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“Boring, No Fun, Wannabe Hotel!!”
Review of Hotel Luna Club

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Hotel Luna Club
Ranked #8 of 19 Hotels in Malgrat de Mar
Reviewed 9 June 2014

Just back from 7 nights with my husband and this is the 1st time on holiday that we've ever just wanted to come home! We are in our 40s and like to have a quiet time drinking, people watching and enjoying our surrounding, so after reading previous reviews we thought this was ideal for us.....wrong! The place has no atmosphere at all, they play the same boring music all the time which will send you to sleep! It does get slightly more upbeat in the evening but after 3 nights of the same songs it gets annoying! We we're all inclusive and wished we weren't, they do treat you slightly different i.e. you have to go to the bar and get your own drinks and can only have certain drinks, whereas if you were paying you got waiter service and any drink you wanted, we couldn't understand this as we had payed too. We got the impression this hotel wanted to be some fancy posh place and didn't want all inclusive guests there. The park and the club are no different as previous reviews state, same food same bar just different buildings, although don't know about the park rooms, we were in the club and it is clean and lovely but nothing special or nothing different to any other 3 star i've stayed in, there was certainly no 4star wow factor! Most of the staff were lovely and friendly, there was the odd grumpy one, which I suppose you get anywhere. The food was average, again no wow factor but then againwe never expect amazing food when all inclusive. We actually ended up just having breakfast then heading out and then going for our moneys worth of drinks in the evening, which isn't the way it should be, but
with only oap's to watch and go to sleep music, we were better out and about! We're not into wild partying but more atmosphere than in a nursing home would have been nice! We wouldn't stay here again, not even b&b, which is ashame, as this could be a lovely lively easy going hotel.

Stayed: June 2014, travelled as a couple
4  Thank emma s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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78 - 84 of 369 reviews

Reviewed 5 June 2014

spent 2 weeks at the Luna Club (4 star) 20th May to 3rd June on half board basis, the hotel is next to the Luna Park (3 star) all the facilities are shared, outdoor/ indoor swimming pool, fitness room, bubble bath etc,. There is a single reception desk which handles all arrivals/departures for both the Luna Club and Luna Park. The hotel was very clean in all respects, the staff helpful and eager to please. Meals however were a different matter, breakfast meals were quite good, the usual eggs bacon, cereals etc,. evening meals were quite awful, few choices which were repeated day after day, at best the food was just warm and sometimes quite cold, my wife had a particular moan about bread stored in a cardboard box in a cupboard and put out each morning/evening, pretty stale, not suprising given the method of storage. We became so bored with fare on offer in the evenings that we ate out at local restaurants on some occasions. Things to do, the beach is about 200m from the hotel and is accessible by passageways under the railway line; The beach is not sand but a coarse fine shale, footware recommended. There a boat trips to take sightseers along the coast to Blanes, Lloret and Tossa. The Luna Hotel are actally i Santa Susann

  • Stayed: May 2014, travelled as a couple
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Thank james w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Hotel was clean but definitely not 4 star. Customers tended to be old mostly German. Line dancing was the entertainment. We were a group of ten out for the grand prix and selected this hotel on an all inclusive package as a better option due to time. All inclusive meant restrictions on drinks (you could only get your own not even your partners) finished at 11pm and very average buffet food. It was also right next to nightclubs and we were awoken each night at 4-6 in the morning with screaming and shouting and very loud music. Would not recommend this place.

Room Tip: Dont stay here
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  • Stayed: May 2014, travelled with friends
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3  Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

The hotel itself is ok, although the "sea view" from our room was a glimpse of blue between 2 buildings (a la Fawlty Towers!)The main problem here was that 99.9% of the guests were not English, so our tastes were definitely not catered for. Champagne with breakfast was a nice touch, but overall the food on offer was bland and uninspiring. As there is very little outside the hotel compound in the way of other bars, restaurants or shops, we were more or less confined here. We will certainly never go back.

  • Stayed: April 2014, travelled with friends
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1  Thank JulianFrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

I am serious when I say this hotel is NOT suitable for British guests! I have just returned from a 4 night stay at this hotel and can honestly say I would not stay there again nor would I recommend it to anyone. We stayed in the 4 star Luna Club but I have no idea what the difference was between the 3 star and the 4 star, you get the same food, the same drink etc. I have no complaints about the room or the cleanliness. On arrival we made a big mistake in up-grading to all-inclusive! I am certainly not fussy when it comes to food but I really struggled and ate more vegetarian food than anything else. There was only chicken on the menu once in the whole time we were there! At breakfast the bacon and sausage were certainly not for British taste. You had to stand and put your bread through the toaster 3 times before it was in the slightest bit brown and then that got cold while you stood and queued waiting for the chef to fry some eggs. I suppose someone people were impressed with the champagne and chocolate fountain! We tried the red wine, white wine and rose but none was drinkable! We tried to go outside the hotel for a meal but there was very little in the way of tidy restaurants in this resort! Unfortunately both off us suffered with stomach problems and can only put it down to the food. I ended up eating soup and bread for several meals as there was literally nothing else I liked. There was very little choice in the salad department but the fruit was good. We did give up on the fruit after suffering with stomach problems. Turning to the entertainment.......well it was intended for the older Spanish/Italian guests who spent the evenings in the bar watching the entertainment without even buying a drink! If we asked for some British music they gave us the evil eye and moaned until the music was changed back to what they wanted. So like I said at the beginning this hotel does not cater for British, besides the 2 of us there was one British family and one British couple and I don't think any of us would go back there!

Stayed: April 2014
3  Thank janeymop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

We returned to the Luna Club for a weeks break in April 2014 mainly to be able to use the hotel as a base to visit Barcelona – a much cheaper option that staying in the City itself, although we did spend one night in the City which was a welcome reprieve from the dreadfully uncomfortable hard beds at the Luna Club which we mentioned last year and have not changed.

Also unchanged is the poor food in the restaurant in the evenings, although there is a slightly better selection of vegetables available. Puddings are very scant but there is lots of fruit for those who like a healthier option. Breakfast has improved markedly but don't expect either an English or a continental but there is a good selection of food.

We found it almost impossible to buy fresh milk locally for a cuppa (take your kettle, tea bags and mugs) and the hotel charged a fair fee for a glass.

The welcome and the friendly ‘can’t do enough’ staff, the beautiful pool, lovely reception and lounge area plus the general high standard of cleanliness and the fabulous spa sway us to returning, but we would be forced to take some carry mats to sleep on if we did! We were particularly delighted with the welcome bowl of fruit on our arrival as recognition of our return – we would like to thank the hotel for their thoughtfulness and Youssef and Salma for making our break so special (and helping me improve my Spanish).

The spa area was busy because of the unreliable spring weather and the hotel needs to enforce the ‘no children in the spa’ rule though as it was overrun at times with children who were also diving into the spa pool.

We were unfortunate to have very noisy neighbours who delighted in banging about in the middle of the night and prancing around on the hard floors in stilettos for hours! The older clientele thought nothing of standing outside our door at a similar time and very early in the morning talking very loudly in their foreign accents either!

We were unaware that we had timed our visit at the same time as an international junior football tournament . Their behaviour at nearby hotels did mar our experience somewhat and we were only grateful for the location of our hotel away from the main drag through Malgrat de Mar.

Because of the time of year there was a paucity of entertainment or eating out venues locally but the hotel has entertainment most nights more geared to the Spanish more mature generation but nevertheless somewhere to 'while away the time'.

We took our own advice and used to taxi to get to and from the airport – about 60 euro. Took about 40 minutes and was blissfully relaxing and very quick when compared to our previous experience of the holiday company’s transfer.

We found travelling to Barcelona very easy on the train and the fare is reasonable – 10 rides for about 33 Euro and combined this with a similar 10 ride ticket in the City itself. These tickets can be shared between two people by passing behind at the turnstiles.

We visited the Sagrada Familia after a 3 hour queue – book your tickets on line before – the website we were given was visit.sagradafamilia.cat/

All in all a great break for the time of year and we had some lovely weather on some days - even sunbathing on the beach. Might return later this year - tempted!

Room Tip: Rooms overlooking the pool have the best aspect and choose the 'club' not the 'park'...
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  • Stayed: April 2014, travelled as a couple
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Thank Clare O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2014

We stayed at the Luna Club in June 2013 and overall had a nice time.

The hotel is lovely with clean rooms and facilities and a great view of the pool which is lit up beautifully at night. The only negative was that we had ants in our room which ran through the draws (we were on the top floor work that one out!).

We booked half board and so ate breakfast and dinner in the hotel resturant. The buffet was one of the best ive experience abroad and we always found something lovely to eat. (This is coming from two fussy eaters!). The queue for the resturant can be quite long if you go as soon as it opens so we always aimed to get there about 20 minutes later to avoid the queue.

Night time entertainment let the hotel down for us. There is very little which goes on at night, there was often Spanish music or dancers but very little in the way of entertainment such as evening shows etc. Therefore we often walked along the sea front to find alternative entertainment.

There are lots of little shops etc and numerous night clubs with promotors trying to drag you in!The hotel in my opinion is suited to those who like a quiet relaxing holiday and if you enjoy masses of night time entertainment as appose to a stroll and a drink you may be better of choosing somewhere more lively.

Overall a lovely first holiday in a lovely hotel, just a little too quiet for us.

Room Tip: Get a room with a pool view, its beautifully lit up of a night
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  • Stayed: June 2013, travelled as a couple
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4  Thank yasmin_richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Luna Club

Address: Avenida Colon, 12, 08380 Malgrat de Mar, Spain
Region: Spain > Catalonia > Province of Barcelona > Malgrat de Mar
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 19 Hotels in Malgrat de Mar
Price Range: £59 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Luna Club 4*
Number of rooms: 128
Official Description (provided by the hotel):
The perfect place to relax and soak up the sun. You can also swim in the blue waters of our pools, chat, sip one of our delicious natural fruit juices, sign up for daily classes of Tai chi or Yoga or simply let your thoughts drift away.The Lunas are a small complex with plenty of style, decorated by some of the Bondia Team: Elisabeth, Ana and Mireya. The hotel has all the facilities and comfort for the perfect holidays, a mix of relaxation, health and beach life. Situated close to the commercial centre and just around the corner from the extremely long and delightfully uncrowded beach. ... more   less 
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