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“Mid Winter Break”

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Mitsis Rinela Beach Resort & Spa
Ranked #1 of 13 Hotels in Kokkini Hani
Reviewed 28 May 2014

This was an excellant resort to stay at. We used it as a winter break. On arrival the staff were very welcoming and friendly. There were a total of six in our party and not one of us were disapointed with the whole holiday. The complex with its pools and gardens were well kept. The accommodation was clean and tidy and the restaraunts and food were excellant. i would have no hesitation in re booking this resort in the future.

Room Tip: Ask for a room over looking the resort/sea, very tranquil.
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  • Stayed: November 2013, travelled with family
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1  Thank Dean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this reviewResponded 29 May 2014

Dear Dean B,
Many thanks for this lovely review! We are glad to know, that everybody from your company enjoyed their stay in our Hotel. We appreciate your high rank of our food&restaurants, staff and cleanliness. We really hope to see you again soon.
Warn best regards from sunny Crete.
Svetlana Galimulina
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814 - 820 of 3,821 reviews

Reviewed 28 May 2014

We have just returned from 10 days at this amazing hotel for my birthday, the hotel itself is wonderfully clean and has everything you could ask for including amazing food and a very extensive range of drinks, but what really makes this hotel is the staff that are helpful, efficient and friendly. The waitresses are brilliant Tzina was lovely, incredibly helpful and funny, Christos was an exemplary barman not only remembering our drinks but that I always had ice in my wine and my other half always only liked 1 ice cube in his drink. If you have any issues or questions about anything just find Svetlana she is bilingual and a fountain of knowledge for whatever you need (and she shares my birthday). The 2 people that absolutely made our holiday were George (at the small pool bar) and his little helper Andrae, I have never known 2 people work so hard but never taking the smiles from their faces.
We will not only be returning to this wonderful hotel but also be recommending it to friends and family.
Thank you all for making our holiday such a wonderful experience and hopefully we will be seeing them all again soon.

  • Stayed: May 2014, travelled as a couple
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1  Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this reviewResponded 29 May 2014

Dear Karen P, kalimera!
Thank you very much for this lovely review! We are so glad to know, that you spend nice time with us and, of course, I will forward all your regards. Thank you once again for all warm words, we hope to see you soon again!
Warm regard from sunny and summer Crete!
Svetlana Galimulina
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Reviewed 27 May 2014

Had a great time. Very good food. Nice beach. Nice pool. Only sometimes the kids can be nausy. Nice hotel for family with kids,. Great service for renting a car at the hotel lobby. Loved the chinese restaurant.

  • Stayed: April 2014, travelled as a couple
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1  Thank Kevin_Sophie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this reviewResponded 28 May 2014

Dear Kevin_Sophie,
Many many thanks for your lovely review! We are really glad to know, that you enjoyed your stay in our Hotel and hope, you would recommend us to your friends!
Best kind regards,
Svetlana Galimulina
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Reviewed 27 May 2014

We stayed at the Rinela Beach resort for a week's long all inclusive holiday at the end of May 2014. We were a large group of 14 with a 9 year old and two 18 month year old twins. My parents had been to the resort in 2013 and were so impressed that we rebooked for my Step dads 50th birthday.

Nothing was too much trouble for the staff at the resort-welcoming and very friendly they looked after our every need and made an effort to engage with every member of the family. There was always plenty of things to do during the day with games and activities planned. The two pools and beaches were great, very clean and the unlimited ice creams, toasties and drinks were appreciated.

The rooms were spacious and clean and we had lovely views over the sea and were right next to each other which was very handy. The choice of food was great-very fresh, traditional and so much choice that everybody found something they liked. It was a also a high turnover so it didn't seem like things were sat for ages. We also booked into the Taverna and Chinese restaurant which we preferred over the normal restaurant. We ate at the Taverna close to the Beach most days and the staff couldn't have done more to help us. Nikos the manager was super friendly and always welcomed us even when we had screaming babies in tow.

We had such a relaxing week and enjoyed everything about the resort. We would def recommend this resort to any group with families as they were so nice to our family!

On other reviews people have commented on loud planes however I really didn't think this was an issue- maybe 5-8 planes fly over daily so not a big issue at all.
Can't wait to go back!

Room Tip: I would recommend the rooms 633-639 as they overlook the sea, are close to the beach and taverna and...
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  • Stayed: May 2014, travelled with family
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3  Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this reviewResponded 28 May 2014

Dear Laura A,
Thank you very much for lovely comments! We are glad to know, that your big company enjoyed your holidays with us and we are looking forward to welcome you soon again! I will forward your regards to Nikos and his team.
Best kind regards,
Svetlana Galimulina
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Reviewed 26 May 2014

First the positives...
Really nice hotel room, very comfortable with a balcony overlooking the grounds and the beach. Always nice to have a fridge although the contents weren't what I would describe as a minibar! In all honesty I would have preferred to have the means to make coffee.

On the whole the staff were pleasant although at times they were more interested in chatting to each other which was a shame. I must mention Nikos and his team in the taverna who were brilliant! So friendly and completely focussed on the guests, thank you to all of them.

The restaurant was buffet style and unfortunately felt rather like a canteen, constantly busy and very noisy. The food choices were repetitive and usually only lukewarm, thank goodness for the salads. The bookable areas, the taverna and the Chinese restaurant were much better so well worth a visit. The service and the quality of the food was so much better.

Overall the combination of constant aircraft noise (I was amazed that wasn't mentioned more in other reviews) and a very enthusiastic animation team made for a very noisy week! I'm not saying that is a bad thing if it is what you enjoy, I don't!

Room Tip: Rooms away from the main hotel will be quieter
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  • Stayed: May 2014, travelled as a couple
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3  Thank Anita A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this reviewResponded 31 May 2014

Dear Anita A,
Thank you for the review!
We wish you all the best!
Svetlana Galimulina
Guest Realtion

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Reviewed 26 May 2014

went there for a week last summer with my best friend and it was superb!And now booked there again our holidays for 2014..Guys,we are coming J!!!!! Everything was great from the pool and beach to the lobby etc. food quality fantastic and best thing friendly attentive staff across the whole hotel.

  • Stayed: July 2013, travelled with friends
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2  Thank mixalis s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this reviewResponded 27 May 2014

Dear mixalis s,
Thank you for writing this nice review and for choosing us again for your holidays! We are looking forward to meet you soon!
Best warm regards from summer Crete!
Svetlana Galimulina
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Reviewed 26 May 2014

My brother stayed here with his partner last year for a week, so i knew it must be extremely good for him to plan to go back for his 50th birthday this year. We some 14 family member have just returned (24/5/2014) So here it is folks we all had a fantastic week checking in was easy we all got the rooms next to each other 634/635/636 etc all were lovely and clean with a great view over the grass looking out to sea towards the distant islands, rooms had plenty of hot water/ cleaned daily/had working air con etc(rooms were great) dinning we had a large table all together for meals we had small children 18 months old twins high chairs were no problem the food choice was brilliant and the staff wonderful they work extremely hard and long hours and nothing is too much trouble and always with a smile the whole place runs like a swiss watch we booked the Taverna by the beach for the birthday bash with a birthday cake balloons/banners etc the staff again were amazing and we had a lot of fun the first time i had seen my brother choked for words!!
To the staff i would like to say thank you so much for making this a special week we know how hard you work, to the chefs, waitresses (maria ) top bar thank you!!!! To Mr Nikos & Taverna staff thank you.
They All bent over backwards so much so we plan to return again next year with even more family its a real gem of a place with enough things going on for everyone inc shops outside in town
Enjoy

Room Tip: rooms to the left of the pool have a great view they look straight out to sea!
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  • Stayed: May 2014, travelled with family
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3  Thank robert h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liarosHeraklion, Guest Relations Manager at Mitsis Rinela Beach Resort & Spa, responded to this reviewResponded 27 May 2014

Dear robert h,
Thank you so much for your lovely review! We are glad to know, that you liked our hotel, rooms, food and restaurants and we appreciate very much your good words about our personnel! We hope to welcome you soon again!
Warm best wishes from sunny Crete!
Svetlana Galimulina
Guest Relation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mitsis Rinela Beach Resort & Spa

Address: Kokkini Hani, Crete 715 00, Greece
Phone Number:
Region: Greece > Crete > Heraklion Prefecture > Kokkini Hani
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Kokkini Hani
#1 Luxury Hotel in Kokkini Hani
Price Range: £78 - £319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Rinela Beach Resort & Spa 5*
Number of rooms: 441
Official Description (provided by the hotel):
All-inclusive RINELA BEACH RESORT & SPA in the area of Kokkini Hani, east of Heraklion, is a five-star family resort on the finest beach of northern Crete. The hotel features 441 rooms, carefully designed to provide all the comforts of a five-star holiday resort. RINELA BEACH RESORT & SPA is a water paradise, since in its facilities guests can enjoy windsurfing, water ski, canoe or diving, aquarobics with the guidance of trained personnel, water slide games in the pool and on the beach! For those who wish to combine business with pleasure, the closed theater can also be used as a conference room for 400 people, while a smaller hall can host conferences and events for up to 100 people. Special entertainment programs for guests of all ages, numerous family activities, a luxurious Spa and a series of gastronomical proposals complete the picture of the ideal resort. ... more   less 
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Also Known As:
Mitsis Hotel Kokkini Hani
Mitsis Resort Rinela Beach
Mitsis Rinela Beach Crete
Mitsis Rinela Beach Resort & Spa Crete/Kokkini Hani

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