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“Forbidden for smokers” 4 of 5 bubbles
Review of Hotel Zdravets

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Hotel Zdravets
Ranked #23 of 26 Hotels in Velingrad
Sofia, Bulgaria
Level Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Forbidden for smokers”
4 of 5 bubbles Reviewed 28 July 2014

Even this hotel is the former state-owned communist single hotel in town, nowadays it's a good choice among many other four stars hotels in Velingrad. The biggest advantage of this hotel is it's location - on the central square of the town. Speaking about confort and accomodation, I would say every thing is OK except for smokers because smoking is absoluetly forbidden in rooms. The other advantage of this hotel is the SPA center with two pools with hot mineral water. It's a litlle bit complicated to find and reach the pools from your room because you have to walk through differents floors and corridors. Be careful when booking a room - ask for one with balcony because they are not so much and if you get one you will be lucky. And two words about the food served in restaurant - good quality and tasty.

Room Tip: ask for room with balcony, they are not a lot and you'll be lucky if you get one
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank vidoass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mitko K, Advertising agency at Hotel Zdravets, responded to this review, 8 October 2014
Dear highly valued customer,
Thank you for sharing your feedback with us all.
Our aim is to improve our service and provide you with excellent experience.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14 reviews from our community

Traveller rating
    3
    1
    3
    2
    5
See reviews for
7
3
Solo
0
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Wolverhampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 2 June 2013

On arrival to this hotel there was no welcome greeting. We arrived delayed over 5 hours and expected an all inclusive treatment and got no star treatment. No one directed us to our room and no even a hot drink was offered. The staff were extremly rude. In the restrurant the cups and plates were badly chipped. The choice of food was very limited (especially for vegatarians). What we were paid for our all inclusive holiday did not materialise. no entertainment. Poor customer service. Would not recommend this hotel at all.

Room Tip: Try other hotels in the area!!
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  • Stayed May 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Cofi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Velingrad hotels

Sofia, Bulgaria
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 23 January 2013

We have chosen a VIP room, expecting it will be a real VIP. Unfortunately, it was a regular one, just larger, but with cheap, old, exhausted furniture... The bathroom was okay, and there was a balcony as well. The staff are trying to do their best, but the hotel SPA centre is far away from the rooms. Currently there is a new building block under construction. The good news: big pool, good massage and top location on the main square of Velingrad.

  • Stayed January 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank BilyanaSabeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 323 helpful votes
5 of 5 bubbles Reviewed 8 August 2012

I want to thank all staff of the hotel "Zdravets" Velingrad (ex. Abir) for the perfect holiday from 01.08 to 08.08.2012.
I have no bad comments. Everything was great. Polite and helpful staff. The hotel is a great location - downtown. The room - large. Bathroom - large. Perfect clarity. The room is cleaned every day. Pool and spa - no bad comments. Service around the swimming pool, massage - everything was great. Breakfast - everything in large quantities - great. Eating in a restaurant - delicious. The water in swimming pools - warm and clean. Excellent price - quality.
I definitely recommend this hotel in Velingrad. I want to thank all employees: Management, Reception, support staff, cleaning service, restaurant, massages - does all so that my son spent the perfect holiday in hotel Zdravets. Definitely will visit again.
If you are polite and behave well with people who work in this hotel - you will always get a smile and good service. And that is worth and tip.

Room Tip: If you are polite and behave well with people who work in this hotel - you will always get a smile a...
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  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank sirmanovi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rositsa2015, Guest Relations Manager at Hotel Zdravets, responded to this review, 25 May 2015
Thank you for the review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Accra, Ghana
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed 5 January 2012

The hotels has been sold in 2010 and is now called ZDRAVETS Hotel under the new management.
One of the worst spa hotels i have been to in Velingrad. Went there for New Year's Eve 2011/2012 and have regretted it.
Long labyrinthine and unheated hallways lead you up and down 2 floors into a swimming pool/wellness area. Pool is cold (23 degrees, good for swimming, not for a spa) indooor jacuzzi also cold (28 deg).
We had a so-called VIP room - quite large, but absolutely empty, just a bed, an armchair and a TV. Hard beds.
Food was more or less good, but in meager quantities, and the buffet table... well, at 20:00 it was empty and devoid of any food...
very friendly staff though..
all i can say is - Never Ever Again!

  • Stayed December 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank BorisIB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rishon Lezion, Israel
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 9 October 2010

At first time in my life as tourist I was asked to pay in advance for my stay in this hotel
I don’t know any other hotel with such a peculiar demand.
The behavior of the stuff was brutal and unpleasant
We paid in advance for 3 nights stay, but because there was nothing to do or see in that town, we asked the hotel to shorten our stay with them for 2 nights, and they refused to give back the money that was paid in advance.
After long discussion with hotel manager, the only thing that he offered was one use the hotel spa, or any other entertainment, but no money back.
I made a poor mistake to choose this hotel, and defiantly will never place my foot in there again.

  • Stayed September 2010
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank jbehar3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Zdravets

Property: Hotel Zdravets
Address: Nikolay Gyaurov Square, Velingrad 4600, Bulgaria
Region: Bulgaria > Pazardzhik Province > Velingrad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 26 Hotels in Velingrad
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Zdravets 4*
Number of rooms: 90
Official Description (provided by the hotel):
Hotel Zdravets Wellness&SPA****, is located in the perfect downtown of Velingrad- the SPA capital at the Balkans, in the heart of the events, not far from the pine tree forest and nearby several central parks. It is gifting you the hospitality of the small town and the privacy, relaxation and the comfort of the modern hotel. 91 Rooms situated at 4 floors and equipped with modern facilities, mineral pools- indoor, outdoor and kids` pool, Jacuzzi, sauna, steam bath, Turkish bath, cafe- garden, restaurant with two halls and terrace with view to the town center, conference halls, comfortable location and modern SPA center, Hotel Zdravets Wellness&SPA**** Velingrad is the perfect choice for SPA vacation, business and pleasant emotions. ... more   less 
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