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“Horrible horrible rooms and service”

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Lavendish Beach Resort
Ranked #31 of 33 Hotels in Unawatuna
Reviewed 7 August 2014 via mobile

Rooms stink.. no hot water.. greedy manager.. terrible place.. best to be avoided.. very arrogant manager.. had a very bad experience.. breakfast was cold and stale on day one. Had to get it rectified on day 2, still it was left wanting.

Stayed: August 2014, travelled with friends
6  Thank sacthegreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isaac N, Public Relations Manager at Lavendish Beach Resort, responded to this reviewResponded 11 March 2017

Greetings from the Lavendish Beach Resort !

Thank you very much for giving us your feedback. We are sorry that you did not have a good experience and have noted your inputs. We hope to give you a better experience during your next trip to Sri Lanka and look forward to welcoming you back to the resort.

Best Regards

Isaac Nanayakkara

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Reviews (56)
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31 - 37 of 56 reviews

Reviewed 17 March 2017
Google Translation

Room Tip: жили в двух номерах- оба хорошие.
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  • Stayed: March 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Саулеш С
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2017 via mobile
Google Translation

Stayed: February 2017, travelled as a couple
Thank Ирина Ц
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isaac N, Assistant Manager at Lavendish Beach Resort, responded to this reviewResponded 10 March 2017
Google Translation

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Reviewed 24 November 2016 via mobile
Google Translation

Stayed: November 2016, travelled with family
1  Thank Denys S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isaac N, Assistant Manager at Lavendish Beach Resort, responded to this reviewResponded 11 March 2017
Google Translation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2016 via mobile
Google Translation

Stayed: September 2016, travelled as a couple
Thank Dreck78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isaac N, Assistant Manager at Lavendish Beach Resort, responded to this reviewResponded 11 March 2017
Google Translation

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A TripAdvisor China Member
Reviewed 19 August 2016 via mobile
Google Translation

Stayed: August 2016, travelled solo
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Isaac N, Assistant Manager at Lavendish Beach Resort, responded to this reviewResponded 11 March 2017
Google Translation

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Reviewed 31 March 2016
Google Translation

  • Stayed: February 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank AL49000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isaac N, Public Relations Manager at Lavendish Beach Resort, responded to this reviewResponded 11 March 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lavendish Beach Resort

Address: Ganahena, Unawatuna 80600, Sri Lanka
Region: Sri Lanka > Southern Province > Galle District > Unawatuna
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #31 of 33 Hotels in Unawatuna
Price Range: £21 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Lavendish Beach Resort 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
Situated in a peaceful and beautiful location in southern coast of Sri Lanka, you will find Lavendish Hotel Unawatuna overlooking the world famous Unawatuna beach which dazzles under the tropical sun. Offering the deserving traveler and holiday enthusiast with a lovely view of the Indian Ocean, Lavendish Hotel Unawatuna provides a memorable holiday experience with its cozy rooms, friendly service and delectable food. Guests at the Lavendish Hotel Unawatuna enjoy Room service, 24 hour Reception services, Restaurant & bar, Internet Access and Laundry. The elegant swimming pool at Lavendish Hotel Unawatuna allows guests to enjoy the sun and water or make the most of the holiday spirit by relaxing with friends and family, tasting delightful snacks from the poolside snack bar. The restaurant at Lavendish Hotel Unawatuna serves Continental and European breakfast, and local and international dishes at the hotel's buffet. ... more   less 
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