Overpriced and Unreasonable Service.
We arrived Monteverde and took our washing into El Toucan Hostel. The manager/owner (Tony) insisted on weighing our clothes soaking wet and when we mentioned this would weigh twice as much as dry clothes he said it would not make any difference to the final price.
We picked our clothes up the following day and when we weighed our clothes they weighed half as much as the day before. The manager (Tony) refused our request to recalculate the price based on clothes that were dry and subsequently we had to pay $10 for our washing and not $5. The manager was quite rude and laughed at our request to reweigh our clothes.
We would not recommend this Hostel to anyone given the overpriced and unreasonable service we received from the Manager of El Toucan Hostel.
- Official Description (provided by the hotel):
- Cabinas El Tucan is a perfect solution for travelers under a limited budget, we offer our customer very clean, comfortable and nice rooms under a very cheap cost. Cabinas El Tucan is located in Monteverde Costa Rica right on the Monteverde downtown. cabinas el tucan offer rooms with share and private bathrooms, all the bathrooms come with hotel water. Tv area, Game area, relaxing area, internet area, WIFI connection and breakfast include are a few of the great things offered by Cabinas El Tucan in Monteverde Costa Rica ... more less
- Also Known As:
- Hotel El Tucan Monteverde, Costa Rica - Santa Elena