Booked this resort based on the Tripadvisor reviews. I thought it would be great. However I was thoroughly disappointed. The resort looked worn off and is in serious need of renovation and refurbishment. When my partner and I arrived, we were welcomed by hesitant staff who looked puzzled. I do have to mention that the road to the resort at the pavilion is narrow and unsafe. The reception area was empty and the staff who was tending to my check in was friendly. I think he was the only one in the place who was actually nice. Got through the check in with a 15- 20 min wait as our room wasn't ready ( that wasn't an issue for us as it was raining heavily and we didn't have anything to rush forth for). The room is spacious and it was a standard room and its big enough to walk and put in plenty of luggages. Well, that was the only good part. Now comes the bad part.
The toilet had a horrible stench - smelled almost like a sewage disposal area-. The bed was creaky and the center of the bed frame seemed broken as it was sinking in. We had a good view of the ocean though. There were basic television channels that included HBO signature. However, the signal / reception went on and off throughout the day. The lights in the room area (MASTER) didn't work. The only light that functioned was the bed side lights and the front area of the room ( where the door is). There was air conditioner that worked pretty well and the ceiling fan didn't.
The water pressure in the toilet was weak and slow.
The pool area was breath taking. It was drizzling and the pool area was maintained well. With an amazing view, i think it wasn't all that bad.
We decided to have dinner and we ordered pizza and pasta. It was a decent meal, however the waiter had problem understanding when I asked him to switch the spaghetti to penne pasta. He was a bit confused but it was all sorted by another person. The dining area looks worn off.
We decided to skip breakfast as the breakfast menu was ala carte and wasn't appealing. We checked out early.
I don't think I would return to this place again. Probably after they have renovated and updated the place and the staff's training skills. And for USD 130 dollars, I think I will be able to find a better suited accommodation.
- Official Description (provided by the hotel):
- We are a newly opened resort in Unawatuna, Situated in the heart of Unawatuna yet away from the hustel and bustel with few minutes walking distance to the world famous Unawatuna Beach and stripes of hotels and restaurants. Thaproban Pavilion is correct blend of serenity and comfort. The hotel is located right by the sea and a man made private beach area which is by the fibre optic pool to enhance the value of your stay. Hotel is very well equipped with all modern facilities to suit your comfort. Our spa and well equipped Gym is over looking the Indian Ocean and while you get the spa therapy you can enjoy the music of nature. All rooms are suites, some rooms are Duplex Suites which are ideal for families or friends and equipped with all type of modern and essential facilities like En Suite Bathroom, King Size Bed with Pillow Menu, 36" LED Satellite Tv, Tea Making Facility, Wifi, In Room Safe to make your stay extremely a memorable and comfortable, with typical Sri Lankan hospitality. The evening atmosphere is the best, you can get on the Rock by the sea for amazing views of the sun set and this is the most amazing moment! We offer fresh sea food and special Italian dishes, other international cuisines to Local dishes. Galle Fort stands at a distance which you can see from the hotel. The Sun Set Terrace on the third floor is ideal for relaxing with the stunning views and reading your favorite novel! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Traveltool, S.L.U., Priceline and Evoline ltd so you can book your Thaproban Pavilion Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.