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“Perfect for couples (and families!)”

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Ideal Hotel Apartments
Certificate of Excellence
Edinburgh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Perfect for couples (and families!)”
Reviewed 19 June 2013

My wife and I have just returned from a wonderful two weeks in the Ideal and Kokini Hani (our second visit to the Ideal because the first one was so enjoyable).

I can only say that I’m absolutely astonished at the previous negative review. I assume that we were there at the same time as AF – actually, almost certain because there was only one couple with children (presumably because the children in UK and Crete are still at school and wouldn’t be holidaying unless they were kept off so that their parents could have a holiday at a convenient time). I found that there were few (if any) Russians/East Europeans staying. Mostly UK, Dutch and German – all very happy and friendly (if you made the effort to communicate). I particularly remember one of the other guests teaching a young girl (child) how to dive in the pool (not quite complaining about splashes!).

I had no problem getting a kettle for the room – I asked if we could have one! No problem!

The reviewer, AF, is right to point out the growing number of Russians visiting Crete – this is particularly noticeable in Hersonissos – but not the responsibility of the Ideal.

The Ideal is a family run business and the staff (family members) are very warm friendly people who will sit with you and chat – if that’s what you wish (or leave you in peace if you prefer not to talk).

The barman – one of the sons – is called Pandelis (not Panda) and is very likeable young man. I think we sometimes forget that the staff in the Greek tourist business have to communicate with many different nationalities and are not necessarily fluent in a number of languages. If you want a good and humorous chat in English, George (another of the sons) is the man to meet!

Kokini Hani is a quiet little town - not dead, just resting peacefully. That’s why we chose to go there. When we first visited Crete over 25 years ago, we enjoyed the relaxed simplicity of the villages. However, it’s getting harder and harder to find resorts that haven’t gone brash! Kokini is quite a find.

With only a little effort you can find a range of charming tavernas – you may miss them because they won’t have somebody standing outside trying to entice you in or adverts for “Full English” all over the front! We managed to eat (actual Greek food – not pizza) in six different tavernas in Kokini.

The Ideal is a very good choice if you are looking for a family run place to stay; excellent choice of Greek food, clean, friendly and very child friendly – we were there during the school holidays last year (plenty of children) and we’re looking forward to the same again next year.

I hope that my review illustrates how the same place at the same time can be perceived so differently by different people.

Thank you Ideal – five stars!

Room Tip: Ground if you don't like it too hot.
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  • Stayed June 2013, travelled with family
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7 Thank 5left
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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147 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Nottingham
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 June 2013

This is my first review on Trip Advisor. As an experienced Greek sunseeker of two dozen holidays both as part of a couple and with family, I felt I should give a very honest review as my family was very disappointed with the holiday. I booked this because I had never read such consistent and praiseworthy reviews before but my expectations were not at all lived up to. Dont get me wrong, this accomodation is OK, not sensational, but OK and I would not want to criticise unnecessarily. But it is nothing like as good as the reviews suggest and if you have kids, please think long and hard. It might be worth spending a bit more and going somewhere better.

There is no big effort from any of the family or staff to make you feel welcome. Just the usual kalimera. A young guy at the bar called Panda, whilst pleasant enough when he did speak, had absolutely no personality whatsoever and the bar was the most morbid I have ever had the misfortune to pull a stool up to. In fact I stopped bothering after about two days. There was no effort at all to make the kids feel special, no fuss or attention.

You will need your own kettle, toaster and tea towels (we knew this before we went as Thomson clearly state these are not in the rooms). Unfortunately Thomson also state there are karaoke and BBQ nights (not true, these have stopped due to lack of interest and lack of kids). Also, the maid service is every other day, not daily, and I had to empty our lidless swing bin regularly for the obvious reasons (smells, flies, ants etc).

Ideal is very biased towards the Russians / East Europeans, who spent every day by the pool bar with the staff who were also from their 'neck of the woods'. All the UK folk kept themselves to themselves and we all said we felt like outsiders. On one occasion when my daughter dared to jump in the pool, a tiny splash (and I mean tiny) caused one of them to complain about getting wet. I gave him a lecture on how to enjoy a holiday with your loved ones and suggested that if all he was going to do for two weeks was get drunk at the pool bar or sit in the shade on his sunbed (he never went in the pool once) then maybe he should retire to his dry balcony. You dont need this type of turkey ruining your precious moments but this was symptomatic of the place, and I think I was ready for his total lack of tolerance as for days him and his wife (who never spoke once) had done nothing but glare at us. Clearly did not like kids around the place.

Kokkini Hani is dead. there is nothing for the kids, not a Greek night in sight. Outside of the Ideal restaurant (great pizzas but everything else average) there is barely anywhere else to go and the couple that are OK are quite a walk. The beach is again average and the sea generally very choppy. There is one 'shack' that served only burgers (and they were not good). At night there are about three bars all frequented by locals mainly, again not one nice bar for the family. There is one other hotel in the resort which explains the lack of anything to do i.e. there is hardly anyone for them to have to cater for.

I cant help thinking that most of the reviewers have not been as far and wide as I have. Rhodes for example is packed with amazing beaches and full of stuff for kids, likewise other islands and indeed many parts of Crete, but not here.

If you are a UK couple, and want to relax in a quiet area and are not put off by eating pizza or chicken kebabs every night, this might be a good cheap break. But many older couples that were there same time as us were not happy about the lack of restaurants and the overrated beach, and unfortunately some with mobility difficulties found themselves isolated and surrounded by other guests who spent most of their time glaring at you if you appeared to be having fun. There were hardly any kids in the whole resort which was very disappointing for my children as they love to make friends on their holidays. Also much more burden on the parents to keep them entertained constantly too, combined with the lack of anywhere to take them other than the water park, which although very good for a day out is very expensive.

I have read the odd negative review in a sea of complimentary ones myself many times and thought that maybe the reviewer is just a habitual moaner but I assure you this is 100% the way it is here. The place is not hell and you will get by, but when I get away for 2 weeks I expect a lot more, in partuclar from people who are my hosts.

Room Tip: High floor as ground floor rooms are very dark and actually half of it is below ground level. They l...
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  • Stayed May 2013, travelled with family
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Helpful?
1 Thank A F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, England, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 May 2013

We stayed here in early May and it was very friendly, clean and quiet. Our girls (8 and 6) particularly liked the cats, pool, geckos and lemon trees. We liked the fact it was close to all amenities (beach, shops, bus), there was food for fussy kids including a wood fired pizza oven and that everyone who worked there was very friendly and helpful. Thank you for making our trip so pleasurable.

  • Stayed May 2013, travelled with family
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Helpful?
2 Thank Abi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 May 2013

We have stayed at the ideal for the past 3 years & love it. It's a family owned & run place and they can't do enough to help you. The rooms are very clean but basically equipped but as we always eat in the ideal taverna it isn't a problem. The food is fab, all freshly cooked using mostly home grown produce, picked by Maria (mum) each day. Panos the eldest son has now qualified as a chef to add to mum & Maria ( cook ) in the kitchen, most morning's there is freshly baked home made bread - which is delicious. We love traditional greek food & if your favourite isn't on the menu they will make it for you for the following day, if you ask. Locals are very friendly, beach only few minutes away. 80% of the guests are returning year after year, that tells you something.

  • Stayed May 2013, travelled with friends
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Helpful?
1 Thank jaz4031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 May 2013

Apartments were spotless but basically equiped. The apartment above reception was extremely noisy even when the bar was closed. We seemed to have very noist neighbors! Great location within strolling distance to lovely sandy beach. Sunbeds reasonably priced at 5 euros for 2 with umbrella.Kokkini has some lovely shops and excellent supermarkets and we found no change in prices from holidays last year. We loved Kokkini but it has suffered from the All Inclusive market. We struggled to find places to eat - Ideal cafe was basic but we found a fabulous waterfont restaurant called Aroma Meze with excellent food and extremely pleasant staff, we ate there at lunchtime and in the evening. Another find was Spyridon Patisserie opposite Ideal where there is a huge choice of fabulous cakes and ice cream and excellent coffee.

Room Tip: Avoid the main building!
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  • Stayed May 2013, travelled with friends
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1 Thank Jenny450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 18 May 2013

stayed here last year ago we are going back in sept rooms very good in all ways family who run the apartments can not do enough for you food is very good outside bar is run by a dutch couple they are two of the nicest people they try to make you feel relaxed and enjoy your stay keep the retsina cold and stock up

  • Stayed June 2012, travelled with friends
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Helpful?
1 Thank stvclark47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south lakes
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 January 2013

we stayed at the ideal for 2 weeks in september 2012 this was our 2nd visit after doing 2 weeks here in sept 2011, 2011 was good but 2012 was even better, the standards have got even higher in the ideal
,kokkini hani is suffering badly with the rise in popularity of all inclusive holidays this is evident with the decline of a lot of tavernas in the area plus the recession in most countries
this is all contributing to falling numbers of visitors and tavernas / mini markets vanishing it wasnt just kokkini hani we have observed this at a lot of places on crete , anyway there were still plenty of places to eat around kokkini altho we did eat mainly at the ideal that says a lot as i normally like to eat at a different place each evening , the food at the ideal is spot on , good portions very tasty and always served with a smile. there is a fabulous take away near freddies bar towards the centre of the village i passed it so many times and always busy with greeks , we eventually tried it and no wonder it was busy :-)
George , panos , pandelis and maria and costa are always about to help you should you need anything,
they have added a new wood pizza oven between 2011 and 2012 this serves up some of the largest pizzas you could ever want,
we hired a car from anna cars about 2 mins walk towards the centre of kokkini, we reserved it 2 months before we stayed
, no credit card wanted to reserve and the email confirmation said please pay cash , you are absolved from everything without ANY hidden extra charges , 2nd driver free unlimited kms etc , great price and a virtually new car delivered and collected form the ideal i never follow the sheep and just because there is a car hire next door doesnt make it the best .check out Anna Cars.
a couple of tips the cretan police are now putting effort in catching speeders both greek and tourists we know they need the money
for the first time we saw the police actively working checking vehicles on the e75 and other places this was our 8th time on crete and we have never seen this before , there are speed cameras now too, i asked george and a few other local greeks about them but the greeks just shake their heads and laugh, most of them have either been turned , burned or damaged there is one in malia on a 30kmh stretch !!! , we just took care near them even tho most peole we talked to said they dont work (took our own tom tom)
i can highly recommend a visit to matala and lerepetra they are both well worth the drive to visit also elounda and plaka
, the weather was very good but a few electrical storms caused power cuts on at least 2 nights but life went on no problem , you could see huge flashes then a whole area would black out as a pylon / cable went down ,
the only things to really be aware of are the air con is extra and not cheap
and like you will have probably read on the other reviews the charge to keep the room on for half a day 40 euros is excessive
, there is a wet room below reception where you can get changed if your flight is in the evening but its often very wet and with no locks on the door its not good without someone standing guard
we have found the best way round this is to make sure you make friends with other guests who are going to be there longer than you and then you can use their room to shower and get changed before you fly :-) to sum up if you want lively night life look elsewhere if like us you want good food ,good well equipped rooms and a relaxing holiday try the ideal we have re booked for 2013 ......3rd time

Room Tip: anything on the 2nd floor is probably the best choice
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  • Stayed September 2012, travelled as a couple
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Helpful?
4 Thank kryten1021688302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ideal Hotel Apartments

Property: Ideal Hotel Apartments
Address: Main Road, Kokkini Hani, Crete 715 00, Greece
Region: Greece > Crete > Heraklion Prefecture > Kokkini Hani
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 12 Speciality Lodging in Kokkini Hani
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ideal Hotel Apartments 2*
Number of rooms: 30
Official Description (provided by the hotel):
Ideal hotel apartments offers a range of 25 tastefully decorated self-catering accommodation from family rooms to apartments.All apartments have two bedrooms, kitchen, lounge ,bathroom, WC, air conditioning and balcony over looking the pool or gardens and are equipped to a high standard with all necessary appliances. Cleaned daily and fresh bedding and towels provided. ... more   less 
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Also Known As:
Ideal Apartments Hotel Kokkini Hani
Ideal Hotel Apartments Crete/Kokkini Hani

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