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“Little oasis”
Review of Hotel Luna Club

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Hotel Luna Club
Ranked #7 of 19 Hotels in Malgrat de Mar
Reviewed 15 October 2013

We stayed at the Luna Club Hotel in September 2013 for 5 nights as a last minute break to celebrate our 25th Anniversary. Contrary to previous reports we found that the staff were very friendly, couldn’t do enough for the guests, and acted immediately on any requests for repairs/fault correction. The bar man in the restaurant was great fun and the lady in the bar for the club residents was very amenable and friendly. Special thanks to Alithia for making us feel so welcome and answering all our daft questions!

The resort is very lively, but this hotel is an oasis of calm out of the way of the busy seafront but easily accessible from the beach. We stayed at the Luna Club which is the more luxurious part of the hotel and comes complete with a fabulous spa – pool and Jacuzzi. There is also a gym and the opportunity to take part in various classes if you are fully inclusive (as we were). We had a very interesting relaxation session in the pool – ‘Watsu’ – such a treat. The garden for the Luna Club residents has plenty of sun beds with it’s own pool that is quite unimpressive in it’s size, but has it’s own bar and eating area providing lovely snacks most of the day for the all inclusive guests.

The other pool is much larger and very impressive with the bar area, which is shared with the other part of the hotel, adjoining it. The view over the pool at night to the bar area is magical and there was varied entertainment each night noticeably of a better ‘class’ than that on the main parade of the seafront. It finishes at a sensible time and the hotel was very quiet at night.

It is true that the beds are very hard and I agree that I wouldn’t have wanted to sleep on them any longer. Having said that the bedroom was tastefully furnished, clean and with towels changed daily. It is possible to hire towels for use in the hotel with a deposit of 10 Euro per towel but these are not to be taken to the beach. There is a hire charge for cushions for the loungers but they aren’t really necessary, and we had no problem getting wi fi in most parts of the hotel free of charge.

There is a real hairdryer in the bathroom not a hot tube variety and each room has a balcony with a small but adequate airer under cover for drying swimming costumes etc.

The main disappointment for us was the food in the restaurant and the atmosphere in there. Yes, you do have to queue to get a table – we took a book to read in the queue each night! The system is self service once you have been seated and it most days it was quite miserable experience to jostle your way to the food. I’m not really sure that it was worth the effort really as the food was generally of poor quality – lots of cheap cuts of meat, stewed and with lots of bone. There were very few fresh vegetables although plenty of salad. It was generally repetitive and bland. The eating experience at the table was equally horrid with tables too close together, miserable waitresses clearing plates around us and the noise was pretty intolerable - a real bun fight. We would have eaten elsewhere if we had had to endure the process much longer. We had hoped for much better after previous reviews – we wonder if there has been a change of chef.

There was however wine on tap for us which was very tasty although surviving on a liquid diet is not to be recommended! Equally the drinks for all inclusive at the bar were perfect and with San Miguel on tap my husband was very satisfied. (I preferred the cocktails but recommend the coffee liqueur).

Malgrat de Mar itself is much like the more wild parts of the Costa Brava we drove through en route but slightly quieter. Most of the clientele were of an older disposition although there were some younger residents evident. We didn’t experience any problematic behaviour even around the few nightclubs on the strip.

There are plenty of other hotels to visit if you fancy a change with a variety of musicians and lots of food outlets reasonably priced.

The beach is accessed by going under the railway that runs along the front and has coarse sand – great for not getting in everything! There are sun beds and parasols to hire and beach bars for refreshments.

Barcelona is easily reached and we went on a day trip on the coach to get a ‘whistle-stop’ tour of the city – well worth a visit. There is a railway station locally but we didn’t use it. The old part of the town is worth a visit to get a better Spanish flavour and some good views from the old castle site.

The transfer time from the airport booked through our tour operator was ridiculous – it took nearly two hours for our journey to the hotel due to the tortuous route. It took ½ hour on the way back and we had a long wait at the airport as a result – it is probably better to look at alternative travel to save wasting precious holiday time.

Overall we have returned with some very special memories of our holiday and would certainly use the hotel again but seriously consider going elsewhere for the food.

Room Tip: Make sure you chose the Luna club not the luna only. Pool facing rooms are better.
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  • Stayed: September 2013, travelled as a couple
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7  Thank Clare O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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84 - 90 of 367 reviews

Reviewed 26 September 2013

We stayed at the Luna Club Hotel in September, We went with friends, we were booked in part
inclusive. Inclusive drinks were served from 6 p.m. to 11 p.m. and as we were getting ready
to have our evening meal for 8 p.m. it meant our inclusive was only for 3hrs. We also only got
Breakfast & Evening meal we couldn't get snacks during the day, if we wanted anything to eat we had to go out for it.
The food was faultless, something for everyone. The rooms were cleaned daily clean towels
every day etc.
The pool was a good size and the mattress's for the sunbeds were 1 euro. It was 10 euro deposit for a beach towel which you could get changed each day. All the staff were very pleasant
and helpful. The entertainment was average.
All in all a nice hotel.

Room Tip: Choose a room overlooking the pool.
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  • Stayed: September 2013, travelled with friends
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1  Thank TINKERBELLE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Hotel very good, but too expensive for the extra.
You are required to pay for water at meals.
Parking must be paid, the Wi-Fi must be paid, the mattress for the loungers in the pool must be paid.
On the other hand the rooms are clean and the building is beautiful.
The breakfast is plentiful, but the service is not very good.

Room Tip: Rooms on the external are quieter instead of the rooms on the pool are noisy
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  • Stayed: August 2013, travelled as a couple
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3  Thank PaoloV1964552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

Spent there 2 weeks this August with my family.
Hotel is pretty modern and very clean. The personnel is very helpful and friendly. The rooms are pretty small but still Ok. It was a bit crowdy in the restaurant during the high season. The meals were good but not too much diverse.
Hotel is located at some 400m from the beach and some 20 min. walking distance from the city centre. The train station in Santa Susana seems to be a bit closer than the one in Malgrat.
So i think this hotel is a reasonable solution for a family on holidays.

  • Stayed: August 2013, travelled with family
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2  Thank govorun72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2013

This is the second year we have booked this hotel and despite having a guaranteed booking from their own reservation system, we were told due to technical problems they did not have a room and therefore were moving us to another hotel. Whilst in resort we checked online an their were rooms available!!

Last time we booked we arrived we were told there was no rooms due to a fire on the second floor! Bad luck, Or maybe they may not like a gay couple staying there? We won't be trying to book again.

Room Tip: I just hope you get one!
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  • Stayed: September 2013, travelled as a couple
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6  Thank Carleton50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2013

On one site you have to different star rooms. We stay in the Luna club which was meant to be 4 star. Whilst the rooms were 4 star you only had access to the 3 star facilities. If you are a frequent traveller and you are expecting 4 star facility then do not book this hotel. The staff were very nice except from when we arrived at 1130pm and we had booked all inclusive and was told that we had to pay 8euros for 4 bottle of water has the all inclusive had finished at 11pm. They did not take into account that we had paid all inclusive for that day and not use it due to our late arrival. We were told to go and drink tap water by the receptionist. poolside was small, there was never enough sun beds. you had the seasonal sunbathers who put their towels on the sun beds first thing in the morning.

Whilst we were all inclusive, towels and other resources wasn't available until 11am.

The restaurant was okay but the flies were a problem.

Entertainment is questionable!!!

The beach was close by and the main shopping strip was only 2 minutes away.

I wouldn't return to this hotel.

  • Stayed: July 2013
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Thank TravelAngel1401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2013

We had a fantastic holiday at La Luna Club staying on the 4* side with a beautiful pool view. Staff are very friendly and professional, with plenty of smiles. We got off to abit of a bad start with miscommunication between Low Cost Holidays and the hotel meaning for the first 2 nights we were all in the same room( 2 adults &2 older children). Staff were very apologetic and immediately sought to rectify this by offering us compensatory Full board from half board. The pools were great and never too busy or noisy to swim in peace. However, my husband did have to go down each morning at 8 am to put a towel down( although there are lots of signs to say this is forbidden - pple do). I particularly enjoyed the yoga and t'ai chi with Miquel, who was very kind and calming which added an extra dimension to a usual'package holiday'. I had an outside but private massage outside and enjoyed a family bike ride/ tour around the sea front and town with Miguel which was a lot of fun- we all enjoyed this! Food was varied and tasty with a lot of different sections: cooked eggs/ omelettes,bacon, ham and cheese etc for b/ fast, rice,ham,soup,stews,chicken,beef for lunch and dinner plus complimentary cava at breakfast , however some of chicken didn't look cooked sometimes. Poolside bar very relaxed and well managed with reasonable priced drinks and comfy chairs. Air conditioning not too powerful but worked at night with door shut and curtains drawn in the day, im very fussy about this but it kept me nice and cool. Entertainment on the whole very good,with English ( very good) and Spanish singers,parrots show and Flamenco dancers. the main let down being the Saturday night disco by Festa music with a DJ with the personality of a wet dishcloth( he didn't speak and just played compilation CD's) go out when he's on! Hotel situated on side street few mins walk from the sea front which means its not noisy with no passing tourists or noisy discos. We went to Barcelona on the train ,the station being on the front after aright hand turn towards Santa susanna ( 20 min walk from hotel). Beware of pick pockets in Barcelona as we caught one in the act! Fabulous hotel and holiday- we would definitely recommend it and would love to return one day.

  • Stayed: July 2013, travelled with family
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4  Thank Tracey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Luna Club

Address: Avenida Colon, 12, 08380 Malgrat de Mar, Spain
Region: Spain > Catalonia > Province of Barcelona > Malgrat de Mar
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 19 Hotels in Malgrat de Mar
Price Range: £51 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Luna Club 4*
Number of rooms: 128
Official Description (provided by the hotel):
The perfect place to relax and soak up the sun. You can also swim in the blue waters of our pools, chat, sip one of our delicious natural fruit juices, sign up for daily classes of Tai chi or Yoga or simply let your thoughts drift away.The Lunas are a small complex with plenty of style, decorated by some of the Bondia Team: Elisabeth, Ana and Mireya. The hotel has all the facilities and comfort for the perfect holidays, a mix of relaxation, health and beach life. Situated close to the commercial centre and just around the corner from the extremely long and delightfully uncrowded beach. ... more   less 
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