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79 - 84 of 175 reviews
Reviewed 20 March 2013 via mobile

Ill start with the positive:it was only $10 person. Yeah they advertise hot showers, wifi, breakfast, etc...but these are pretty standard amenities in monteverde.

I just felt too cheap with no value. They serve folgers coffee which I just so disappointed, ya know coffee being one of costa ricas major products. The staff was kind enough to your face but just were not that helpful. They only could sell you on the specific tours that they sold. We had to go to other hostels to get any information on things to do that weren't one of their selling items. Example would be the curi cancha reserve which we really enjoyed. If you are careful and cheap then this place will work. If you want to do the most touristy things possible in monteverde then their tours may also be for you... Just be aware that they are trying to sell you more then they are trying to help you. Yeah it's family run, but not so sure that's a selling point. Kids screaming, loud cartoons on tv, and just not much connection with the employees. I got to spend time in casa tranquilo and backpackers, and I found them way more pleasant, although they are a few dollars more.

Also at the end of our stay they took our key deposit because we didn't save the receipt for 3 days which you need in addition to returning the key. I just felt no value and that they were trying to scam us. Not a good feeling to have, but we stayed it out because we were out of money and the $10 per night was low price. We appreciated the eggs and fruit in the morning and felt that as long as we keep in our own space it would be fine. And it was fine, but just fine. It's clean, beds are comfy, rooms are fine, there is a kitchen (refrigerator doesn't work well) but there are many other amazing hostels that will add to your experience and I recommend spending a few extra $ to get way more value.

If your frugal and just want to be in your own space without much interaction or connection, this place can work well for you.

Date of stay: March 2013
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1  Thank Zac F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2013

we stayed for two night at el tucan on 17th march, and we were greated right away from the staff who showed us a room, me and my partner got a private room for such a great price, same as the dorms, i have stayed in about 20 hostels and this room was amazing, if it was a little better it would of felt like hotel, i couldnt of asked for more.

the staff were amazing and had so much knowledge, when you arrive they give you a map and some leaflets they recommend. i wanted to do a canopy tour and they explained the difference on each one.

i went with extremo and although never dowe it before they were amazing, im scared of heights but they were amazing, i didnt do the tarzan or superman as my nerves got to me but the staff were great and even offered to do superman with me. louis was the guide and driver and i would recommend anyone to have him as a guide, very professional and a great sense of humour...goes to all the staff.

the hostel offers breakfast and as we were leaving early on out last day i expected not to get anything, but they offer breakfast from 6am...the water there is safe to drink so remember to ill up your bottles,

i will be back to this hostel is was great

Date of stay: March 2013
  • Trip type: Travelled as a couple
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Thank sexygirls7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2013

we had a nice stay in hostel El Tucan. The staff was very friendly and helpful.
the only thing that I would change is a warmer water in the shower. the rooms are very clean.
there was even breakfast included in the (low) price and it's super handy that there's a kitchen with all the stuff you need (like a blender, knifes, plates, ...) and a refrigiator.

Date of stay: March 2013
  • Trip type: Travelled with family
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Thank s j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2013

Rooms are good and clean for an ok price and breaky is acceptable too. Unfortunately, we were asked which tour we wanted to book EVERY TIME we entered the common area... And were totally ingnored (aka not even replying to our Hello) once we decided to book our tours elsewhere (for cheaper, we asked the Tucan staff to get the same price they refused)... Shame some people dont get that being on vacation and travelling / backpacking are different.

Date of stay: August 2012
  • Trip type: Travelled as a couple
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Thank Grigouillon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2013

When we first arrived at this hotel we thought we had found a pretty good deal in a nice part of the town. There are lots of tours to do in this area and lots of tour agencies aswell offering services. We asked our hostel (of course) as to what tours we could do and what the prices were. He was a fast talking salesman who didnt really listen to us. He just wanted to push his prices.
Afterwards we had gone elsewhere to book our tours because we found more reasonable prices and for the rest of the time we stayed in the hotel the owner had completely changed. He would ignore us, wouldn´t even say hello to us and was actually quite rude when before when we wanted to make money off us he was really cheerful and friendly. I think he´s just an overly business minded person and is creating bad energies in his hotel.

Room tip: be sure to see the room before you check in.
Date of stay: August 2012
  • Trip type: Travelled as a couple
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1  Thank 482DanMac482
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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