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“Very good Hotel!”

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Cactus Royal Resort
Ranked #10 of 52 Hotels in Stalis
Certificate of Excellence
Reviewed 13 August 2012

One of the best hotels were we spent summer holiday! Excellent services, excellent staff, very good food - I guess compliant to"A'la carte restaurant". Especially Stelios in traditional cafeteria "Kafeino" and Yiannis on pool bar "Eros" are nice men. My wife wanted to swap the room, because our room was on ground floor and management changed our room immediately - we got the suite room on second floor. I can complain only one thing and this is not something what is directly related to hotel services itself - be careful if you will rent a car by car rental agent, which has desk in entrance hall. She promised us 100% insurance of a car, but when we signed the contract, she told us, that our "100%" insurance has 1.300€ complicity including and if we want to have really 100% insurance we must pay additional cost...
Michaela&Jiri Czech Republic

  • Stayed: August 2012, travelled as a couple
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1  Thank dzupka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soe S, Leiter Gästebetreuung at Cactus Royal Resort, responded to this reviewResponded 17 August 2012

Kalimera!

Many thanks for the very positive rating of our hotel.

We are delighted that you have spent your holiday with us and that we were able to inspire you from our hotel.

We hope that you will visit us again soon.

Best greetings,

Your hotel management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (243)
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48 - 54 of 243 reviews

Reviewed 25 July 2012

I've just returned from this hotel. The hotel was excellent, very beautiful. The food was wonderful there, a very big choice, a lot of greek specialities. The room was very clean and big with a huge balcony.
The beach was also OK but not very big. The hotel doesn;t have its own beach and we had to pay for it 6 eur per day, I think that five star hotel should have there own place...
This hotel is not really for a family with a small child.

  • Stayed: July 2012, travelled with family
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1  Thank Yuliyetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soe S, Leiter Gästebetreuung at Cactus Royal Resort, responded to this reviewResponded 17 August 2012

Kalimera!

Many thanks for the very positive and detailed rating of our hotel.

We are delighted that you have spent your holiday with us and that we were able to inspire you from our hotel.

We hope that you will visit us again soon.

Best greetings,

Your hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2012

This relatively small hotel complex is widely known in the local area as one of the best, and quite rightly. New and well equiped so everything was in good condition and quality.

Staff here were generally very friendly and cheerful. We particularly loved the fantastic staff at the pool bar, who worked tirelessly, but would always take some time to talk and joke with you; Christos, Eva and Chrisolou. All staff could speak English (to varying degrees) but seemed appreciative or impressed if you tried some holiday Greek pleasantries!

Food was excellent, with plenty of choice at all times and of superb quality. There was a strict dress code for dinner, which was great as it gave a slightly more sophisticated atmosphere, and it was fun to "dress up" a little.

Pools were great, although the pool areas would get quite crowded. Our biggest gripe with this place was that you could rarely find a spare sunbed by the overcrowded main pool, so often had to wheel a "spare one" to the outskirts.

We were one of only two English couples here at the time, which was fine by us as it gave a really international feeling. Most guests were German, Dutch, Russian or French. All of whom seemed well behaved and a little more reserved and polite compared to some of the other hotels we have stayed in.

Things to definately try at the hotel;

The "traditional" Greek coffee shop (Kafenion) run by the industrious Stelios, who remembered you and loved you to try something different.

The "quiet" pool, small, but lovely for a little cool dip.

The lawned-gardens, tucked away in a corner by the pool bar, you can easily miss this green oasis, which is perfect for a quiet, siesta or read on a sunbed.

The rooftop restaurant; we had two free visits here during our fortnight and the food and service was a nice change from the buffet.

The Gym; well equipped and large enough to never get too crowded!

The beach is virtually over the road from the hotel, where you have lovely sandy, but have to pay a little for sunbed/parasol, you can use the beach for free in a lot of places if you buy a drink/snack, but we found it was best to pay a little right in front of the hotel.

You must try Co-Cos bar which is further up the road (Hersonnisos direction), a nice 15 minute stroll past some lovely shops and bars. Meet the best barman in Stalis; Dejan. And chat with the wonderfully amusing and opinionated owner Costas or make a fuss of his lovely, teddy-bear dog; Max. You can sit on the lovely beach out the back of this bar, use showers etc. This is also a great place for watching sports tv and gets lively in the evenings as it has a disco area out the back, leading onto the beach!

  • Stayed: May 2012, travelled as a couple
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6  Thank Pablo_Sulty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soe S, Manager at Cactus Royal Resort, responded to this reviewResponded 12 June 2012

Dear Pablo,

Many thanks for the very positive and detailed rating of our hotel.

We are delighted that you have spent your holiday with us and that we were able to inspire you from our hotel.

We hope that you will visit us again soon.

Best greetings,

Your hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2012

One of the best Hotels we've ever had the good fortune to stay at. The most friendly, helpful staff you could ever wish for. Spotlessly clean well maintained surroundings. A Choice of food to satisfy the most discerning diner.

Could not fault anything.

  • Stayed: May 2012, travelled as a couple
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2  Thank 2,469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soe S, Manager at Cactus Royal Resort, responded to this reviewResponded 12 June 2012

Kalimera!

Many thanks for the very positive and detailed rating of our hotel.

We are delighted that you have spent your holiday with us and that we were able to inspire you from our hotel.

We hope that you will visit us again soon.

Best greetings

Your hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2011

We were two couples staying there for 1 week holidays. I was surprised about the high quality of everything. The rooms and the other facilities were in a perfect shape. It had a luxury feel. The food was excellent. The staff was very friendly and helpful. If you are looking for a high quality hotel in Stalis, pick this hotel and you won’t regret.
On the other hand, people looking for a full service resort should know that:
a) The pool is very nice but not so big.
b) The beach may be over-crowded during a top season. You will always get a sun-bed but everything will be very compressed.
c) The hotel doesn't have it's own animation team.

  • Stayed: July 2011, travelled as a couple
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1  Thank RaimondsD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2010

The hotel was nice and clean, room had a double and a single bed, which was quite convenient. However, in our room aircon was located just above the bed, so we couldn't leave it overnight. Food was good, shame they didn't do packed lunches though. We opted for an all inclusive holiday, but went on a lot of day trips (Santorini and Samaria Gorge are well worth visiting), so ended up catering for ourselves half of the time.
Location was great, just across the road from a lovely sandy beach, on the main street and within walking distance from Malia. Loved it.

  • Stayed: July 2007, travelled as a couple
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Thank anlaby28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2006

Friendly, relaxed atmosphere, well maintained family owned and run hotel. Only 50 m to a beautiful, sandy beach. Nice, big and clean rooms with A/C and balconies. Excellent food in rich buffet.
The friendliest staff in the restaurant and bar we have ever met. The owners are constantly present and are very friendly and hospitable.
Situated in the quieter part of the resort village of Stalis, Sunny Beach Hotel is a very convenient place to explore the traditional nearby cretan villages of Mohos, Krassi,Kera and eastern Crete.
We love the island of Crete and Hotel Sunny Beach is a home away from home. We have made good friends with all the people there and we will definitely be back next year.

  • Stayed: June 2006
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9  Thank cretanexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cactus Royal Resort

Address: Stalis, Crete 70007, Greece
Region: Greece > Crete > Heraklion Prefecture > Stalis
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Stalis
#4 On the Beach Hotel in Stalis
#4 Spa Hotel in Stalis
Price Range: £80 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cactus Royal Resort 5*
Number of rooms: 177
Official Description (provided by the hotel):
The comfortably and elegantly designed Cactus Royal Hotel has 177 rooms distributed in several buildings and is located in one of the most beautiful fine sandy beaches of Stalis, centrally located between Agios Nikolaos and the capital city of Heraklion and 35 km from the international airport. The village of Stalis offers a wide range of bars, taverns and many shopping and entertainment venues. ... more   less 
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Also Known As:
Cactus Royal Resort Stalis, Crete

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