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“Fantastic hotel”

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Cactus Royal Resort
Ranked #10 of 52 Hotels in Stalis
Certificate of Excellence
Kosice, Slovakia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Fantastic hotel”
Reviewed 7 September 2012

Very nice, elegant hotel which offers relaxing holiday. Room is beautiful, clean with huge balcony. Excelent food with plenty of choice, every other day the traditional greek cuisine mixed with international cuisine (italian, spanish, japanise). Friendly, very nice stuff at the bars.
When it comes to evening entertainment, in 11 days I experienced Cretan evening, dance show, live piano and guitar music.
I recommend this hotel for couples.

  • Stayed August 2012, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
Thank Petra083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soe S, Leiter Gästebetreuung at Cactus Royal Resort, responded to this review, 10 September 2012
Kalimera!

Many thanks for the review of our hotel.

We are very happy that you spend your vacation with us. We are also pleased that we were able to inspire you from all areas of our hotel.

We sincerely hope that you will visit us again soon.

Best regards

Your Hotelmanagement
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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211 reviews from our community

Traveller rating
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    20
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Any
English first
Basel, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2012

I spent one week in Cactus Royal Spa & Resort Hotel and it was one of the best holidays week I have had.
The hotel is new, therefore very clean and fresh. The ambience is excellent. During my stay I have never had a feeling that it is too busy or that it is loud there (even though I spent my days at the main swimming pool). For those who prefer sandy beach and the sea it will take just couple of minutes to cross the road to get to the beach. The food in the main restaurant is very delicious and variety is excellent (every day for dinner cuisine from different countries were presented). There are 3 bars in the hotel – pool bar, small Greek style café and main bar (with very delicious cocktails).
There is also a Spa & Fitness centre in the hotel. Gym is small but modern with all major machines. The Spa offers various massages (relaxing massage is really great) and aesthetician procedures.
The stuff is very friendly and speak English and German, and some people on reception also Russian.
This hotel is a great place for couples, families and singles. You should know that there is no animation there (once a week there is evening Greek dancing show), therefore it is a great place to relax. However, if you feel like participating in some animation activities you could easily go to the “sister” hotel Cactus Beach.

  • Stayed August 2012, travelled solo
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Helpful?
3 Thank IrenaCH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soe S, Leiter Gästebetreuung at Cactus Royal Resort, responded to this review, 4 September 2012
Kalimera!

Thank you for the very positive review of our hotel.

We are very happy that you spent your holiday with us. We are also happy that we were able to inspire you from our hotel.

We sincerely hope that you will visit us again soon.

Best regards from Crete!

Your Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pilsen, Czech Republic
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 August 2012

One of the best hotels were we spent summer holiday! Excellent services, excellent staff, very good food - I guess compliant to"A'la carte restaurant". Especially Stelios in traditional cafeteria "Kafeino" and Yiannis on pool bar "Eros" are nice men. My wife wanted to swap the room, because our room was on ground floor and management changed our room immediately - we got the suite room on second floor. I can complain only one thing and this is not something what is directly related to hotel services itself - be careful if you will rent a car by car rental agent, which has desk in entrance hall. She promised us 100% insurance of a car, but when we signed the contract, she told us, that our "100%" insurance has 1.300€ complicity including and if we want to have really 100% insurance we must pay additional cost...
Michaela&Jiri Czech Republic

  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
1 Thank dzupka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soe S, Leiter Gästebetreuung at Cactus Royal Resort, responded to this review, 17 August 2012
Kalimera!

Many thanks for the very positive rating of our hotel.

We are delighted that you have spent your holiday with us and that we were able to inspire you from our hotel.

We hope that you will visit us again soon.

Best greetings,

Your hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poland
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 25 July 2012

I've just returned from this hotel. The hotel was excellent, very beautiful. The food was wonderful there, a very big choice, a lot of greek specialities. The room was very clean and big with a huge balcony.
The beach was also OK but not very big. The hotel doesn;t have its own beach and we had to pay for it 6 eur per day, I think that five star hotel should have there own place...
This hotel is not really for a family with a small child.

  • Stayed July 2012, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Yuliyetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soe S, Leiter Gästebetreuung at Cactus Royal Resort, responded to this review, 17 August 2012
Kalimera!

Many thanks for the very positive and detailed rating of our hotel.

We are delighted that you have spent your holiday with us and that we were able to inspire you from our hotel.

We hope that you will visit us again soon.

Best greetings,

Your hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, UK
Level Contributor
183 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed 9 June 2012

This relatively small hotel complex is widely known in the local area as one of the best, and quite rightly. New and well equiped so everything was in good condition and quality.

Staff here were generally very friendly and cheerful. We particularly loved the fantastic staff at the pool bar, who worked tirelessly, but would always take some time to talk and joke with you; Christos, Eva and Chrisolou. All staff could speak English (to varying degrees) but seemed appreciative or impressed if you tried some holiday Greek pleasantries!

Food was excellent, with plenty of choice at all times and of superb quality. There was a strict dress code for dinner, which was great as it gave a slightly more sophisticated atmosphere, and it was fun to "dress up" a little.

Pools were great, although the pool areas would get quite crowded. Our biggest gripe with this place was that you could rarely find a spare sunbed by the overcrowded main pool, so often had to wheel a "spare one" to the outskirts.

We were one of only two English couples here at the time, which was fine by us as it gave a really international feeling. Most guests were German, Dutch, Russian or French. All of whom seemed well behaved and a little more reserved and polite compared to some of the other hotels we have stayed in.

Things to definately try at the hotel;

The "traditional" Greek coffee shop (Kafenion) run by the industrious Stelios, who remembered you and loved you to try something different.

The "quiet" pool, small, but lovely for a little cool dip.

The lawned-gardens, tucked away in a corner by the pool bar, you can easily miss this green oasis, which is perfect for a quiet, siesta or read on a sunbed.

The rooftop restaurant; we had two free visits here during our fortnight and the food and service was a nice change from the buffet.

The Gym; well equipped and large enough to never get too crowded!

The beach is virtually over the road from the hotel, where you have lovely sandy, but have to pay a little for sunbed/parasol, you can use the beach for free in a lot of places if you buy a drink/snack, but we found it was best to pay a little right in front of the hotel.

You must try Co-Cos bar which is further up the road (Hersonnisos direction), a nice 15 minute stroll past some lovely shops and bars. Meet the best barman in Stalis; Dejan. And chat with the wonderfully amusing and opinionated owner Costas or make a fuss of his lovely, teddy-bear dog; Max. You can sit on the lovely beach out the back of this bar, use showers etc. This is also a great place for watching sports tv and gets lively in the evenings as it has a disco area out the back, leading onto the beach!

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
6 Thank Pablo_Sulty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soe S, Manager at Cactus Royal Resort, responded to this review, 12 June 2012
Dear Pablo,

Many thanks for the very positive and detailed rating of our hotel.

We are delighted that you have spent your holiday with us and that we were able to inspire you from our hotel.

We hope that you will visit us again soon.

Best greetings,

Your hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minehead, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2012

One of the best Hotels we've ever had the good fortune to stay at. The most friendly, helpful staff you could ever wish for. Spotlessly clean well maintained surroundings. A Choice of food to satisfy the most discerning diner.

Could not fault anything.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 2469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soe S, Manager at Cactus Royal Resort, responded to this review, 12 June 2012
Kalimera!

Many thanks for the very positive and detailed rating of our hotel.

We are delighted that you have spent your holiday with us and that we were able to inspire you from our hotel.

We hope that you will visit us again soon.

Best greetings

Your hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riga, Latvia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 October 2011

We were two couples staying there for 1 week holidays. I was surprised about the high quality of everything. The rooms and the other facilities were in a perfect shape. It had a luxury feel. The food was excellent. The staff was very friendly and helpful. If you are looking for a high quality hotel in Stalis, pick this hotel and you won’t regret.
On the other hand, people looking for a full service resort should know that:
a) The pool is very nice but not so big.
b) The beach may be over-crowded during a top season. You will always get a sun-bed but everything will be very compressed.
c) The hotel doesn't have it's own animation team.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RaimondsD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cactus Royal Resort

Property: Cactus Royal Resort
Address: Stalis, Crete 70007, Greece
Region: Greece > Crete > Heraklion Prefecture > Stalis
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Stalis
#4 Spa Hotel in Stalis
#4 On the Beach Hotel in Stalis
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Cactus Royal Resort 5*
Number of rooms: 177
Official Description (provided by the hotel):
The comfortably and elegantly designed Cactus Royal Hotel has 177 rooms distributed in several buildings and is located in one of the most beautiful fine sandy beaches of Stalis, centrally located between Agios Nikolaos and the capital city of Heraklion and 35 km from the international airport. The village of Stalis offers a wide range of bars, taverns and many shopping and entertainment venues. ... more   less 
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Also Known As:
Cactus Royal Resort Stalis, Crete

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