We stayed here in early September on a Bed & Breakfast basis. We often come to this beautiful part of the county and always admire The Royal.
Everything was perfect and we were treated like royaly (I dont know whether this was because we had booked the best room but it seemed to be consistant with all guests)
From booking via the telephone with Alison to chicking in by a young lad from Wales who was very polite and charming with a bit of humour which is always fab! He offered to help with our bags and showed us to our room.
He booked us in for dinner at a time that suited us - The Food was absolutely devine! The best meal we have had in a very long time! And the lady (that used to run a pub of her own down the road?) was a credit to our service, very personable and friendly. I Recommend the desserts too!!!
The room was lovely, id love to say it was perfect but we favour slightly more modern decor so it wasnt the best weve ever stayed in, but you can see past that with the outstanding beauty and views through the windows. The four poster bed was unbelievably comfy!! We both suffer from bad backs and this was the best nights sleep we had in a very long time. The bathroom is modern in comparison to the bedroom. Only one niggly comment was the shower must have been in demand in the morning as we could only get it to dribble out - but no harm done, you just have to wait.
Breakfast was as good as our evening meal, a selection of toasts, cereals from the buffet & a full english delivered to your table.
Everything is paid on check out so you setle your bill on departure. We had a cha with the Wedding Co-ordinator Alison who was so kind and felt like she was giving us the best advice (there was no hard sell or telling us to book when its expensive - in fact she was telling us the best and most cost effective ways of booking) which makes you feel at ease.
All in all, a wonderful stay - would definately recommend to everyone. Would be absolutely perfect 'for us' if it was slightly more modern and could do wih a few touch ups here and there - but this is just character.
Fantastic customer service - we definately felt like royalty!
Thank you to all the staff.
- Official Description (provided by the hotel):
- The Royal Lodge at Symonds Yat East has an idyllic setting in the heart of the Wye Valley in an area of outstanding natural beauty where the River Wye cuts a swathe through a wooded gorge on the edge of the spectacular Royal Forest of Dean.The Lodge is nestled just below Symonds Yat Rock and stands exclusively in grounds of almost 5 acres overlooking the river. It has terraced gardens of magnolia trees and a well established wisteria. The Royal was originally built in 1876 as a Royal hunting lodge and was converted to a hotel in the 1920's. It has had a full and extensive refurbishment in 2008 and is managed by Graham Howells who has overseen the transformation and ensures that the level of service reflects the new development and idyllic location. The Royal Lodge is a great place to unwind with long relaxing walks in outstanding scenery. The hotel is also well situated to explore the Wye Valley, Brecon Beacons, Black Mountains and the South Wales coast. ... more less
- Reservation Options:
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- Also Known As:
- The Royal Hotel Symonds Yat
- Royal Hotel Symonds Yat
- The Royal Lodge Symonds Yat, Herefordshire