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“Nice Hotel, Spa could do with upgrading, Staff lovely.” 4 of 5 bubbles
Review of Knightsbrook Hotel & Golf Resort

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Knightsbrook Hotel & Golf Resort
Ranked #2 of 3 Hotels in Trim
Certificate of Excellence
Co.Wicklow
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Nice Hotel, Spa could do with upgrading, Staff lovely.”
4 of 5 bubbles Reviewed 16 July 2014

Stayed here on an overnight deal The Hotel is lovely and the staff are very nice and welcoming, bedrooms average and clean, We had a spa treatment and some of the saunas werent working and there was no access to staff to find out how to operate them, relaxation room was in like a function room, treatments were great and staff very nice, could do with a few nice touches like nice shower gels and creams and a relaxation room with a view. We had a 3 course meal included food was ok, i wasnt impressed with the dessert the black forest wasnt a cake it was like a mousse very disappointed and served in a jar??? Breakfast was lovely great selection and hot food, staff very efficient, nice for a couples break or if you play golf, but not for kids.

Room Tip: Ask for a room overlooking the golf course
See more room tips
  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank dodged
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick C, General Manager at Knightsbrook Hotel & Golf Resort, responded to this review, 19 July 2014
Dear dodged

Thank you for sharing your comments following your stay with us at Knightsbrook Hotel. My apologies that you were unhappy with the service and facilities at the River Spa - I will pass these comments to the Team and hopefully you will return to stay with us again soon and see improvements here on your next visit.

Kind Regards, Patrick Curran, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,488 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (337)
Date | Rating
  • English first
  • French first
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  • Any
English first
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

Just home yesterday after a lovely 2 night break in this hotel. Our family was split into 2 rooms and both rooms were spacious and clean. One room had a lovely balcony which was terrific and having the double doors definitely helped to cool the hot room down more easily. The other room had no balcony, instead it had air conditioning but unfortunately this was extremely noisy and therefore couldn't be used at during the night, meaning the room was extremely warm. We really enjoyed our stay and the staff were all extremely welcoming and friendly. This hotel is a fantastic base for touring and we filled 2 days with activities close by. The kids really enjoyed the pool and made good use of it during our stay.

We booked for dinner upon arrival, therefore warning of requiring a table for 5 people well in advance, however as we were shown to our table for dinner the table was set for 4. Immediately staff came to reorganise the table but this really should have been prepared previously in my opinion. Food in the restaurant was delicious. We all enjoyed 3 courses including the child who really enjoyed his food from the extensive kids menu. We were a little shocked that my son was served his starter and main at the same time and we had to ask for his main to be removed and kept warm until he could enjoy his starter. A second time his main was brought to the table while he was still eating his starter. During this time the other four diners were still awaiting to be served their starter. Eventually all five diners enjoyed their main course and dessert at the same time. These comments are merely recommendations of how to improve your service to your residents/diners and these minor complaints didn't in anyway take away any enjoyment out of our stay.

We will certainly recommend your hotel to family and friends. Thanks for helping us to enjoy a few days family time.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SMICK74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick C, General Manager at Knightsbrook Hotel & Golf Resort, responded to this review, 19 July 2014
Dear SMICK74

Many thanks for taking the time to post your review following your recent family stay with us at Knightsbrook Hotel. I am delighted that overall you enjoyed your stay and will certainly speak to our Restaurant Team regarding the recommendations you have made here - we appreciate this and hopefully on your next stay with us you will see improvements here

Kind Regards, Patrick Curran, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
93 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

Stayed here during Christmas holidays (December 30th). There was a great buzzing atmosphere in the hotel. There was a wedding on and the foyer was packed. The children could run about, as they do and it was not a problem.
Our family room was huge with doors opening out to balcony area overlooking the golf course. Pool area was great. I took a walk through the Spa and it was fabulous - part of our deal was use of thermal suite but I was pregnant and could not use it.
Dinner in the restaurant was again part of the deal and was excellent. Children were made feel very important (ages 5 & 3) and had fancy ice cream for dessert which made their stay!
Breakfast was amazing - great selection and attentive staff.
Will return to this hotel - some great deals available.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AllyMcP8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick C, General Manager at Knightsbrook Hotel & Golf Resort, responded to this review, 19 July 2014
Dear AllyMcP8

Thank you for sharing your experience of your stay at Knightsbrook Hotel last December. I am delighted that you and your family enjoyed your stay with us and hopefully you will return to stay with us again in the not too distant future.

Kind Regards, Patrick Curran, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

Just back from a short stay in the Knightsbrook Hotel and just have to say it was "excellent " in every way and would highly recommend the Hotel. Value for money was tops, as I was given a special package to facilitate 3 girls staying together which included my friend, who was on holiday from Canada. We got an excellent deal for B&B, evening meal and a spa treatment. The whole experience was terrific for all 3 of us and we highly praise the staff in the Hotel including the Spa, in particular one very young chap who is only 2 weeks in the job for his friendliness and helpfulness. We got to try the Bar Food and Restaurant food and it was all excellent too. I stayed in the Hotel 5 years ago and the Hotel has improved 100% since then. Will definitely be going back.

Room Tip: Our room had a nice view overlooking the golf course
See more room tips
  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DublinGerD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick C, General Manager at Knightsbrook Hotel & Golf Resort, responded to this review, 19 July 2014
Dear DublinGerD

Thank you for taking the time to post your review following your recent stay with us at Knightsbrook Hotel, Spa & Golf Resort.

I am delighted that you returned to stay with us again and that you all enjoyed your stay and spa treatments.

I hope that you will return to stay with us again soon and look forward to welcoming you back/

Kind Regards, Patrick Curran, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 July 2014

I stayed in the Knightsbrook on the 11/7/14 and I have to say it was the nicest hotel I have ever stayed in! The staff were amazing and couldn't of done enough for us! We got a very friendly welcome from the receptionists! I couldn't fault one thing! There was a great buzz about the hotel and everybody was very friendly! I stayed in a lovely room which was very spacious and overlooked the golf course! The food was very tasty in both the restaurant an the bar I will definitely be returning!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cathk1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick C, General Manager at Knightsbrook Hotel & Golf Resort, responded to this review, 19 July 2014
Dear Cathk1111

Many thanks for your wonderful comments following your recent overnight stay with us at Knightsbrook Hotel. I am delighted you enjoyed your stay with us and look forward to welcoming you back again soon.

Kind Regards, Patrick Curran, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Castleisland, Ireland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 13 July 2014 via mobile

Stayed in this hotel for 2 nights recently. It was not a pleasant experience. There is no atmosphere and all of the staff need basic training in hospitality and customer service. I was left disappointed by nearly every interaction with the staff. It is a pity as the rooms are clean, well equipped and very nice, but the lack of any type of welcome or hospitality was such a let down. On the 3rd night I stayed in their sister hotel, the Castlearch, and although this hotel is only a 3 star hotel, and the rooms not as well equipped, I would pick it over the Knightsbrook any time as the staff were friendly, welcoming and accommodating - a total contrast.

Stayed July 2014, travelled with friends
Helpful?
1 Thank nplaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick C, General Manager at Knightsbrook Hotel & Golf Resort, responded to this review, 19 July 2014
Dear nplaw

Thank you for posting your review of Knightsbrook Hotel. I am sorry that you were disappointed with your visit and the service in the hotel. Perhaps you would contact me directly at the hotel to discuss the details of your stay - please feel free to email me pcurran@knightsbrook.com

Kind Regards, Patrick Curran, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 9 July 2014 via mobile

Super hotel and even better spa. Had the best head, neck and shoulder massage by the Lovely Emma. Felt so much better after I heartily recommend it! Food was excellent and so was the service. We will be coming back !!

Stayed July 2014, travelled as a couple
Helpful?
1 Thank horseybird68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick C, General Manager at Knightsbrook Hotel & Golf Resort, responded to this review, 19 July 2014
Dear horseybird68

Thank you for taking the time to review your visit to Knightsbrook Hotel. I will be sure to pass your wonderful comments onto Emma at the River Spa and look forward to your next stay with us.

Kind Regards, Patrick Curran, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Knightsbrook Hotel & Golf Resort

Property: Knightsbrook Hotel & Golf Resort
Address: Dublin Road, Trim, Ireland
Region: Ireland > Province of Leinster > County Meath > Trim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Trim
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Knightsbrook Hotel & Golf Resort 4*
Number of rooms: 131
Official Description (provided by the hotel):
Nestled in the heart of the historic Boyne Valley, Knightsbrook Hotel Spa and Golf Resort welcomes you to sample our beautiful 4 star luxury accommodation. The Knightsbrook is one of Ireland's most prestigious and exciting life style developments, promising a combination of luxury and modern sophistication. ... more   less 
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Also Known As:
Knightsbrook Hotel And Golf Resort
Knightsbrook Hotel & Golf Trim
Knightsbrook Hotel Trim

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