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“Bad food .. ”

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Hotel Ibersol Sorra D'Or Hotel
Ranked #18 of 19 Hotels in Malgrat de Mar
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Bad food .. ”
Reviewed 22 August 2014 via mobile

We Was there for one week..Sun and sea Was great and the hotel it is in front of the beach .. But the food is really bad ... We eat only fruit and vegetables .. Melgret de mar it s a cool place for relaxing holyday .. But the hotel is old and don t have animation ...and the food is really really disgusting :0

Stayed July 2014
Helpful?
3 Thank Coralluzzo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
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English first
Dukinfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 August 2014

We travelled In a party of 18 people ranging from 4 years to 69 years, had a great time, but the food is terrible, it's the same everyday, bland, undercooked, no variety, we are not fussy, we have stayed all over Spain, but this food is not good, we ate out most of the time, couldn't bear to walk in the restaurant some days, no cutlery no cups near the coffee machine, one salt pot for the whole restaurant, we bought our own. The hotel apart from this was ok, the pool is very small so the saving grace was the beach bar on then beach, where you can get free drinks with your all inclusive band as it belongs to the hotel, although I am not sure if this would be open if the hotel isn't full. There's also a lot of dogs in the hotel rooms!!!!!!. I wouldn't return to this Hotel.

Room Tip: we had a room overlooking the square which was good. The sea view rooms overlook the train station...
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Luu10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clitheroe, United Kingdom
Level Contributor
286 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 17 August 2014

Struggled to eat the food, there was no variety, was all plain, couldn't identify the meat, undercooked, we are not a fussy family either (I mean if you can live off plain cold undercooked pasta all the time you will be okay).
No privacy, can hear everything that goes on in the hotel even people just talking normally in neighboring rooms.
'Snack' area was left uncovered, flies all over it.
Only good thing was location and the bar staff/atmosphere in the evening (even though all inclusive drinks ended at 11pm).
Staff were lovely.
Pool area very small (sand hurts feet on the beaches, not soft).

Room Tip: I would book the hotel down the road instead, there are LOADS of 3* hotels that looked much better i...
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Katie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Malgrat de Mar hotels

rhymney wales uk
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 August 2014

We travelled with our teenage sons, my brother, his wife and their 3 children and my parents for 5 nights. The location of the hotel was excellent and a good base for exploring the Costa Brava we particularly enjoyed our day in Barcelona and found it very easy to travel on the train (the hotel is literally in the train station)
The staff were very helpful although it would have been nice to be able to have a drink of anything when we arrived we arrived very late but we would have appreciated anything !
The rooms were basic but clean and just big enough, cleaned daily.
The only downside was the food, very repetitive and not enough choice for that reason I wouldn't recommend the hotel.
On the positive side although the pool was quite small there always seemed to be a lounger free .
We had a fab holiday with lots of happy family memories !

Room Tip: Pay extra for the air conditioning so you can sleep with the door closed. A particularly good hotel...
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank fluff4y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 August 2014 via mobile

Stayed here for a week last year june.. The hotel overall is very good.. We were very happy with its location very close to the beach. The food was average but we were happy with it. Staff were very helpful. The room right next to us was very noisy, but the staff took care of it for us.. We had a room overlooking the beach. We really had a nice experience in this hotel.. Will recommend to others.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Icay_088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pelhrimov, Czech Republic
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 June 2014

I found this as only way to send you a feedback, so i hope someone from management will read it.

First of all i would like to pay a compliment to waiting staff of this hotel, they are true proffesionals, always kind and with a big honest smile on their faces. I was also really pleased to watch cooks who love their job. All dishes were really delicious, we enjoyed them very much.

When we came we got wrong room, there were three beds althought there was just two of us, we tried to make a complaint but, receptionist said, it is ok. Then we realised, that it is not a room we paid for, we read here advices to pay more and have room superior and have an air condition - and it is really good advice i recomend it to everybody - but there was not any in our room. After this complaint we finally got what we paid for, i hope it was just missunderstanding.

This hotel is probably an older one and it can be seen on equimpment in rooms. Maybe we werent lucky again, but our wardrobe and drawers were a bit musty. On top of that the wardrobe was occupied by wood worm.

Despite those facts we enjoyed our stay there, because we are not so hard to please. It is well situated hotel, the underpass that separate the hotel from beach is cleaned every morning.

I cannot recomend this hotel only to really picky guests, for modest ones it is really good choice to have all inclusive service for friendly price.

Thank you for likeable stay

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Jíťa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sorrador h, Gerente at Hotel Ibersol Sorra D'Or Hotel, responded to this review, 1 July 2014
Dear customer,

Thank you for choose our hotel for your holidays and for share your experiences in Trip Advisor.

In Sorra d'Or we work hard to give our best to our clients, a smile it doesn't cost much, we are very happy that you've fellt well in our hotel.

We accept all the opinons, and specially the ones which help us to improve, like yours. We take note of all your comments.

Thanks again for your kind words and we hope to see you again in Sorra d'or.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 June 2014

Just returned from a Shearrings 9 day all inclusive express coach trip to Malgrat De Mar yet another positive review for Shearrings.
Hotel.
Location very good near beach and old town.
Cleanliness full marks.
Food
Good selection well prepared and served slightly better than the 3 stars the hotel has.
Service in all areas reception, restaurant, bar, housekeeping excellent bunch of people good at their jobs and willing to go the extra mile if needed.
Although not advertised as provided the hotel would benefit from an entertainment schedule
Coach drivers and excursions.
Two drivers Ian and Mark excellent service.
Excursions very good value optional and excellent included particularly Ian's excursion around Barcelona what an incredible day on a guided tour from a driver that knew his subject so well.
Value for money.
Never had better for this price this is one of the best holidays you will find.

Room Tip: Have a room overlooking the sea.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank hjohnholden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sorrador h, Director General at Hotel Ibersol Sorra D'Or Hotel, responded to this review, 16 June 2014
Dear guest,

First of all we will thank you for your kind comments.

Since long time we have collaborated with Shearings and we're very proud of it.

All the employers from our hotel works very hard to give the best service to our customers. We are very grateful for your comments and this helps us to continue with our idea of work,

Thanks again for your comments and we hope to see you again in Sorra d'Or.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ibersol Sorra D'Or Hotel

Property: Hotel Ibersol Sorra D'Or Hotel
Address: Passeig de Llevant 1-5, 08380 Malgrat de Mar, Spain
Region: Spain > Catalonia > Province of Barcelona > Malgrat de Mar
Amenities:
Bar / Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 19 Hotels in Malgrat de Mar
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Ibersol Sorra D'Or Hotel 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Malgrat De Mar
Sorra d Or Hotel
Hotel Sorra d Or

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