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“Beautiful Stay”
Review of Arco Iris Lodge

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Arco Iris Lodge
Certificate of Excellence
New York City, New York
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful Stay”
Reviewed 27 August 2013

My husband and I stayed in the honeymoon cabin and thoroughly enjoyed every minute. We had a beautiful view of the mountains with some spectacular sunsets. The place was clean and quiet, with exceptionally friendly and helpful staff. We took all of the advice of the people working the desk and had a great time in Monteverde. We're already looking forward to coming back!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Maggie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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670 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
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English first
New Jersey
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 August 2013

Loved our visit to Monteverde! And Arco Iris in Santa Elena was a wonderful part of it...

The little cabins are charming. The one we stayed in had two bedrooms and a sitting area. One bedroom had a double bed and the other had two twin beds. Two other friends were staying in the budget rooms -- which were tiny but comfortable, reasonable, and perfectly adequate for one person.

Everyone at Arco Iris was friendly and helpful, from initial inquiry through reservations and subsequent changes, right through our stay. People from many different parts of Latin America, Europe and the US were staying there, and the staff was accommodating and willing to provide assistance if you had any difficulties.

Definitely spring for the breakfast. There were options galore, and everything we tried was delicious! For dinner all we needed to do was take the short walk into the center of Santa Elena -- several restaurants to choose from, and we had a good meal at every place we tried.

Like much of Costa Rica, there is a lot of walking up and down, so be prepared. There are wonderful views, but if you are accustomed to flat terran it might require some adjustment... The gardens are indeed really beautiful, and Monteverde was the only spot we visited (early April) where it actually got cool in the evenings. Lovely!

  • Stayed April 2013, travelled with friends
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Helpful?
1 Thank AnnS465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pleasant Hill, California
Level 6 Contributor
291 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 23 August 2013

Everything positive from the prior reviews is true ... Great breakfast, staff, and nice cottages. What no one mentions is the noise! Being in center of town you have the motorcycles and their loud engines starting at 4:30 am until 10:30 pm. I came here for a peaceful and relaxing stay but found traffic noise ruined any chance of that.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Kkoleary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zürich
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 19 August 2013

This was the best place we stayed. The rooms are very clean and nice. The garden was wonderful. There was heaps to do nearby. The breakfast in the morning was great they made homemade jams from fruits hanging on trees on the property!
The stuffs are so helpful when it came to planning activities. We booked all tours through Arco Iris Lodge and the best tour was the guided hike in the Curicancha reserve: The guide was worth every penny.

  • Stayed July 2013, travelled with friends
    • Value
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    • Service
Helpful?
Thank debni13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schaffhausen, Switzerland
1 review
Reviewed 18 August 2013

We just stayed there last week. We had two standard rooms they were very nice and clean. The breakfast was awesome!!!
It was also nice to be so close to the center of Monteverde and nevertheless there is very quietly. The garden is beautiful and well kempt, the view is amazing.
The staff's were very obliging. Everytime we needed something they helped us a lot also they made reservations for different activities for us.
We really recommend to everybody this lodge, price and service are perfect.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waltefr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level 5 Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 18 August 2013

I felt compelled to write another review about Arco Iris, having read the review entitled 'Bugs' It may have escaped the reviewers attention but Monteverde in located in a cloud forest which is home to so many insects that less than 10% have been catalogued. As far as the Pygones are concerned they exist in every hotel in the area, incuding the 5 star El Establo, so you can't blame it on the room. The bottom line is that this is one negative review out of hundreds you can read online, which combined has placed Arco Iris at the top of the ratings and a certificate of excellence from Trip Advisor. It still amazes me that people visit Monteverde to see nature close up and then complain that there are insects living here - for people like this I would suggest you stay at home and watch Animal Planet on television.

  • Stayed August 2013, travelled solo
    • Value
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Helpful?
4 Thank NickStClair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2013 via mobile

We stayed at Arco Iris for two nights in the budget room, which was 37 dollars per night including the discount for paying in cash. When we arrived, the hotel looked really nice with a beautiful garden where you can relax. For the price we paid at this kind of hotel, we didn't expect to get the best room they had, but we did expect a certain amount of quality.

The staff was really friendly and helpful, which was nice. Also the room looked simple and clean and the shower was good. There was a note saying that pygones might come under your door but that they were harmless and there was a towel to put there so they woudn't come in that much. The note also said that the hotel sprayed the area with bugspray to prevent this from happening. We didn't think too much about it, until our second night. We woke up during the night to find at least 200 of these bugs in the room. It wasn't even possible to get out of bed without crushing them under your feet. Maybe it was worse in our cabin because we were at the bottom of a hill (cabin #9) and they came with the rain, but it was a horrible way of waking up.

Also, the dogs looked like they were covered with fleas, because they were scratching and biting themselves really bad. They stayed out of our way but I don't know if they can maybe come into the reception area at night and get on the couches there, because my boyfriend later found some bites that looked like flea bites. Again, I'm not sure if the bites were from fleas spread by the dogs but we didn't really feel comfortable with them walking around near us anymore.

The next morning we left really early to catch the bus, and when I wanted to take a shower it was really cold. I don't mind a cold shower, but this water felt like it came straight from the north pole. If you pay 37 dollars for a room in Costa Rica, you at least expect a warm shower right?

Because of us leaving so early, we were unfortunately unable to inform staff about all these occurances. I hope that if they read this, they will try to do more about the bug problem (for example spray more? I didn't see them do it once actually). Also I hope that they will help the dogs with their fleas (if they are not doing that already), since it is pretty sad for them and not very comfortable for guests.

I would't necessarily not recommend this hotel, since the outdoor area was really nice, but I wouldn't recommend staying in room #9. If you pay for a nicer room, you'll probably have a good experience, but I think that if you pay that amount of money there are also great hotels around where you also get breakfast included.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liesbeth12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arco Iris Lodge

Property: Arco Iris Lodge
Address: Santa Elena de Monteverde, Santa Elena 5655, Costa Rica
Region: Costa Rica > Province of Puntarenas > Monteverde > Santa Elena
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #5 of 34 Speciality Lodging in Santa Elena
Price Range (Based on Average Rates): £
Hotel Class:2 star — Arco Iris Lodge 2*
Number of rooms: 19
Also Known As:
Arco Iris Hotel Santa Elena
Arco Iris Lodge Monteverde, Costa Rica - Santa Elena

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