This is a complex story. We booked into the hostel, which all accounts is three star and looks quite impressive on the website and from the physical exterior. The only problem came with the fact that we were not located in the hostel.
Due to a double booking we were located into a cottage to the rear of the hostel.
The cottage building was extremely tired and need of an awful lot of care and attention. The problems included:
- The bedroom contained a double bed, less the size of an ordinary double bed. This made for awful sleeping however much we cosied up!
- The bedroon it was painted in a dirty grey;
- The curtain rail fell off the window and was previously held up by a single nail;
- The bed linen was clean but was ancient and extremely worn out;
- When we stripped the pillows of the covers at the end of our stay, they were considerably dirty;
- A door was missing on the oven ;
- The lounge chairs were worn out and exposing their stuffing (I am not clear that there were fire proof);
- The ceilings were starting to sag.
- The bedroom smelt of damp.
The advertised washing machine was broken and was essential so support the washing of our clothes on seven days of walking in the Cairngorms.
The whole building left us feeling fatally depressed. We could not stand anymore and had to truncate our 7 day star and move on to alternative accommodation.
In essence, I am sure that the main hostel building is fine but the alternative accommodation was certainly not. The owners, who double booked us, were absent on holiday so would could not directly tackle the issues that troubled us.
- Official Description (provided by the hotel):
- You'll find Strathspey Mountain Hostel in a quiet location at the very heart of our delightful village. The hostel can comfortably accommodate a maximum of 18 guests and our facilities are suitable for both sexes, for families, individuals and groups. Unlike the SYHA, we have no daytime curfew restrictions or rules on drinking in the Hostel. Strathspey Mountain Hostel is a member of the Scottish Independent Hostels (SIH) Group and the boss, Laurie is a keen active outdoors person. We are able to offer you excellent local information on the many and varied things that there are to see and to do in this lovely part of the Highlands of Scotland. Our prices offer the very best value for money in the area so you can enjoy a relaxing, comfortable break with us without breaking the bank!! ... more less
- Also Known As:
- Strathspey Mountain Hostel Newtonmore, Scotland