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“"Unique Boutique in a beautiful area"” 5 of 5 bubbles
Review of Thaproban Pavilion Resort and Spa

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Thaproban Pavilion Resort and Spa
Ranked #7 of 29 Hotels in Unawatuna
Certificate of Excellence
Surfers Paradise, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“"Unique Boutique in a beautiful area"”
5 of 5 bubbles Reviewed 25 May 2014

We arrived at Thaproban Pavillion Resort and Spa after a long 4.5 hr taxi ride from Colombo. It was a very welcoming sight. We were greeted by the friendly front desk staff and shown to our incredibly spacious room. Our room was 104 which we believe is one of the best rooms as it leads straight out on to a small private patio with chairs, and is only a few steps to the pool area which has the most impressive panoramic unspoilt view of the ocean. The view from the 3rd floor balcony in front of the gym and day spa is absolutely beautiful.
If you are planning to visit Sri Lanka, be prepared to travel as there is not a huge amount of things to do in each area. Most of the guests we spoke to only stay for up to 3-4 days. We booked to stay 10 nights which was very relaxing.
This Boutique hotel is fantastic along with every member of staff. Nothing was too much trouble and we felt very pampered for the whole stay. We loved the personal attention we were given and the staff were always happy to stop and have a chat. One day during our stay it poured with rain so we decided to stay in and watch a movie. We were sent a huge basket of fresh fruit wish was a wonderful gesture on a miserable day.
The service we received was 2nd to none. All staff members were so polite and made us feel most welcome. Nothing was too much trouble. One day our air-conditioner stopped working, and after advising Lasantha (food and bev. manager, although we believe he should be the manager) a technician was fixing the problem within 10 minutes.
Each day a staff member would bring a plate of the days fresh catch of fish around to us at the pool area to see if we would like to order any for dinner. A table would be set up and dinner could be served pretty much anywhere we liked, around the pool, in our room or up on the top balcony overlooking the ocean. This is the kind of service we have never been offered before staying in larger hotels.
Each afternoon when our the housekeeping boys came to turn the bed down, they not only brought fresh towels but arranged flower petals in pretty designs on our bed. Occasionally the towels were folded into swans or fancy animals which was cute!
On our last evening, Lasantha came and sat with us outside by the pool. He ordered us drinks and we sat and chatted. This was such a personal friendly touch which we will remember for a long time and makes this hotel first class.
A big thank you to everyone at Thaproban Pavillion for making our holiday special.
We would definitely recommend this hotel.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank suzannemaggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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408 reviews from our community

Traveller rating
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    114
    30
    11
    9
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
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English first
Copenhagen, Denmark
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

Excellent location away from hustle-bustle, very courteous and accomodating staff. Spacious and clean rooms. Walkable distance to many eateries and the beach. Stayed for 3 days and thoroughly enjoyed it.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lenyy85tony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

We don't normally stay at hotels this fancy but this was a treat - plus we got it for half the price as it was out of season. We had a ground floor room looking onto the swimming pool and I just cannot say how nice this place was. The sea crashes into the rocks behind and sounds amazing, the service was top notch with really friendly staff, the food was really great (which I don't often expect from expensive hotels tbh), you could basically eat what you liked when it came to breakfast (continental, American, local) and it had a lovely balcony to watch the sunset. It was only a ten minute walk to the nearest beach and I just cannot fault it. The room was huge, the bathrooms luxurious, the pool clean and it had a gym. OK, the gym was a bit broken but still managed to get on the bike for an hour. Treat yourself.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Windsorstopover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
121 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

We chose this hotel because of their penthouse rooms - which allowed our family of 4 to stay in 1 suite. The penthouse suites are spread across 3 levels - internally connected through wooden staircases. The 2 lower levels have spacious rooms with double beds, and the top level is a small deck that has a beautiful sea view.

The resort opens out into a rocky beach, with a lovely swimming pool. The pool often gets lashed by large waves:)
This area is the highlight of the resort - one can sit here a whole day without getting bored.

The restaurant -where we had breakfast and 1 lunch - was also nice. The Sri Lankan rice and curry was very well done. We found the staff very polite and attentive.

The hotel is located about 5 mins walk to the main Unawatuna beach, and 10 mins to the main restaurant / shopping area. Please note that Unawatuna is a very small town, with a slightly hippie feel to it. It appeared to have a lot of foreign tourists living for longer duration, and the shops / small hotels seemed to be catering to this crowd.

My husband used the spa for a body massage and appreciated it. The spa had only male masseurs.

The only reason I wouldn't give this resort a 5/5 - the rooms do not have any ventilation (only the top level deck opens out to the beach), and not very appealing if you want to spend a full day there. Ditto for the bathrooms..

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank RamVenkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freeport, New York
Level Contributor
174 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 bubbles Reviewed 6 May 2014

The plan was two quiet nights in an ocean front hotel. Well, the Thaproban is on the ocean but it is not so simple to access it. The pool sits along the cliffs of rock and ocean. But the pool is small and very crowded - much like a city pool. The noise level was so bad continuously, I moved my room from a ground floor pool view to a third floor in the back and still had a small view of the ocean and sunset (room # 117). This room is a bit smaller and no living room space (which I would never use) but it is airy and quiet for today at least and has a large balcony facing the sunsets. There is sensitive wifi which fades in and out and room service which is excellent. The staff tries very hard to see that everyone is happy and mostly, I am. It is a very attractive place but there is too much noise everywhere and you can hear the conversations from the next room. That all said, this is not the hotel for me and would not return.

Room Tip: If you want quiet, you must take a room in the back of the hotel.
See more room tips
  • Stayed February 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cjvagabond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

We stayed for 3 nights at the end of a week in Sri Lanka. As soon as we arrived, every single member of staff was friendly, attentive and eager to please. Nothing was too much trouble for any of them. Of particular note were the heads of sections, each of whom took a personal interest in my family's enjoyment of the stay. Lasantha, the F&B manager was particularly good, spending time to discuss menu choices with my children (10 and 13) - and indeed taking responsibility for them when my wife and I headed off to the beach without them for a few hours. My daughter felt especially pampered and grown up to be able to have a full discussion about what she might want for her dinner that night and order it herself. The food was absolutely fantastic. The night we arrived there was a seafood buffet served on the hotel's "beach", which is a lovely flat, sandy area between the pool and the rocks overlooking the ocean. This was of a really high quality and the chefs were very keen to explain what they had cooked and encourage eating of it! The range of premium seafood (lobster, giant prawns, etc) was impressive for something so inexpensive and was accompanied by plenty of fresh salad and vegetables. When I was asked the following day what I wanted for dinner I asked for the same and while this wasn't on the menu, the F&B staff brought a platter of fresh seafood out to me while I was in the pool and allowed me to choose precisely what I wanted them to cook later. That's my kind of customer service! We had planned to eat away from the hotel at least once, but found it impossible to resist both the quality and the service. The job of the management team seems to be to work with the keen and friendly-natured staff to add 5-star levels of service. Whilst this is a work in progress, it is of little consequence to have the occasional breakfast order muddled up when what you get is delicious and accompanied by genuinely friendly service. It is obvious what the team are aiming towards, though, and I am sure they will succeed.
As for the room, we had 111 which is a massive duplex. There is a funny roof terrace 3rd floor, which we didn't use. If there's any faults, they are here, but fairly minor. The wetroom wasn't quite as well draining as it could have been and the safe should be secured to something immobile. The layout of the hotel, with a central outdoor alleyway between the rooms is really nice and the lobby decor is lovely too, making for a very relaxing feel. The pool area is very nicely laid out and dominates the centre of a very social space.
Overall, the quality of the hotel in a country where standards are a little haphazard and the proximity to the wonderful Unawatuna beach make this a hotel we would love to return to.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

I stayed for 7 nights in April. This is a great hotel on Unawatuna beach. We loved the location, very close walking distance to the beach, but unbelievable views from the hotel. We were upgraded to an amazing room with a view and balcony. The staff is so friendly and willing to go out of their way to help you. We loved Unawatuna itself. So many places to eat, close proximity to Galle and overall relatively quite. I loved that there weren't any huge resorts. Would go back in a heartbeat and stay at Thaproban Pavillion again.

My only criticism is that the hotel was very loud. You could hear a lot that was going on in the hotel through doors and walls. If you are a light sleeper this wouldn't be ideal. We dealt with it, but it did get irritating after a while. The breakfast that was provided as part of our rate could have been a little more varied. We only ate there twice and then decided to go other places to eat.

Room Tip: Ask for a room with a view.
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  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Julia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thaproban, General Manager at Thaproban Pavilion Resort and Spa, responded to this review, 30 April 2014
We thank you for your review of the Thaproban Pavilion Resort & Spa. We agree with the valued guests that we are very fortunate with the location in an area. Our dedicated staff does most sincerely appreciate your kind remarks. Thank you for giving us the entire pleasure & privilege of serving you.Thank you for your genuine review and we will consider them to update the quality standard of the hotel. Look forward to you returning if at all possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Thaproban Pavilion Resort and Spa

Property: Thaproban Pavilion Resort and Spa
Address: Wella Devala Road, Yaddehimulla, Unawatuna, Galle 80600, Sri Lanka
Region: Sri Lanka > Southern Province > Galle > Unawatuna
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 29 Hotels in Unawatuna
Price Range (Based on Average Rates): £
Hotel Class:3 star — Thaproban Pavilion Resort and Spa 3*
Number of rooms: 16
Official Description (provided by the hotel):
We are a newly opened resort in Unawatuna, Situated in the heart of Unawatuna yet away from the hustel and bustel with few minutes walking distance to the world famous Unawatuna Beach and stripes of hotels and restaurants. Thaproban Pavilion is correct blend of serenity and comfort. The hotel is located right by the sea and a man made private beach area which is by the fibre optic pool to enhance the value of your stay. Hotel is very well equipped with all modern facilities to suit your comfort. Our spa and well equipped Gym is over looking the Indian Ocean and while you get the spa therapy you can enjoy the music of nature. All rooms are suites, some rooms are Duplex Suites which are ideal for families or friends and equipped with all type of modern and essential facilities like En Suite Bathroom, King Size Bed with Pillow Menu, 36" LED Satellite Tv, Tea Making Facility, Wifi, In Room Safe to make your stay extremely a memorable and comfortable, with typical Sri Lankan hospitality. The evening atmosphere is the best, you can get on the Rock by the sea for amazing views of the sun set and this is the most amazing moment! We offer fresh sea food and special Italian dishes, other international cuisines to Local dishes. Galle Fort stands at a distance which you can see from the hotel. The Sun Set Terrace on the third floor is ideal for relaxing with the stunning views and reading your favorite novel! ... more   less 
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