me and my girlfriend were staying at "el tucan" for a night. We wanted to stay longer, cuz we wanted to do some trips the next days.
When we woke up the next moring there was a piece of paper at our door that said that we had to leave untill 10pm, cuz there are "reservations". The owner and (!) the guy at the reception knew that we wanted to stay longer (we told them the evening before) but they also know that we did not book a tour at their place (we found a cheaper one). So they just kicked us out!!!
Incredible. And in the morning nobody was there to tell us why. Just a woman at the reception, who didn't know anythink and wasn't able to read and understand at least the paper that was on our door...
Poor service, unfriendly and just looking for profit.
Thanks for nothing!
- Official Description (provided by the hotel):
- Cabinas El Tucan is a perfect solution for travelers under a limited budget, we offer our customer very clean, comfortable and nice rooms under a very cheap cost. Cabinas El Tucan is located in Monteverde Costa Rica right on the Monteverde downtown. cabinas el tucan offer rooms with share and private bathrooms, all the bathrooms come with hotel water. Tv area, Game area, relaxing area, internet area, WIFI connection and breakfast include are a few of the great things offered by Cabinas El Tucan in Monteverde Costa Rica ... more less
- Also Known As:
- Hotel El Tucan Monteverde, Costa Rica - Santa Elena