We choose this hotel to accomodate us during the jazz festival in Vienne, but have been quite dissapointed.
The hotel has two buildings: an older one with some character and charm, and a newer one. We stayed in the newer one.
I would not comment much about the architecture and design of the new building which I found boring, and very mixed (the bathrooms are very rustic, while the rest of the building is quite neutral in the design of its common areas and exterior facades).
What I really disliked was that they did not come to do the cleaning for 3 days in the row (meaning to change the garbage bins, and refill the toilet papers, etc.). Of course no vacuum cleaning. And they would have kept like that if not notified! Of course, the eceptionist blamed the cleaning women, but it shows no controlling and management.
Also, on the stairs it was a bad smell that continued until I personnaly opend the window as no one from the hotel personnel did.
Finally, the street noise was quite strong,
Regarding breakfast, there was another strange habitt at this hotel: they opened at 7:00 AM and closed the breakfast at 9:30 AM, which I found really strange as this is a hotel for people who are in holiday, so they could be allowed to have a late breakfast, say until 11:00 AM (as all other hotels that we visited had late breakfast).
In one of the evenings we had dinner at their restaurant (rated with one Michelin star). We have not been impressed by the food if compared to other one star Michelin restaurants, but service was ok.
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- Also Known As:
- Domaine De Clairefontaine France