AVOID STAYING HERE! This is a late review, but my friend and I had a horrible experience with Villa Manos back in August of 2013. We booked our room for Villa Manos over a month in advance. We got a call from Poppy a couple days before our flight from Athens to Santorini telling us that Villa Manos was overbooked but we could stay in “Villa Manos 2” one night and then move to Villa Manos for our second night. Poppy emailed us pictures of Villa Manos 2. Assuming Villa Manos 2 would be of the same quality as Villa Manos, we naively told Poppy we would just stay at Villa Manos 2 both nights because that would be easier than trying to transfer our luggage back to Villa Manos during the day. Everything was downhill from there.
We waited for almost two hours at the airport before Poppy’s daughter picked us up. Once we got to Villa Manos, we had to wait around for another hour or two before they would give us a ride to the Dump, aka Villa Manos 2. During this time, they sold us a tour for the next day and gave us free, delicious waffles – the only good thing we got from Villa Manos. We paid our deposit for the room and were eventually taken to Villa Manos 2, which was far away from everything. The room was tiny, the air conditioning was broken, the showers were freezing, the beds were uncomfortable, there was no pool, receptionist, or breakfast on site, and we had to haul our luggage up steep steps. Essentially, there was nothing good about the room. The real Villa Manos is too far away for you to take advantage of its amenities unless you have a car/ATV, which we didn’t.
My friend and I noticed that our room at the Dump was in the same building as Emmanuela Studios. Poppy was making us pay the full Villa Manos rate for our stay at the Dump, and we went online and noticed that rooms at Emmanuela Studios were about a third of the price we were paying. We emailed Poppy explaining our issues with the room and asking for her to consider reducing the price we owed because we were not getting the benefits of the real Villa Manos. In response, Poppy’s husband showed up and banged on our door around 2:30 a.m. while we were sleeping and demanded that we pay him the rest of the money we owed at that very moment. He was incredibly rude, and our air conditioning remained broken.
Overall, dealing with Poppy, Poppy’s husband, and “Villa Manos 2” was a horrible experience and waste of money. Although staying at the real Villa Manos might be ok, it’s not worth taking the risk that they will be overbooked and make you stay at the Dump. If you have to stay at the Dump, you should only do so if you can pay the same rates that Emmanuela Studios charges. Also, the pool at the real Villa Manos isn’t nearly as big as it looks in pictures. AVOID VILLA MANOS AND POPPY!
- Official Description (provided by the hotel):
- Hotel Villa Manos in Santorini is a traditional yet newly built hotel. Kept in spotless condition and family run, it can be found in the center of Santorini island. Hotel Villa Manos can be found in the area of Karterados, with its' traditional square, tavernas, the bakery and small shops. Hotel Villa Manos is within walking distance of Fira the island capital. One can found the local bus stop right outside the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Villa Manos Hotel
- Manos Hotel Karterádhos
- Villa Manos Santorini, Greece