we stayed for 8 nights in june 2012 as a family with 2 young children. I found it extremely confusing to have read previous negative reviews, so can only assume that there has been some significant change in management, staff or practices since that time, as they certainly do NOT reflect our experience, nor those of other recent reviewers. We have travelled Italy and Europe for the past 12 months and can confidently say that the service here was so much better than anywhere else in Italy. It was one of the best hotels (particularly in terms of service and location). Whilst there is scope for freshening up the interiors, the positives certainly outweigh this negative.
The professional service of the friendly restaurant staff blew us away...it was just so not the usual you get throughout the rest of Italy. The food was great, fresh and an extensive selection. They would have our table set up, together with extra cushion for our little one, they would have our favourite wine ready, and if we didnt finish it the night before it would be ready waiting at the table for us for lunch. Our compliments to all the restaurant staff.
Similarly Nicola and all his reception staff were always very friendly and helpful. In fact they gave us a complimentary bottle of champagne to apologise for a bad experience we had with the island cruise (which was not operated by the hotel) which was no fault of theirs (the boat left us on an island for being 3 minutes late!)
We were surprised however that for a 4 star, that the rooms were not supplied with shampoo & conditioner which we had to buy up the road.
By the way It is worth calling and asking for the best deal they can do for you rather than relying on web prices. we got an awseome deal and were upgraded to a full board.
In short we couldnt have concluded our 12 month holiday in any better way and cant wait to come back.
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- Also Known As:
- Club Hotel Baia Sardinia
- Baia Sardinia Club Hotel
- Club Hotel Sardinia/Baia Sardinia