My extreme positiveness about this hotel started already a week before arrival. One hour after I booked at booking.com the receptionist on duty called on my cellular telling that he had received my booking. He told that the evening we had booked for they had a wedding planned and thus suggested to upgrade our rooms (4) to the other side of the hotel without extra charge, including a junior suite (!). Thus we would not be disturbed by an eventual noise. What a service !!!
Upon arrival a young lady (Anna) encountered us already at the parking lot offering us help with the suitcases. After formalities we were showed our rooms which were beautiful, stylish decorated and furnished.
But then at dinner it all started ! It was served in the charming outside patio of the castle. Anna suggested us the antipasti, 16 different starters of earth and sea, both warm and cold, including a full plate of fresh oysters with salami; great and unexpected combination.
We asked for a certain wine (Sessant Anni; Feudi San Marzano) that however was not available but Anna immediately suggested another wine and she hit the point. Superb, (Salice Salentino Due Palme). To compensate the inconvenience we were offered for free an excellent Chardonnay. No doubt we can see Anna in 5 years from now in one of the leading hotels in the world.
Then at a certain point the manager showed up, non verbally expressing his loyalty and proudness to work in the place into every inch. He suggested to continue with orecchiette but we could hardly breath anymore after all these tasteful, surprising and outstanding starters. He called for the chef (shy but very high level) to - handcut - lonzo di maiale at our table on the vintage Berkel machine. 'Make a walk in the park and after that prepare for the dessert' the manager advised. An excellent recommendation after which we finished with an outstanding dessert of hand made ice cake.
After a nice sleep in the aircon rooms (no noise at all!) we arrived at the breakfast, and yes (of course) again only smiling and dedicated faces including the receptionist giving us before leaving some background info on this historical place.
Whenever you have the opportunity, let yourself experience this warm bath of hospitality at this Casa Isabella. Applause to all of you; you deserve it !
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- Also Known As:
- Casa Isabella Exclusive Hotel Italy/Mottola