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“Excellent Service rendered ....”

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Mosaic Boutique Hotel
Ranked #8 of 48 Hotels in Noida
Reviewed 9 February 2014

During a short trip to India, I stayed one night in Mosaic hotel Noida.
Period : 10.01.14 to 11.01.14.
This was my second visit to the said hotel and once again I have experienced their excellent service.

Room Tip: Smoking rooms are available ...it may not be an added information for the NON-SMOKERS but will be he...
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  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Soumya_Chatterjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tux H, General Manager at Mosaic Boutique Hotel, responded to this reviewResponded 26 April 2014

Dear Guest,

Thank you for your valuable feedback and every time patronizing Mosaic Noida for your earlier and recent stay in February

We are in a plan to launch our loyalty member program and thus our loyal guests can avail great benefits from them.

We currently have I Prefer program as we are a Preferred Hotel Group member and thus the same loyalty program is available in all the PHG Hotels.

We are having continuous training programs for our employees, so our staff is always at par in the service levels in the room making, food and beverage presentation.

We really look forward to serve you again.

Thank you for your time for reviewing us and valuable feedback.

Thanks and Regards

Raman Deep Bhatia
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (231)
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145 - 151 of 231 reviews

Reviewed 1 February 2014 via mobile

The location is next to the metro and local markets, including walking distance to best mall around. The rooms are very clean amd staff is courteous. The valur proposition varies with what month you book but it is mostly good. The only down side is the food which is OK. Recommend.

Stayed: February 2014, travelled with family
Thank 1bulgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tux H, General Manager at Mosaic Boutique Hotel, responded to this reviewResponded 26 April 2014

Dear Guest,

Thank you for your valuable feedback and patronizing Mosaic Noida for your recent stay in February.

The location of Mosaic Noida gives an upper hand as compared to many hotels in the city of Noida.

There are advance purchase packages which are really the value for money and the prices are accordingly best fit once the same are booked early.

We are having continuous training programs for our employees, so our staff is always at par in the service levels in the room making, food and beverage presentation.

I have taken your point regarding the feedback of the food and Mosaic Noida and would definitely work on the same to get it right.

We really look forward to serve you again.

Thank you for your time for reviewing us and valuable feedback.

Thanks and Regards

Raman Deep Bhatia
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2014

We had booked the hotels banquet hall for an engagement party. Right from the beginning the staff was very cooperative and they lived up to their promises. The event was managed very well with good food and ambience. The service was also very good. I recommend this place for family occassions and events.

  • Stayed: February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Parul v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tux H, General Manager at Mosaic Boutique Hotel, responded to this reviewResponded 26 April 2014

Dear Guest,

Thank you for your valuable feedback and patronizing Mosaic Noida for your recent stay in January.

Our packages and promotions are quiet competitive and we continuously take care for the same.

We are having continuous training programs for our employees, so our staff is always at par in the service levels.

We really look forward to serve you again.

Thank you for your time for reviewing us and valuable feedback.

Thanks and Regards
Raman Deep Bhatia
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014

Nobody cares.
Buffet spread is always cold. The food is not at all warm.
For warm food you need to demand.
Service is poor.
Since their a few options stay their when other other as Savoy Service Apartments are not available

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AhmedabadTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

Good location, good service, clean rooms and value for money.
Stayed here for a quick visit in December. Rooms were spacious, neat bathrooms and quick check in.
Hotel is ideally located near the metro and has got a whole variety of food options to choose from nearby.
Look no further, and no second thoughts I would always return to Mosaic Boutique Hotel.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tux H, General Manager at Mosaic Boutique Hotel, responded to this reviewResponded 5 March 2014

Dear Guest,

Thank you for your valuable feedback and patronizing Mosaic Noida for your recent stay in December.

Indeed the location of Mosaic gives it an upper hand due to the Metro connectivity and close to the business districts of Noida

There are wonderfull food and beverage options available in and around the hotel.

We are also having new promotions for our food and beverage.

We really look forward to serve you again.

Thank you for your time for reviewing us and valuable feedback.

Thanks and Regards
Raman Deep Bhatia
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2014

Hotel is... Excellent in terms of : Locationwise, Food, Service and Room Ambience with good Facilities but need to do something on Sports facilties & especially for Kids activities.
Still overall it was a worth experience.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SourabhKohliIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tux H, General Manager at Mosaic Boutique Hotel, responded to this reviewResponded 13 January 2014

Dear Guest,

Greetings of the day!

Thank you for your valuable feedback and patronizing Mosaic Noida for your recent stay.

Our staff and employee undergo online as well as offline guest satisfaction, best practices, online and offline seminars and trainings.

We are the oldest hotel in the entire city and trying to cope up with the new trends, it takes some time and effort but we are heading in that direction.

The location indeed has given Mosaic Noida an upper hand as it is centrally located

We have a lap pool BAR which has got renovated recently and it adds to little sports value to the hotel. We are also trying to locate a place where we can start some indoor games and also some kids activities like video games, chess, e.t.c

Your review is really helpful as it motivates the team to serve the guests better every time.

We would like to serve you again in the future

Thanks and Regards

Raman Deep Bhatia
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

Finding the hotel was easy, location as such is good just besides the metro station and very close to malls and market. The property has good design so is the hotel, spacious rooms and very comfy. Excellent service at restaurant as i had business guest for lunch, we took more than 2 hours for having buffet lunch but everything was served on table. I found the hotel staff good and efficient. I shall with them in my next visits to Noida, and i suggest others to try it once.....

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anckur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tux H, General Manager at Mosaic Boutique Hotel, responded to this reviewResponded 13 January 2014

Dear Guest,

Greetings of the day!

Thank you for your valuable feedback and patronizing Mosaic Noida for your recent stay.

We do take care of the number of staff serving the guests according to the occupancy of the restaurant and the requirement. Thus ensuring better and the best service quality.

Our staff and employee undergo online as well as offline guest satisfaction, best practices, online and offline seminars and trainings.

We are the oldest hotel in the entire city and trying to cope up with the new trends, it takes some time and effort but we are heading in that direction.

The location indeed has given Mosaic Noida an upper hand as it is centrally located

Your review is really helpful as it motivates the team to serve the guests better every time.

We would like to serve you again in the future

Thanks and Regards

Raman Deep Bhatia
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mosaic Boutique Hotel

Address: C - 1, Noida 201301, India
Region: India > Uttar Pradesh > Gautam Buddha Nagar District > Noida
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 48 Hotels in Noida
Price Range: £61 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mosaic Boutique Hotel 4*
Number of rooms: 48
Official Description (provided by the hotel):
MOSAIC HOTEL NOIDA, an upscale city centre business hotel provides an ideal choice for all visitors to Noida. An oasis of hospitality, it seeks to satisfy the accommodation and dinning needs of those travelling for business or leisure. Being a primarily corporate destination, the hotel is fully equipped with facilities and technology to cater to all the business needs to corporate travelers. Apart from the downtown location in vicinity of the commercial and shopping district, with metro station at less than 100 meters offers excellent connectivity to New Delhi and a 15 minutes seamless journey to Pragati Maidan, the event and exhibition hub of New Delhi.In addition to exceptional accommodation and dining facilities, we also offer special packages and promotions to make your experience even more memorable and enjoyable. ... more   less 
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