exceptionl receptionist (claudia)..most staff been their many yrs my husband & i have been useing maripins for over 30yrs...good value for money although perhaps having option for all inclusive would be good look forward to our next visit hopefully next year good alround hotel .....juli jamie taylor c.o.s essex england

Room Tip: sea view!!!
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  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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1  Thank julest66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus_Hotels, Director de Relaciones Públicas at ALEGRIA Maripins, responded to this reviewResponded 23 September 2013

Dear julest66,

Thank you for sharing your opinion of our hotel, it´s great to hear you enjoyed your stay and we are considering to expand our services to All Inclusive for the next year.
We hope to have to pleasure of welcoming you again the coming years, as loyal guests means everything to us,..

Kind regards,
Silvia Noguera
fergus Maripins

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Reviewed 18 September 2013

Me and my wife stopped their from the 9sept until the 20 the staff are very friendly and helped me out with my gluten free diet by providing me with bread, biscuits; cakes and pasta etc, Ann Marie was also very good with this as she is in charge in the resturant and made sure i always got the right food overall a great hotel just a shame about the weather this year.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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2  Thank kjh67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus_Hotels, Director de Relaciones Públicas at ALEGRIA Maripins, responded to this reviewResponded 23 September 2013

Dear kjh67,

Thank you for taking your time to review our hotel!
It´s a pleasure to read you enjoyed your stay and we hope to welcome you again the next time you visit Spain..

Kind regards,
Silvia Noguera
Fergus Maripins

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ALEGRIA Maripins

Address: Passeig Maritim 20 - 22, 08380 Malgrat de Mar, Spain (Formerly FERGUS Maripins)
Region: Spain > Catalonia > Province of Barcelona > Malgrat de Mar
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Malgrat de Mar
#3 On the Beach Hotel in Malgrat de Mar
#5 Romantic Hotel in Malgrat de Mar
#5 Family Hotel in Malgrat de Mar
Price Range: £33 - £850 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ALEGRIA Maripins 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hotel Maripins Serhs
Maripins Hotel

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