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“A Great Hotel”

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Hotel Riu Helios Bay
Ranked #2 of 17 Hotels in Obzor
Certificate of Excellence
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“A Great Hotel”
5 of 5 bubbles Reviewed 22 May 2014

Just come back from a week at this hotel, which was my third visit to this hotel, being the first first week of the season there was not much open. I leant from last year not to take traveller cheques with you as there are few places that will exchange them, but the banks and exchange units do not wont to know apart from Crown.
Barney the Thomson rep is very good that he gave his day off to give a ramble around Obzor town pointing out the best places to visit. There was not many places open due to being the first week of the season.
The hotel is one of best hotels that I have stoped at, this being as I have said my third time and will be going back hopefully in 2016. The room was up to a nice standard and I would not rate this hotel as a 4* having stoped in a RUI Place Hotel in Jamicia. The hotel manager and his staff are a credit to RUI. I had a point of asking if there was any reason that there was no brown sauce on the service for breakfast and I was informed that they would look in to this, but this was not a complete.
The bar staff are out of this world that with in the first drink that they serve you with they know what you drink and all you have to say is "yes" and your drink is served.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
8 Thank 196IAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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659 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (202)
Date | Rating
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

Excellent holiday resort in Bulgaria would recommend for family's or solo people wanting saying break customer service is great excellent welcome to the hotel, the beach is one not to be beach much much much better then beaches in the United kingdom so come book a holiday here you will not b let down

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
6 Thank stephen k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west midlands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

Stayed here from 9th sept for two weeks hotel and staff very good and willing to help rooms were clean, maid service every day bar staff good remember all your drinks cant say how much i liked this far better than I expected Obzor is a nice small town people are fine bars are clean and service is good all in all we will be going back.

Room Tip: All room are sea view
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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Helpful?
12 Thank BRYN0909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

Hotel is right on the beach its an amazing view! We had a lovely spacious room, with a new beautiful and again spacious bathroom. Bed were very comfortable. There were so many pools which were kept very clean, the one indoors which was heated was very good for late night swims.

I think its worth pointing out that the building was magnificent! Such a gorgeous design and lets face it hotel buildings arent always flattering so thats a massive plus.

The food was just too good for words. I cant even begin to describe the wide choice of all sorts of freshly cooked dishes...and the salads too! Just brilliant. Food was available all day with the best snack bar ive ever seen. They had everything, pancakes, ice cream, waffles cakes etc etc.

Im already looking to book again and have a truly relaxing luxury break

  • Stayed June 2013, travelled with family
    • Value
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    • Service
Helpful?
25 Thank Veronika V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chichester, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 December 2013

This hotel is probably the best there is in obzor. The food was great, the staff were great, the entertainment was very amateur, the hotel management was weak. It does say in your room guide and also outside the restaurant (even has pictures) that men must wear shirt and trousers to dinner. The management actually welcome you each evening at the restaurants but pay no attention to men who turn up looking like they have just walked off the beach. Admitted a lot of them are Russian, or Rumanian but there is no excuse for not taking a shower before you dine! This was the only point I have, otherwise I would have given 5 stars. The location is great too. Everything you want to see, in and around Obzor is within strolling distance. Walk up to the bus station and take a bus to Varna, an experience to behold. Enjoyed our first trip to Bulgaria.

Room Tip: All rooms look out over the sea and pool except for a few that look over the sea and the local footb...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Baronissi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 21 November 2013

Went here mid September..the weather was great and so was the hotel..great Riu experience again. This is the fourth Riu hotel we have stayed in and have had a great time in all of them. Arrived aound 10.30pm checking in was quick and the bags taken up to the room..so decided to have a drink in the bar...The lounge bar is open until 11.00pm then the bar in the entertainment room says open until midnight. It is great having a drink on the terrace just out side the lounge bar in the evening looking at the sea and relaxing the time away...tip if the drinks are not strong enough ask for Bulgarian mesures.....!!!!!!!!. Good range of drinks and the bar staff are friendly.
All meals are buffet style, resaurtant is clean and airy and the food is generally good...you can always find something to eat in each of the three courses, even if you are the most picky of people. If you are attocated a "sitting" you do not like then ask and they will change you to the other one...we were on late and change to early no problem. I enjoyed the Bulgarian thyme nite...The beach is great, but you have to be quick in the morning to get a sun bed .The sun beds around the pool are very close together..so we didn't use these, but easy for the bar for soft drinks. Animation team are great, very energetic and funny.....Obzor is a nice place once you have made it past Kebab street..would recommend a stroll up the beach path..some good little bars and beach areas further up by the German Bunker...Drinks and food out is cheap and good. We did two trips...one to Nesebar which is a must see town (plenty of sovy shops) and one to Sozopol + nature reserve, which was my favourite. Also it is good to see sunny beech and give glad tiding that that you went to Obzor....Genberal the hotel is clean, rooms are good and spaceous, staff are friendly and helpful and food good...what more can you ask for...

  • Stayed September 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank taffywire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
144 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 bubbles Reviewed 31 October 2013

Visited the end of September with a girlfriend, was a bit of a spontaneous booking as a last minute decision but we weren't disappointed!, the room was spacious and kept spotlessly clean with a spectacular view of the pool and beach, we saw some lovely sunsets. The food was varied, plenty of choice and restaurant again very clean, several of the chicken dishes we opted for we're too pink in my opinion, so we erred to caution and left them we'll alone, but there was always an alternative, the salads in particular we're very varied. The Bulgarian themed restaurant was rather disappointing, serving food not that much different from the main restaurant but with less choice and taste. I liked the idea you could sit anywhere for breakfast and lunch but we're allocated a table for dinner which we kept for the week, also the idea of two sittings for dinner was very good,. We visited the resort at the end of the season so the weather was a bit mixed and Obzor resort was pretty much closed down for the season, this was an observation and by no means a criticism. The staff all over the hotel were a pleasure, and the animation team were so funny!, the entertainment in the evening was honestly so bad that it was paradoxically good!, what a laugh,, bizarre has to be seen, but all in all a lovely holiday, definitely value for money and a high standard throughout, week done Riu Helios bay

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
6 Thank 72Mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Helios Bay

Property: Hotel Riu Helios Bay
Address: Tchernomorska 50 | Obzor - Bulgaria, Obzor 8250, Bulgaria
Region: Bulgaria > Burgas Province > Obzor
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Obzor
#2 Top resorts Hotel in Obzor
#2 Luxury Hotel in Obzor
#2 Family Hotel in Obzor
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Riu Helios Bay 4*
Number of rooms: 318
Official Description (provided by the hotel):
The Hotel Riu Helios Bay enjoys a seafront location at the northpart of the beautiful city of Obzor. 5 km-long public beach of fine sand which slopes gently into the sea. Aproximate distances: - 62 km from Burgas airport - 35 km from Sunny Beach Centre. - 1 km from public transport (bus stop) Credit cards accepted: MasterCard, Visa ... more   less 
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Also Known As:
Riu Helios Bay Hotel
Riu Helios Bay Obzor
Hotel Riu Helios Bay Bulgaria/Obzor

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