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“Away from it all”

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Dickwella Resort & Spa
Ranked #2 of 6 Hotels in Dikwella
London, United Kingdom
Level Contributor
163 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Away from it all”
Reviewed 30 May 2014

This resort hotel is close to Matara, Tangalle and the new south coast airport and is built on a peninsular that is surrounded on 3 sides by the Indian Ocean. It has a pool, tennis courts and a private beach and the accommodation is mostly in chalets, which, although not describable as homely or comfortable, have a welcoming exotic feel about them. The rooms are sparsely furnished and the beds are shrouded in mosquito nets - although I was bitten on both of my night's stay - and there is a coffee/tea facility provided. Wi-fi is not available in the rooms, but in the public areas is quite reliable, and the rooms do not have a safe. The drinks and laundry are quite expensive with lime juice curiously more expensive than a large lager. The overall service was adequate but then I and my 2 colleagues were the only guests so it may be tardy during the tourist season.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney P, Front Office Manager at Dickwella Resort & Spa, responded to this review, 4 June 2014
Dear Mr. Richard D,

Warm greetings from Dickwella Resort & Spa

I would like to thank you for your wonderful comments with regards to your stay here at our wonderful resort.
Your comments with regards to a few issues that you have had have been reviewed seriously and action would be taken by the Management to rectify the issues immediately. At present we have installed a few safe boxes in our Suites and have taken steps on fixing individual safety boxes in all rooms. Until it’s completed we have safe boxes at reception which could be used free of charge and accessible 24 Hrs.
We have taken steps to increase our sports and entertainment facilities by including a Table Tennis board & Foosball table to our recreation center as well.
Once again I would like to thank you for choosing Dickwella Resort & Spa and would be looking forward to welcoming you back.

Thank you,
Rodney Plunkett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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497 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
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English first
Colombo, Sri Lanka
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 May 2014

Spent 5 nights in the hotel. Supper nice staff. Nice clean rooms. Nice garden. Good beach. Food was a big improvement form the last stay. The new chef has created some great dishes. Now with the new highway easy to get to.

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
2 Thank Andy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 1 May 2014

It was a great trip.......nt a long journey........great cuisine...excellent quality head chef.Hotel staff was excellent....and service was great!Great location,the beach was very relaxing and the sea water pool was great!

Room Tip: Family suites are good
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chamath P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney P, Front Office Manager at Dickwella Resort & Spa, responded to this review, 13 May 2014
Dear Mr. Chamath,

Greetings from “Dickwella Resort & Spa”
Thank you for the wonderful comments with regards to the service and facilities provided by us.
It was our pleasure to welcome Mr. Chaminda Vaas member of 1996 world cup winning team member and 2014 T20 world cup winning coaching staff member and he’s Family to our resort.
It would be our pleasure to welcome you all back and would try our utmost to provide you with even better service to feel more at home.

Thank you,
Rodney Plunkett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 25 April 2014

I stayed at Dickwella Resort in April 2014. This was my second trip to the hotel and it was a vast improvement from my first trip.

From the reception to the service at the restaurant the staff were friendly and welcoming. The room was spacious and clean. The room boy did a good job of cleaning the room spotlessly.

The location is beautiful and an ideal place to relax and unwind. The lovely beach and the grassy ground of the hotel was soothing.

The food was delicious and they had a good spread of food for all three main meals. We had many choices when it came to salads and desserts and the healthy corner at the breakfast buffet had a choice of food items to guests who were keeping a watch on their diet. The rice and pasta items served were tasty and there was a choice of meat/seafood dish to suit everybody's liking.

Keep up the good work and look forward to return to Dickwella Resort soon !!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thushan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney P, Front Office Manager at Dickwella Resort & Spa, responded to this review, 13 May 2014
Dear Mr. Thushan,

Greetings from “Dickwella Resort & Spa”
It was our pleasure to welcome you back for your second stay here with us.
As you have mentioned we have taken great strides in improving our standards from the previous visit of yours, and with our new executive chef we have managed to change the entire buffet and adding a few extra stations such as the Healthy corner. At present we are doing a few more changes to the resort and you would be able to see more improvements on your next visit.
Hoping to welcome you back on your third visit

Thank you,
Rodney Plunkett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
4 reviews
3 hotel reviews
Reviewed 22 April 2014

Great location great beaches great food and very friendly and helpful staff. I was there with my wife and our two teenage sons for four days and had an awesome time. Number of cable TV channels are a disappointment and I hope they will improve in future.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prasad V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney P, Front Office Manager at Dickwella Resort & Spa, responded to this review, 13 May 2014
Dear Mr. Prasad,

Greetings from “Dickwella Resort & Spa”
Thank you for your valuable comments and feedback with regards to the service and facilities provided by us. Your comments are very valuable for us to improve our self and provide guest with more pleasure during their stay here at our resort.
Your comment with regards to more channels being added to our TV program will be looked at closely by the management and improvements would be done.
Hoping to welcome you back on your third visit

Thank you,
Rodney Plunkett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 22 April 2014

Hotel is located at a superb location.. Sea is from both side. The view from restaurants is lovely where you can actually enjoy your meals... In side of the deluxe rooms are lovely design very well :) bay watch restaurant has a lovely view ideal place to have a drink.. Pool is located with a sea view and nothing to complain at all.. Food is lovely... Lot of varieties on sea food.. Perfect place to visit and have superb relaxing time

Room Tip: Always select the balcony room with sea view you will enjoy the sunset view... Left hand side beach...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Udaya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney P, Front Office Manager at Dickwella Resort & Spa, responded to this review, 13 May 2014
Dear Mr. Udaya,

Greetings from “Dickwella Resort & Spa”
It was our pleasure to welcome you.
We take great pride in reading your very positive comments with regards to the service and product provided in our resort.
The location of our resort is second to none and having a meal on the wooden deck in the restaurant looking over the breathtaking water splashes on rocks blows your mind away.
We would be more than glad to welcome you back to our resort to enjoy the little pleasures life has to offer.

Thank you,
Rodney Plunkett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2014

I stayed at the Dickwella resort and it was fantastic. Friendly people, great fresh food and a beautiful location. There is so much to do. I stayed there for two days and tried so much. Highly recommended

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank visal217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney P, Front Office Manager at Dickwella Resort & Spa, responded to this review, 13 May 2014
Dear Mr. Visal,

Greetings from “Dickwella Resort & Spa”
Thank you for your very positive feedback with regards to the service and standards provided at our resort.
Yes being in the middle of two peninsula’s make this resort one of a kind.
Having so much to do like Tennis, Volley ball, Mini golf, Diving, Snorkeling, Body boarding, Canoeing and much more makes your stay here more pleasurable and enjoyable.
We would be more than glad to welcome you back to our resort.

Thank you,
Rodney Plunkett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dickwella Resort & Spa

Property: Dickwella Resort & Spa
Address: Dickwella Beach | Batheegama, Dikwella 81200, Sri Lanka
Region: Sri Lanka > Southern Province > Dikwella
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6 Hotels in Dikwella
Price Range (Based on Average Rates): £
Hotel Class:5 star — Dickwella Resort & Spa 5*
Number of rooms: 76
Official Description (provided by the hotel):
Dickwella Resort is located on a small peninsula embraced by the most beautiful part of the Indian Ocean and intertwined with a myriad of topical flowers and vegetation. Our Resort consists of three different kinds of Bars and Restaurants. Our guestrooms have Sri Lankan style furnishings and a sea view. We offer fresh sea water swimming pool, Jacuzzi, private beach, Spa, diving, canoeing, snorkeling and excursions. ... more   less 
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Also Known As:
Dickwella Hotel Dikwella
Dickwella Hotel Tangalle
Dickwella Resort Tangalle
Dickwella Resort & Spa Sri Lanka/Dikwella

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