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“Great hotel .”
Review of Anastasia Hotel

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Anastasia Hotel
Ranked #1 of 52 Hotels in Stalis
Certificate of Excellence
Wigan, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great hotel .”
Reviewed 23 October 2013

Michael the owner/manager is to be praised for what he has achieved here ,and around him are possibly the best staff you could ever meet .
For what you pay you will receive a great package holiday .
Everybody has a different aspect of what they hope to find on foreign holidays .
For me , the hotel is merely a base from which I can explore the area.
I visited hersonisos ,the island of Spinalonga and Krassi in the mountains .
I therefore did not use all the facilities at my disposal in the hotel .
However I do feel qualified to say that with dining being an important part of my package , ALL the catering staff , especially Vana and Maria complement a first rate service with a few laughs thrown in . ( No extra charge ) .
However , do please be aware that part of the hotel is built on a slope and can involve steps or ramps , so this may not suit the less mobile .
Also , by Michael,s admission this is a three *** hotel , so you may find the furniture a bit dated .
In my case I found sleeping a problem on spring-interiors .
So in fairness , I don,t compare with what I get at four **** this or five ***** that ,but it is my opinion that Anastasia is quite possibly the best three *** ever .
Would I stay here again ? Never say never .

Room Tip: I would request a standard room in the main block if mobility is a problem .
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  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank DAVID B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review, 24 October 2013
Thank you very much for your kind words and for choosing our Hotel for your Summer Holidays.
We are happy you have enjoyed your holiday.
Just for the record, all our rooms have fine wood furnishing and marbles, so i can not see what is meant by dated furniture and what was expected....sorry...:)

We look forward to welcoming you back to our Hotel.

Best Regards
Michalis Fotakis
Hotel Owner / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (268)
Date | Rating
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English first
Kingston upon Thames, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 October 2013

A lovely place with some absolutely exceptional staff!

From Vana at dinner, to Mike at reception to Teris at the bar, in fact all the staff are absolutely wonderful and can't do more to help.

The hotel itself has a main pool, a kids pool and another small pool if you'd like a quieter day. the water is obviously unheated and a tad cold as we went in October.
I'd say the soft drinks a tad overpriced at the pool bar, £2 for a glass of soda :o

The owner of the hotel is Michael, the best way to describe him is to mention the fact that he got up and sang at the karaoke night too (pretty well may I add!). Michael and his family also eat dinner at the hotel with guests, which I think is a nice touch.

The hotel guest room are all en suite with a full bathroom, either a shower over a bath or a shower cubicle. Ample wardrobe and storage space is provided. Each room has free efficient air conditioning, TV and fridge. Payable at extra cost you can hire a kettle (1 euro per day) and safety deposit box (10 Euros per week). Some people have commented that the mattresses are too firm for them to enjoy a good sleep but neither of us have ever experienced any problems with the bed comfort. The maid service is excellent, the rooms are serviced every day but my only gripe was that the bathroom needed an extractor, could get a little damp!

For only 2 Euros you can hire large soft pool towels, saves a lot of weight in your luggage. This is per stay, but if you want to change your towel any time during your stay this is another 2 Euros per towel.

The meals in the restaurant are buffet style, breakfast is served from 7,30-10am, whilst Dinner is 6.30-9pm. You have a choice of sitting inside or out depending on your preference. I'd say I land in the middle of the food reviews. All the food was served nice and hot, however the non-greek food was a tad same-y but that's a minor gripe.
Vana and Maria do an awesome and incredibly smiley job of keeping meal times easy and clean, thank you!

There was entertainment every evening, and it's free so why complain? We enjoyed most of it, especially the transformations show, the bingo, quiz and karaoke nights!
Once per week ,on a Sunday is BBQ night followed by cocktail evening and a film.

It was our first time but we met many people who have been coming for years, not really surprising! I'm already about to book this hotel for my parents as a surprise holiday next year.

Thank you all, and sorry if I've missed anyone out by name! Have a lovely close season break!

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
1 Thank ajlondon85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichalisFotakis, General Manager at Anastasia Hotel, responded to this review, 24 October 2013
Thank you very much for your kind words and for choosing our Hotel for your Summer Holidays.
We are happy you have enjoyed your holiday.
We look forward to welcoming you and your parents back to our Hotel next Summer.

Best Regards
Michalis Fotakis
Hotel Owner / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, United Kingdom
1 review
Reviewed 20 October 2013

We booked our holiday at the Anastasia hotel, Crete, having never been to the island before, last minute. We had the best time ever. What a fantastic hotel! Wonderful staff, who all worked really hard to make everything perfect, fab food, clean and spacious rooms with a great view, and beautiful surroundings. Cant wait to go back.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank izzydizzy38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MixalisFotakis, General Manager at Anastasia Hotel, responded to this review, 21 October 2013
Thank you very much for your kind words and for choosing our Hotel for your Summer Holidays.
We are happy you have enjoyed your holiday.
We look forward to welcoming you back to our Hotel next Summer.

Best Regards
Michalis Fotakis
Hotel Owner / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridlington, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 October 2013

If you are looking for a relaxed friendly atmosphere, spotlessly clean rooms and lovely staff then this hotel is for you. The food was very good and was varied each night. There was live entertainment 3 nights per week and bearing in mind its free was good family fun. The bar snacks and drinks were reasonably priced too. There is a road in front of the hotel with an underpass to the beach but it was not very busy and we didn't find it noisy at all. The hotel is situated close enough to Malia if you want the nightlife but far enough away to avoid it too. You can walk into Stalis with bars and shops along the route. All round great hotel, staff and facilities.

Room Tip: There are steps on site so discuss with hotel or travel agent before arrival if you have walking dif...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MixalisFotakis, General Manager at Anastasia Hotel, responded to this review, 21 October 2013
Thank you very much for your kind words and for choosing our Hotel for your Summer Holidays.
We are happy you have enjoyed your holiday.
We look forward to welcoming you back to our Hotel next Summer.

Best Regards
Michalis Fotakis
Hotel Owner / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 October 2013

This was our 3rd visit to this fantastic hotel in the last 3 years and the level of service, quality of food and general welcome never falters. Michael (the owner) has gathered a fantastic team of staff to help cater for the needs of everyone and they all go the extra mile to make sure everyone has the best holiday. You would have to be very picky to find any fault with this hotel, the facilities or the staff. Some reviewers have said the nightly entertainment is poor, which comes down to personal taste, but just remember that all nightly shows are free and you don't have to watch! All in all a fabulous holiday yet again and looking forward to returning next year. Keep up the good work Michael.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank steco100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MixalisFotakis, General Manager at Anastasia Hotel, responded to this review, 19 October 2013
Thank you very much for your kind words and fr choosing our Hotel for the last 3 years for your Summer Holidays.
We are happy you have enjoyed once again your holiday.
We look forward to welcoming you back to our Hotel next Summer.

Best Regards
Michalis Fotakis
Hotel Owner / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 18 October 2013

this was our first visit to the anastasia hotel,we arrived at about 10.30pm and we were greeted by a lovely man on reception who told us there was a plate of hot food waiting for us.after food and a few drinks we were taken to our room by the wonderful very helpful mike the night porter.the room was spacious and clean and everything we needed.the food was of a high standard something for everyone and the staff again are wonderful ,friendly and always happy to help.the groundsman does an exceptional job of keep everything clean including the pool areas.diane and nikki on reception again very happy to help. we met some lovely people and many were on to their 4th and 5th visits so this just goes to show what a great place this is.my husband and i will definitely be returning.also the fantastic weather did help as most days it was in the 80's which we really didnt expect for the 2nd week in october.all in all a very relaxing stay

Room Tip: higher floors have alot more privacy
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 29sunflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MixalisFotakis, General Manager at Anastasia Hotel, responded to this review, 19 October 2013
Thank you very much for your kind words.
We are happy you have enjoyed your holiday in to our Hotel.
We look forward to welcoming you back to our Hotel in the near future.

Best Regards
Michalis Fotakis
Hotel Owner / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 October 2013

We read a lot of good reviews about this hotel. We stayed there for a week and we're not disappointed.
The food was very good, the entertainment was brilliant,the staff were really friendly ,especially Vana and Maria in the restaurant, they work very hard.

We visited Knossos, Aghios Nikolaos, Elounda, Spinalonga and really enjoyed every day of our holiday.

Tip: It's much cheaper to do trips on your own rather than through the tour operators.

Room Tip: Try and get a room with a private balcony, unlike ours which was a ground floor room
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 26jim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MixalisFotakis, General Manager at Anastasia Hotel, responded to this review, 19 October 2013
Thank you very much for your kind words.
We are happy you have enjoyed your holiday in to our Hotel.
We look forward to welcoming you back to our Hotel in the near future.

Best Regards
Michalis Fotakis
Hotel Owner / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Anastasia Hotel

Property: Anastasia Hotel
Address: Stalis, Crete 70007, Greece
Region: Greece > Crete > Heraklion Prefecture > Stalis
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
#1 Family Hotel in Stalis
#1 Romantic Hotel in Stalis
Price Range (Based on Average Rates): £
Hotel Class:3 star — Anastasia Hotel 3*
Number of rooms: 79
Official Description (provided by the hotel):
Welcome to the Hotel Anastasia at the North East of the island of Crete. Situated in Stalis, a place made for couples and families and only 450m away from one of the most beautiful beaches on the island, Hotel Anastasia offers you the possibility of an unforgettable summer holiday. Fully renovated in 2006, Hotel Anastasia is a modern, cosy, family-run complex, surrounded by trees and greenery and consists of 13 different buildings in a total area of 8,500 square meters. High quality accommodation, an unrivaled range of services and facilities, combined with traditional Cretan hospitality make Hotel Anastasia the best choice for your holidays. ... more   less 
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Also Known As:
Anastasia Hotel Stalís
Hotel Anastasia Crete
Anastasia Hotel Stalis, Crete

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