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Knossos Beach Bungalows & Suite
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Reviews (982)
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All reviewsswell restaurantbeach baroutdoor showersea viewlanding pathday bedclose to the airportprivate beachbeach bedsall inclusive packageour honeymoonheraklion airportlarge terracefresh orange juicewalk in showerrented a caran upgrade
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225 - 230 of 982 reviews
Reviewed 10 September 2012

The whole family had an excellent one week stay ay this hotel - two boys of 4 and 6 years and us two grownups. We enjoyed the lovely beach, the swimmingpool, the delicate room, the lovely private shower outdoors and the nice food. We couldn`t have had better service and the staff did everything to please us. We would really like to go there again:)

  • Stayed: August 2012, travelled with family
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1  Thank Harald J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2012

Lovely location - on the beach - and friendly and helpfull staff! The room was ok, but the bathroom was too small. Very much good food. They have the most dedicated and the most friendly Animation Team that I've ever known! They do everything possible to feel great both children and adults. Our vacation was perfect because of them. Our daughter did not want to go back home, but to stay with them (she was crying and hoping to lose the airplan). Every morning she was waiting for the Mini Club activities, then the dance in the water, the Mini Disco and Karaoke in the evening and when she was not with them, she was looking for them all the time. In their company, we felt as between old friends. And so it was the Animation Team with everyone. Thank you, guys, for an excellent vacation!

  • Stayed: August 2012, travelled with family
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Thank Otilia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2012

The hotel was in a very bad condition. Walls, beds, bathroom need renovation. We saw two cockroaches in the bathroom. The food in the Swell was marvelous. The only thing that we enjoyed in the hotel. It's not a 4-star hotel but only 2-star hotel.

  • Stayed: August 2012, travelled with friends
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1  Thank Sofia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KNBCH, Guest Relations Manager at Knossos Beach Bungalows & Suite, responded to this reviewResponded 16 September 2012

Dear Mrs Sofia K,

We thank you very much for coming to Knossos Beach and for posting your comment. We are glad that you enjoyed so much the meal in our Swell Restaurant. On the other hand we deeply regret that our hotel’s standard room didn’t match your expectation. Despite we don’t think that your description gives the real picture of our rooms, we still keep it in a high consideration in order to improve and better plan the next renovation works.

Respectfully yours,

Franco Ferrari
Guest Relations Manager
Knossos Beach Bungalows & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2012

Lovely hotel and resort! Friendly and helpful staff. Clean and safe rooms. Good food. Franco, our Guest Relations host, was exceptional and provided us with superlative attention and personalized service. Our stay was at the end of the tourist season. So because the hotel wasn't too busy, Franco offered to be our private tour guide for the day! He took us in his own car where we wanted to go (the Cave of Zeus) and showed us through the mountains and to many quaint little villages around central Crete that we would never have discovered had we been on our own. Franco provided local historical facts and cultural commentary that enriched our tour very much. We would stay at Knossos Beach Bungalows & Suites again and would definitely look for Franco!

Stayed: April 2012, travelled as a couple
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2012

We have spent a week at the village this summer and we didn't enjoy it as we expected: we were in a Group of 3 families with child 5 to 9 years old.
The village was probably a well known and mantained structure in the past years; Now instead we have found many disfunctions.
The bungalows are poorely furnished, bathrooms are old and showers not well mantained
The swimming pools are not clean and pool showers didn't work fine
The Beach was not been cleaned at night so it was full of algues and the recreative stuffs (pedalo, canoes, volley ecc) were not disposable for the clients un less from 10 to 12 and 15 to 17
We (children included) hated the food that was very unsutisfactory for quality and kind
The village moreover is settled in a part of crete that is very poor and not nice.

  • Stayed: August 2012
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1  Thank lorella c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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