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“Good hotel, location meh, value excellent”
4 of 5 bubbles Review of Promotel

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Promotel
Ranked #1 of 2 Hotels in Carros
Manchester, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good hotel, location meh, value excellent”
4 of 5 bubbles Reviewed 28 June 2014

We stayed at the Promotel for the 2014 Monaco Grand Prix. Although the hotel was good value, beers fairly priced the location didn't lend itself to much.

It's the only hotel in the area and there is quite literally nothing to do outside of the hotel. You're looking at a 20 minute bus ride to Nice centre and a 45 minute bus transfer into Monte Carlo.

Would recommend for a budget stay for the Grand Prix if you don't mind the travelling.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank estin92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Promotelcarros, Community Manager at Promotel, responded to this review, 2 July 2014
Dear estin92, first i would like to thank you to select our hotel for your stay during the Monaco GP.
it is true that we need a car to visit the attractions of the french riviera.
If you don't want to take a car we can also arrange a sightseeing tour for you.
I hope you enjoyed the Beers and we look forward to seeing you during your next stay.
Best regards
Julien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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152 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bratislava, Slovakia
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 21 June 2014

Stayed at this hotel during a business trip. The hotel is nice, the rooms are OK, good wifi etc. Service is less so. For example breakfast: two of three days the scrambled eggs and sausages were completely cold, cheese missing, coffee missing, fresh oranges missing, ... at 7:30, not at the end of breakfast time. And a colleague asking for wifi password at check-in was basically told "Can't you read?" - it was written on the envelope with the key, but still, this is not the expected reaction.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank numo68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Promotelcarros, Community Manager at Promotel, responded to this review, 24 June 2014
Dear numo68, thanks for giving your opinion on the hotel.
It's very important for all of us to know the inconvenience experienced by our customers.

Concerning your experience with the breakfast i do apologize.
We had a technical problem that we have failed to resolve immediatly.

Concerning the wifi access i would like you to send me an email to give me more details about it (the day, time) as i can see that with the employe.
my email is : contact@hotel-promotel.com

Be sure if these annoyances are only exceptional. I hope you have the opportunity to realize for yourself at an upcoming professional or private stay inthe which I will see what happens at best.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toulouse, France
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 27 August 2013

I stayed at Promotel for a weekend with a couple of friends in late August. We booked a triple room on Booking.com just a few days in advance attracted by its quality/price ratio and location (we were traveling with our own car).

The hotel is provided with a big and rather safe parking and a pool; in the same building are located some commercial activities as well. The structure is in good conditions and it seems the rooms have undergone recent refurbishing, resulting pleasant and functional.
Of course the location is not suitable for "walking" tourists nor it is "romantic" at all, being located right on the side of a highway in the middle of nowhere, but it proves strategic for whoever travels with his own ride. Within walking distance there are just a McDonald's and a gas station.

Our triple room was really spacious with two single and one double (French) beds in two separate rooms. The wc was separated from the rest of the bathroom, but unfortunately no bidet was installed. We had double tv screen and air conditioning, but no mini-fridge. The hotel also offers a small selection of coffee and teas with a kettle and a welcome snack with bottled water.

The overall cleanliness of the room could be improved, but it was acceptable. We had to discard a towel, for it was badly stained. On the other side the staff's English language proficiency is totally inadequate and unacceptable in a tourist spot like Nice and its surroundings. However it is a common condition in France!

During the first night the bathroom door got somehow stuck, preventing the access to the bathroom. The staff at the reception readily put remedy to the discomfort and they gave us the key to the adjacent room to use its facilities.
For such inconvenience we were offered a discount at check out and we payed the rate of a double instead of a triple room.

It has been a good experience and I would recommend the hotel.

Room Tip: Some rooms are provided with bidet, just ask for them (questa è per gli italiani!). Triple/quadrupl...
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MachWaveRider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 July 2013

Hi all, 6 of us travelled from Geneva to Nice on our bicycles and it was the best hotel we stayed in. The hotel was in an excellent location and is well over and above its 3 Star rating. The hotel has a range of services including gym with sauna, great rooms, swimming pool, lounge area, great dinner and breakfast menus, plenty of parking and very friendly and helpful staff. Our waiter for the evening and morning was exceptional and really made the stay for us. A great place to stay.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redondo Beach, California
Level Contributor
235 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 21 July 2013

The hotel itself is very nice and had the only truly functional air conditioning I've encountered in Europe and, boy, was that needed. Breakfast is much too expensive so eat elsewhere. The old town of Carros is very pretty so do give it a visit. The location is very industrial and you will have to travel to any sights.
I needed some help to get some documents to the US. Although the lady who helped me gave the impression that I was really asking a lot of her, she did manage to get everything I needed and I wasn't charged for the service so I was happy to overlook the attitude.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UltimateWines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 1 March 2013

I was there last summer for France-Italy tour. It was a wonderful accomodation hotel along our tour. Rooms are comfortable & clean. Staff were friendly. Breakfast was great!The pool was so nice ! If I travel to France again I will return this hotel.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ayşegül K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 24 August 2012

...right next to a very busy road which is fine at night but a little disturbing when you lie by the pool. If you don't travel by car you can easily get there by bus from Nice (bus 70, station 'Stade Tennis') in about 25 min.

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MandyH3108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Promotel

Property: Promotel
Address: Zone Industrielle Carros Ilot 1 1 1ere avenue, 06510 Carros, France
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Carros
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Carros
Price Range (Based on Average Rates): £
Hotel Class:3 star — Promotel 3*
Number of rooms: 85
Official Description (provided by the hotel):
Located at the foot of the picturesques villages of the hinterland of Nice, Promotel is ideally located 10 kms from the international airport Nice-Cote d'azur.The skilled and helpfull staff will do their best to ensure the success of your stay of your conference. ... more   less 
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Also Known As:
Kyriad Nice Ouest Carros

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