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“Very good rooms and service!”
5 of 5 bubbles Review of Neptune Bay Hotel

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Neptune Bay Hotel
Ranked #27 of 31 Hotels in Unawatuna
Dunaharaszti, Hungary
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very good rooms and service!”
5 of 5 bubbles Reviewed 5 October 2013

I went back for a couple of days to Neptune Bay Hotel. Thank you for all help of the owner, Mr. Lal, and Mr. Leelananda, and of course, all the staff. My holiday was beautiful, from the 1st floor pool I could see the Indian ocean and the giant Buddha statue. My room was in the new part and was very nice and comfortable. It had a lot of light.
I missed only some music in the restaurant, having my dinner. The food was delicious and the chef is great!!

I would like to go back.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jozsef S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leelananda p, Public Relations Manager at Neptune Bay Hotel, responded to this review, 16 September 2014
Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Our committment to investing in our property will continue this winter with renovations to our banquet and convention areas. Thank you again, and we look forward to seeing you on your next trip to Saskatoon!
Best Regards,

Sanjeewa Fernando
RESERVATION MANAGER
NEPTUNE BAY HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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160 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Worcester, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 28 January 2013

After staying in another guesthouse and checking out many more the Neptune Bay was perfect for us. We wanted a huge room, where you can walk round the bed ! Not have to climb over each other to get out! Nice,clean bathroom, Ac, fan, tv with digital channels ( boyfriend happy as can watch some sport) large terrace and a pool,great. The pool i realised is only accessed by 2 rooms ours ( 203) and next door! We also have sea view,fridge and great location. Its not 5 star luxury but has everything we need. Breakfast not included,fine by us as we like eating at different places. Someone mentioned Tv and Air Con dont work,they do you just need to turn them on !!!! Wifi is great too. Not sure about other rooms as didnt see any. There is a new building being completed next door so a bit of noise but you find this by a lot of hotels, just stick your headphones when sunbathing! Dont let other reviews put you off. Staff were friendly to me so no complaints there. The lights in the pool dont work, they have come loose BUT i was assured no power to them,ok so it wouldnt pass UK health and safety but not a lot does!

Room Tip: Middle floor room which has access to pool,203 great room.
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gapyearat41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leelananda p, Public Relations Manager at Neptune Bay Hotel, responded to this review, 16 September 2014
Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Our committment to investing in our property will continue this winter with renovations to our banquet and convention areas. Thank you again, and we look forward to seeing you on your next trip to Saskatoon!
Best Regards,

Sanjeewa Fernando
RESERVATION MANAGER
NEPTUNE BAY HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 7 November 2012

We have been here in June.
The Rooms where nice but the Service was not that good the Staff was really unfriendly.
The Pool was dirty. We stood there for 4 nights at the last day somebody cleaned the pool.
Electric lights in the pool where broken so it is/was dangerous to swim.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leelananda p, Public Relations Manager at Neptune Bay Hotel, responded to this review, 16 September 2014
Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Our committment to investing in our property will continue this winter with renovations to our banquet and convention areas. Thank you again, and we look forward to seeing you on your next trip to Saskatoon!
Best Regards,

Sanjeewa Fernando
RESERVATION MANAGER
NEPTUNE BAY HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
143 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed 30 October 2012

We stayed here only 1 night. The four poster bed was comfortable. No hot water and our room was on a busy street. Wifi was useless and at night time it was noisy so I had no sleep but husband did. Swimming pool was not too clean, covered in bugs and had lose light fittings floating in the water. Good location right near beach. Staff were friendly and breakfast wasn't included.

Room Tip: Get a room out the back if you are a light sleeper
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Butterflygirl54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leelananda p, Public Relations Manager at Neptune Bay Hotel, responded to this review, 16 September 2014
Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Our committment to investing in our property will continue this winter with renovations to our banquet and convention areas. Thank you again, and we look forward to seeing you on your next trip to Saskatoon!
Best Regards,

Sanjeewa Fernando
RESERVATION MANAGER
NEPTUNE BAY HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 1 August 2012

We stayed here on a booked tour from Kandy as their "low to mid level accommodation" package. This is definitely on the higher scale for Unawatuna. We got one of the big rooms on the top floor with a great sea view. The room had really high ceilings and 3 beds (2 with mosquito nets). We were able to push the 2 twin beds together and create a "queen" size bed. Satellite TV had 1 functioning channel and the mini fridge was not very cold but did cool our drinks after a couple of hours. Balcony and view was amazing and large enough for 2 people to comfortably sit outside. The hotel is not beachfront but the hotel's restaurant across the street is beachfront. We saw sea turtles in the mornings. Reception is nice but not very helpful. The masseuse was a bit pushy and constantly asked if we needed an massage. The downstairs bar was not open and the pool was ok. Some local kids used it more than the hotel guests. Overall, it was good and the beach was amazing.

Room Tip: Look at the rooms and the balcony views first before accepting. Some views have tree obstructions. T...
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pnguyen10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leelananda p, Public Relations Manager at Neptune Bay Hotel, responded to this review, 16 September 2014
Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Our committment to investing in our property will continue this winter with renovations to our banquet and convention areas. Thank you again, and we look forward to seeing you on your next trip to Saskatoon!
Best Regards,

Sanjeewa Fernando
RESERVATION MANAGER
NEPTUNE BAY HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bangalore, cochin
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 bubbles Reviewed 31 July 2012

good location with a pool outside the room and superb sea view. Place is clean. However, the AC isn't good enough and the TV doesn't work in any of the rooms. Works out easy on your pockets and can be negotiated over the counter on price.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MyHighway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leelananda p, Public Relations Manager at Neptune Bay Hotel, responded to this review, 16 September 2014
Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Our committment to investing in our property will continue this winter with renovations to our banquet and convention areas. Thank you again, and we look forward to seeing you on your next trip to Saskatoon!
Best Regards,

Sanjeewa Fernando
RESERVATION MANAGER
NEPTUNE BAY HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Unawatuna hotels

Bangkok, Thailand
Level Contributor
126 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 bubbles Reviewed 27 May 2012

This hotel is across the street from the beach making it quiet and some rooms have a sea view. Most hotels located on the beach are illegally built, one was torn down without warning last year. The furnishings in the hotel are decidedly not modern, something that I personally enjoyed about it as it has more personality than the usual cookie-cutter chain decor.

Rooms in this hotel vary widely in price, sea view rooms often equipped with a TV which is worth it to watch Indian MTV and see the ocean at the same time. The pool has a very unfortunate chain-link fence obstructing an otherwise lovely view of the ocean and the temple stupa.

I booked a Christmas Day private safari that I was very pleased with and I felt was very reasonably priced considering it included an overnight van to Yala.

I read another review complaining about theft, which did not happen to me at this hotel. Another time I stayed at the Tartaruga Hotel, a bag with my mobile phone and house keys was stolen, and it was a similar story- nobody at the hotel cared. I suspect that it's a common occurrence in hotels there, so I would advise people to be extra careful with any valuables.

Room Tip: Sea view is extra expensive, but worth it in my opinion.
See more room tips
  • Stayed August 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sabai_sabai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leelananda p, Public Relations Manager at Neptune Bay Hotel, responded to this review, 16 September 2014
Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Our committment to investing in our property will continue this winter with renovations to our banquet and convention areas. Thank you again, and we look forward to seeing you on your next trip to Saskatoon!
Best Regards,

Sanjeewa Fernando
RESERVATION MANAGER
NEPTUNE BAY HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Neptune Bay Hotel

Property: Neptune Bay Hotel
Address: Yaddahimulla Road, Unawatuna 80600, Sri Lanka
Region: Sri Lanka > Southern Province > Galle District > Unawatuna
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 31 Hotels in Unawatuna
Price Range (Based on Average Rates): £
Hotel Class:3 star — Neptune Bay Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
Welcome to Neptune Bay Hotel Unawatuna ! Neptune Bay Hotel is located in the heart of Unawatuna where guests enjoy superb rooms and a relaxing, peaceful atmosphere only 2 minutes away from the beach and the cute Unawatuna village with shops and a nice selection of restaurants and bars. Our Neptune Bay Hotel stands for dedicated family hospitality at International standards with modern, clean and spacious rooms, clean and all immaculate to ensure an amazing time right on wonderful Unawatuna Beach. Unawatuna Unawatuna is a coastal village in Galle district of Sri Lanka. Unawatuna is a major tourist attraction and famous for its beautiful beach and corals. Unawatuna beach, a crescent shaped shallow beach situated further south to the famous town of galle and its famous harbour and towering roomassala mountain. It is protected by a natural reef from the open sea and due to the semicircle shape of it forms a perfect natural swimming pool with aquamarine colour gentle waves crashing on the golden sandy beach.Unawatuna Beach was named the world's best beach by The Discovery Channel in 2004. That may be a stretch today, but Unawatuna is undoubtedly the best beach in Sri Lanka-none other offers the same combination of golden sand, a protected bay that offers.. ... more   less 
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