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“Excellent hotel with wonderful, friendly staff”
Review of H.TOP Planamar

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H.TOP Planamar
Ranked #17 of 19 Hotels in Malgrat de Mar
Reviewed 7 May 2014

Just returned from this hotel and cannot fault it for value for money. The staff were always attentive and could not do enough to help. The hotel is quite small compared to most on the Costa Brava and so had a more limited menu than most but the food was excellent for the amount we had to pay. Being able to visit other H Top hotels in the area, with free transport and access to all their facilities was another great perk. The location was also excellent, right on the front and only a few minutes walk from Malgrat railway station and a range of shops.

  • Stayed: April 2014, travelled with family
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3  Thank MJW1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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438 - 444 of 928 reviews

Reviewed 7 May 2014

I stayed at the Hotel Planamar April 26th until May 3rd, this was on an all inclusive late deal
for seven nights through a company called On The Beach, I stayed there with two friends &
we had one of the twin rooms, the rooms are not big by any standards but neither are they
too small, they have heating, air conditioning, a fridge & a safe for your valuables, the balconies
are small but big enough for two people to sit out, the beds could do with some improvement
as the mattresses are abit hard & the pillow is more like a draught excluder, better mattresses
& proper pillows & the rooms would be alot better, the reception is very well run & maintained
as is the bar & the outside areas, there is a decent pool, alittle cold when we went but then
you do expect that in April (Low Season) the outside bit is a nice little garden where you can
chill out & have a chat, there is a Gym & a Sauna although the Gym looks like it does need
some attention i.e stuff missing, equipment with no power, there is also a pool table, air hockey
& a darts board, the hotel is just across the road from a nice beach & so if you want to laze out
& chill on the beach you can do that within a few minutes & the hire cost for a lounger is only
5 Euros & so pretty reasonable, the food is very good value for the price & there is alot more
choice than what I was expecting there to be, the dining room is well presented & managed
very well indeed, you don't need to queue & there is always food on the trays, they are never
empty, for me some days the food was fairly good & other days it was abit average but then
you do expect that when you pay £185.00 in total for your holiday, but what they do have is
very good value for money, the bar is well stocked & well run & the bar waiting staff are all
fun, approachable & will actually chat with you & have a laugh, I could not fault the staff at
all, fantastic!! other facilities include bike hire, although the ones we had did not seem to
have been maintained very well & so our bike ride was a short one unfortunately but hopefully
this will be rectified in the very near future, the train station is a short walk up the road & so it
is very easy to get a train to Lloret, Calella, Barcelona, Santa Susanna & many other places,
the hotel also run a HTOP Hotel free bus & these run twice a day to Lloret, Calella, Blanes
& Santa Susanna, we used this service twice & found it to be very good & a great way to
get around, I would say though that the food facilities at the other HTOP Hotels are no where
near as good as the Planamars, maybe it is just because they are much bigger hotels but
they just seem to be abit manic, massive queues, people pushing you trying to get to the
different food trays while you're trying to sort your own out & the bars are no where near
as nice as the Planamars either, so I would say use the free bus if you want to go to the
actual places for a look round but definitely not just to use the other hotels because the
Planamar is far superior to them & much better organised, in terms of night life I can't
really comment too much on that as we went low season when it was fairly quiet but
there did seem to be a few fun bars & a couple of nightclubs that I imagine would be
pretty good once July & August kicked in, you can definitely have a great time drinking
out & about in Malgrat but don't expect it to be Ayia Napa, Magaluf, Alcudia, it is on a
much smaller scale but as we found out its all about the people you are with & the people
you meet while you're there that makes or breaks your holiday, we really lucked out with
this & had a fantastic time, we may even be all going again next year, back to the Planamar
so that is very good evidence to show you what a good little base it can be & how the positives
far outweigh the few negatives at the Planamar, I would definitely recommend it & I'm definitely
considering going back, for that kind of price you really cannot fault the place, go check it out.

Room Tip: Rooms on the side of the hotel are abit quieter as not facing the road & passing people on the f...
See more room tips
  • Stayed: May 2014, travelled with friends
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3  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

We came to this hotel a week today we fly home on Thursday reading the reviews before we came was a bit daunting to say the least.we have had a lovely time the hotel staff are very friendly the food is not to everyone's taste but for what we have paid you can't fault it.the beach is right opposite.the hotel is very clean & comfortable.we have been to other htop hotels as they provide a minibus daily which Is free of charge & you are able to use they're facilities while you are there would certainly use htop hotels again.

  • Stayed: April 2014, travelled as a couple
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2  Thank Sunbeam1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014 via mobile

Went to this hotel for 5 nights and did really enjoy it. Staff were fantastic and always wanted to help. Rooms were average but barely spent any time in them. Only bad point was the food, it was average some nights but other nights were poor. And we eat out a couple of times. But again you get more than what you pay for. This would be a five star in my books if there was better food. Overall a very good holiday. And would come back again!

Stayed: May 2014, travelled with friends
4  Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

well, i have returned to this hotel having had assurances from Ferris that if the hotel did not open on time this year i would be able to change my dates to avoid the possibility of being moved again.
Arrived on 19/04/14 and was given an upgrade to AI Gold for the hassle i had last year which was very much appreciated.
this hotel is a typical 3* family hotel overlooking the sea in a great location in Malgrat. although part of the HTOP brand it has all the feeling of a family run hotel and to this end all the staff come over as friendly and helpful from reception through bar and restaurant to the cleaners.
this is what makes this hotel somewhere to return to.
this time, the food was very well cooked, and there was the usual choices at lunch and dinner with plenty of veg on offer. the only slight disappointment was that the choice of hot food at breakfast was very limited -frankfurters, bacon, beans, boiled eggs and either fried or scramled egg served on alternate days.
all the rooms have had a paint job over the winter and there is now a new bigger lift which is much faster than before and never broke down at all while we were there.
speaking to others in the hotel who had the gold card i was told that they had paid €5 per day for this which is a lot cheaper than it used to be. it may be worth checking this out as the benefits -including access to the Amaika if that is your thing- of being able to get branded drinks is worthwhile. no more headaches from spanish vodka is a big plus!
would i go back -of course i would as i think this is a great 3* hotel.
my only problem with this hotel has been over HTOPs policy of closing their hotels and moving people at short notice.

  • Stayed: April 2014, travelled with friends
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4  Thank jimd-f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTOPHotels, Director Comercial at H.TOP Planamar, responded to this reviewResponded 22 May 2014

Dear guest:

Here, the Planamar family are very gratefull for this review, we are constantly working to improve both our service and hospitality for our clients satisfaction and your review help us to be better. we are looking foward to have you here again for you to see the improvements we made for breakfast menu.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

We're here now. Staff great. Pool area good if you can get a bed? Entertainment area too small but we'll worth the cheap price. You get more than you pay for and you can drink in any of their hotels in lloret calella Santa Susanna etc. plus from 17 April they put you a fee bus on too

  • Stayed: April 2014
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12  Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTOPHotels, Director of Sales at H.TOP Planamar, responded to this reviewResponded 26 May 2014

Dear guest:

Thank you very much for this outstanding review, the staff at Planamar are working over and over to improve our service to make our customer satisfaction the most important achivement of all. We all are looking foward to have you here to enjoy the new entertainment area we will have outside beside the pool, very big area were you can enjoy our fantastic spectacles.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014

I hate to see this hotel get any bad review . I go to this hotel each year twice . I go with a big group of family and also friends . All of the staff at this hotel make your holiday . Nothing is to much trouble for them . Every year when we arrive we are greeted with hugs and a huge welcome back . I have stopped in fantastic 5 star locations but can honestly say that I still come back here twice a year as the staff make this place the relaxing stress free hol you need . It's clean and comfy and being part of the planamar family is truly a treat for us . Hats off to you all as you really do work above and beyond .... See you soon Tracey x

  • Stayed: October 2013
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7  Thank Bigbirdgonemad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about H.TOP Planamar

Address: Paseo Maritimo 10-12, 08380 Malgrat de Mar, Spain
Region: Spain > Catalonia > Province of Barcelona > Malgrat de Mar
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Airport Transportation
Hotel Style:
#10 On the Beach Hotel in Malgrat de Mar
Price Range: £23 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — H.TOP Planamar 3*
Number of rooms: 154
Official Description (provided by the hotel):
The 3-star H·TOP Planamar hotel is located on the maritime promenade in Malgrat de Mar between the areas of Calella and Blanes in Costa del Maresme-Barcelona. Posisioned just 25 metres from the beach, a selection of bars, shops and restaurants are just a short walk from the H•TOP Planamar. It is the ideal choice for young couples and groups looking for a centric hotel with a young, lively and friendly atmosphere and a good standard of accommodation. It is situated 71 Km from Barcelona – El Prat Airport and 29KM from Girona Airport. Malgrat de Mar is a quiet town, with traditions and a rich cultural life, with numerous green areas and 4.5 kilometers of beach. Historically, it was a fishing village, with miners and farmers. Malgrat de Mar is a great choice for families, couples or small groups looking for great hotel amenities, lively nightlife and clean&safe beaches. Just a few meters from the Hotel, you can find our Simpatia Restaurant. A new chic and modern restaurant where to eat burgers, cheese fingers, “tapas” and all kind of sweet deserts such as crepes, gofres or ice-creams. There is also Sand Beach Club which offers hammocks and parasols and special rates for clients with TOP All-Inclusive service. The 154-room H·TOP Planamar provides many facilities and services for adults and children. FACILITIES Rooms • Restaurant • Bar • Swimming pool • Sun terraces Staff • 24 hour Front Desk services • Multilingual staff • Housekeeping • Tour desk Others • Currency exchange* • Car hire* • Fax & copy service* • Medical service (external service)* • Air-conditioning • Safe boxes (in each room)* • Wi-Fi* • TV • Luggage storage • Lift • *Some of these services are extra or require a deposit (ask at the Hotel) ... more   less 
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Also Known As:
Hotel Top Planamar
Top Planamar Malgrat De Mar

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