We visited this hotel in January and our holiday was so perfect we decided to return with friends in March. Whilst some aspects of the hotel had not changed, the restaurant staff and the food both excelled again, we were allocated awful rooms inspite of having booked the same category and having paid significantly more. The hotel did eventually upgrade us to suites for 5 of our 7 nights, but this meant that we had to pack and unpack 4 times during our stay (we had to stay in Prisoner Cell Block H for the first and last nights of our holiday). The suites were perfect, but the "superior" rooms 12 and 14, and in fact any rooms along the ground floor corridor to the left of reception were really horrible, tiny bathrooms with impossibly tiny showers, a view of a mound of snow right outside the window and then the carpark, dark and dingy with scuffed walls, no space at all to hang ski wear. The hotel has congresses every weekend in March which means that the bar and public areas get very noisy and crowded, and I imagine is why the room allocation varies. The resort itself is much busier too at this part of the season. If you are thinking of going to Passo Tonale please consider January or February, email the hotel and make sure you are not in any of the rooms 10 - 18 , and do pay for an upgrade ensuring that you are allocated superior with balcony and nothing less.
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- Also Known As:
- Paradiso Hotel Passo Tonale