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“An Austrian gem”

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Premium Activehotel Bergkonig
Certificate of Excellence
Reviewed 7 August 2014

We have just returned from a week here and it is truly a gem of a hotel. In a great location, just off the main road and a 10 minute walk from the gondola lift, everything you need is just a short walk away. Our package included the Stubai card which gave us free bus travel along the valley and into Innsbruck, plus gondola rides - enough to keep us active the whole time we were there. There are some great walks in the area too, and a trip up to the glacier at the end of the valley is not to be missed.
The hotel is very welcoming and comfortable. Breakfast buffets are varied, we were encouraged to make a packed lunch and given drinks for each day, cakes and coffees/teas are available in the afternoon and a 4 course dinner is provided each evening - truly awesome!
There is a pool and sauna underneath the hotel and we swam there every afternoon on returning from our walks and with direct access to the garden you can sunbathe to your heart's content if you are so inclined.
We started off in a superior room - large with fantastic views of the gondola from the balcony, and with well appointed bathroom and separate loo. In the second half of the holiday we paid extra to move to what the hotel call an apartment (and an upgrade) - we did this as we had a child with us and thought the extra room it afforded would give her some privacy. However, be warned, these 2 roomed apartments are under the eaves with low ceilings, small balconies with restricted views due to the overhang of the roof and a combined bathroom and loo - so not the upgrade we thought.
However, overall, we give this hotel an excellent for staff friendliness, facilities and location. There is free wifi there also which was another plus.

Room Tip: Pick a superior room with views to the gondola and up the valley to the glacier. Beware the under t...
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  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
2  Thank SkateMinsteronSea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
activehotel, Inhaber at Premium Activehotel Bergkonig, responded to this reviewResponded 9 August 2014

Hello,

Thank you for your marvellous review. We are glad that you enjoyed your stay with us so much.

Yes, the Superior rooms with south-balcony are greatly appreciated by our guests - the view to the mountains is stunny. We are sorry you were not that happy with changing to the Junior Suite. We have also Junior Suites without eaves.

We are happy that you regarded our hotel as "an Austrian gem" and we also appreciate your other kind comments.

It would be a pleasure to welcome you once again to our hotel.

Kind regards,

Family Siller & Bergkönig Team

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Reviews (181)
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45 - 51 of 182 reviews

Reviewed 6 August 2014

Our second visit to this wonderful hotel. The moment we walked through the door on the very first day we felt immediately calm and relaxed. It has the most beautiful views from the restaurant, terrace and from the balcony of our splendidly comfortable bedroom. The food is truly outstanding and the service excellent. A wonderful hotel which we would recommend most highly.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
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2  Thank Rosamund W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
activehotel, Inhaber at Premium Activehotel Bergkonig, responded to this reviewResponded 9 August 2014

Hello,

Thank you for your excellent review.
We are glad that you enjoyed already your second stay with us and
hopefully we look forward to welcoming you also next year again in our hotel.

Yours
Family Siller & Bergkönig Team

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Reviewed 30 June 2014

Having been booked into another hotel in Neustift which had apparently overbooked we were moved to the Bergkonig. This was a lovely hotel...we had a beautifully appointed room with a large bathroom with walk in shower...there was also a separate loo.... A sitting area and a south facing balcony. The breakfasts and dinners were very good and the staff were really good catering for my husband's lactose intolerance. It was a bonus to be able to make up a packed lunch from the breakfast table and the tea and cake in the afternoon was much appreciated! The only criticism we gave of this lovely hotel is that the water in the supposedly heated indoor pool was extremely cold!

Stayed: June 2014, travelled as a couple
1  Thank MickyYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
activehotel, Inhaber at Premium Activehotel Bergkonig, responded to this reviewResponded 3 July 2014

Hello,

Thank you for your very good review. We are glad that you
enjoyed your stay in our hotel to the fullest.

Yes, the Superior rooms with the south-facing balcony are much
appreciated by our guests - the view to the mountains is just breath-taking.

The guests wellbeing is our highest priority so we are happy to hear that
you were satisfied as well with our cuisine ( especially with the catering of your husband's lactose intolerance )

We wish you all the best and we would be glad to welcome you soon again in our hotel

kind regards from lovely Stubai Valley

Fam. Siller & Bergkönig Team

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Reviewed 8 May 2014

This is a wonderful hotel, the staff are very friendly, the evening meal is truly excellent. Our room was traditional Chalet style, up in the eaves of the hotel and was really wonderful, clean, new and a balcony looking out to the chairlift. Breakfast is remarkable and you make your own packed lunch from the breakfast bar. Nice bar with chatty staff. Lovely gardens and great sauna and pool.

Room Tip: Upgrade to balcony, it's worth it.
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  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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3  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
activehotel, Inhaber at Premium Activehotel Bergkonig, responded to this reviewResponded 9 May 2014

Dear David

thank you for your great feedback. We are happy that you enjoyed your stay in our hotel to the fullest. Also, the great compliment for our cuisine is worth mentioning here. We are glad that you really liked our breakfast that much.
Thank you also for the compliments regarding our friendly staff, the spacious SPA-center, cleanliness, and the rooms.

We would love to welcome you again and wish you all the best!

Fam. Siller & Bergkönig team

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Reviewed 22 January 2014 via mobile

My wife and enjoyed our stay in this hotel. Room was nice, very big and clean, food was very good and service was excellent. Staff was very friendly and the waiters in restaurant were very interactive and careful with the people. Even when we couldn't speak good Deutsch, we communicated in English without problems with every member of the stuff.
Overall it was a really nice experience. We would definetly return to this place with pleasure.

Stayed: January 2014, travelled as a couple
Thank Marius C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
activehotel, Inhaber at Premium Activehotel Bergkonig, responded to this reviewResponded 21 February 2014

Hello,

thank you for your great feedback.
We are very happy that you spend your holidays with us.
Thank you for the compliments regarding our staff, cleanliness, room and cuisine.
We would love to welcome you again and wish you all the best!

Greetings from Neustift

Fam. Siller & Bergkönig Team

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Reviewed 29 September 2013

We traveled in August 2013 with 2 adults and 3 children to the Active Hotel Bergkonig in Neustift. Although we made reservations in January 2013 and paid our stay one month upfront, something went wrong with the reservations and the appartment was not available when we arrived. We were offered two noisy rooms in the Bergjuwel hotel for the first night. The second day an inferior hotel was offered in the next village or we had to take an appartment in the Bergjuwel hotel, that seemed to be free for the entire period and this in the most busiest period of the year. The owner promised to provide us with a nice price for the discomfort but at the time we left only the difference in price between the two hotels and rooms was calculated (eg only shower instead of shower and bath) and the owner (Ms Stiller) was not available to provide us with an explanation.

The two hotels are nice (it was our second time we visited the hotel) but in case of problems the problem solving capabilities and customer orientation are lacking. Reading through the blogs and comments this was not the first time it happened. We will not return to these hotels.

  • Stayed: August 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank pwillems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2013

My wife and I spent 5 nights (in September) at this wonderful hotel- Activehotel Bergkönig, for B&B. The hotel is perfectly situated in the small town of Neustift,few minutes walk to the center of Neustift, but away from the main road. Also about 5 minutes walk to the cable car.
We had a large room, clean and comfortable with a balcony and with a lovely view to the mountains .
The breakfast was incredible and plentiful, it was buffet style with lots of choice of cereal, fresh fruit, bread/cobs, cold meats cheese etc and they would even cook you an omelet fresh to order.
The staff were all excellent ! The Hotel has friendly family atmosphere - good parking, an Elevator , and free Wi-Fi.
It was a super holiday, I would highly recommend it to anyone!

Room Tip: rooms on the second floor - VEW TO THE MOUNTAINS
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  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank MosheLahat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
activehotel, Inhaber at Premium Activehotel Bergkonig, responded to this reviewResponded 1 November 2013

Dear Lea and Avi,

Thank you for rating our hotel here on Tripadvisor.
We are glad that we were able to make your holidays as pleasant as possible.
Thank you to compliment our breakfast as "incredible and plentiful" - we are happy to hear this and all the other compliments you wrote.

It would be a pleasure to welcome you once again in our hotel,

best regards

Fam. Siller & Bergkönig Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premium Activehotel Bergkonig

Address: Schulweg 9, Neustift im Stubaital 6167, Austria
Phone Number:
Region: Austria > Austrian Alps > Tirol > Neustift im Stubaital
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Neustift im Stubaital
#3 Luxury Hotel in Neustift im Stubaital
#3 Romantic Hotel in Neustift im Stubaital
#3 Spa Hotel in Neustift im Stubaital
Price Range: £162 - £394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Premium Activehotel Bergkonig 4*
Number of rooms: 33
Reservation Options:
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Also Known As:
Activehotel Bergkonig Hotel Neustift Im Stubaital
Premium Activehotel Bergkonig Austria/Tirol

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