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“Misleading - promising but fell short of honest hospitality”
Review of Garden Park Hotel

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Garden Park Hotel
Certificate of Excellence
1 review
“Misleading - promising but fell short of honest hospitality”
Reviewed 19 June 2013

Air conditioning was not working and this was not honestly dealt with or compensated for - shame management think it is ok to treat guests like that. Dinner was excellent - very tasty and enough to satisfy hungry cyclists.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PBcomsumer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfred K, Inhaber at Garden Park Hotel, responded to this review, 27 August 2016
Dear guest,
we don't have air conditioning. The hotel is situated at 915 m of altitude. In the night tempertures are always cold there fore is no airconditoin needed in our region.
Thank you for feedback.
Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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80 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Frankfurt, Germany
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 11 September 2012

we spent a few days at the hotel. Great food. Spacious rooms. Decent wellness: the sauna could have been hot, not tepid. Very friendly staff. Nice garden area. Great views from the terrace. Hotel has bike storage as well as rentals. Wifi only in lobby and not free.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charlybrown65000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 July 2012

I stayed here with my husband for 1 night as part of a 40 strong cycling group riding through the Dolomites. I wish we could have stayed for longer.

I'm not certain but I think that as one of the few couples in the group we were given one of the best rooms. It was enormous and really well appointed. A beautifully comfortable bed with lovely linen, bathrobes, a big modern bathroom suite. Perfect after a day's hard riding.

The communal areas of the hotel were great too. A modern bar area, an outside terrace with sofas and chairs. The dining room was really nicely decorated with flowers on each table.

We did benefit from being the only guests in the hotel at the time so also had full run of the place but even so, a great stay.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 11 September 2011

We choose to stay in this hotel after reading the various positive comments on Trip Advisor that resulted confirmed completely.
After a warm welcome on arrival, we were taken to our room, a large size one by Italian standards, with beautiful views on the Ortles Group mountains. and with an impeccably spotless and reasonably large bathrrom with shower.
The hotel is family owned and the treatment we got from day one was warm, friendly and very efficient,
Buffet breakfast, although only from 07h30 a.m., served in the main restaurant, was varied and of a very high quality: variety an assortment of home backed breads, pastries, fresh fruits ( including granadillas or passion fruits), cheese and cold cuts , eggs.
Dinner was a 5 course event, featuring every night 2 different main courses (fish or meat) again with a very high standard of quality, service and portion's abundance.
A beautiful and stylish event was the Gala Dinner on the 15th of August, with an array of seafood buffets and various meat cuts-
The owners organized too a barbecue evening with various cuts of meat and also with fish skewers, followed by a delicious ice cream dessert.
The overall experience was of a spotless clean environment, a family warm ambience, and of an interesting and varied gastronomic pleasure, at very reasonable price.
We made use once or twice of their spa, with saunas and steam toom, but we did not use the small indoor pool.
We would definitely return to this hotel.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank sevalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Province of Pisa, Italy
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 25 August 2011

We came across this hotel during an overnight trip through the region, and found it warm and very comfortable. The owners were very attentive and our reservations for dinner were made for us. The restaurant caters to it's guests and we particularly loved sitting on their deck watching the sunset on the mountains.

The location is a little to be desired as it is next to a camping lot (You actually drive through it), and not in a town per say. However, you can walk or drive to the town and there is plenty to get into around the area.

The breakfast is standard Italian breakfast, but as we have found out not all are made with fresh fruits and some are just downright sad. This hotel has all fresh foods and spreads.

I definitely recommend this place for those driving through or have no need to be "in the middle of it all". The staff were extremely nice and the hotel is good. We left happy and that is always a good lasting feeling.

Room Tip: Just ask the staff they are very accomodating
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank turtlefly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava, Slovakia
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 December 2010

excellent rooms, wellness, balcony, food
pleasent reception, trips are possible to stelvio at all

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kola12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
123456
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2008

We found this hotel by chance two years ago and stayed there for one night. Was quite impressed by the lovely nice bathroom. Last year in September we stayed for two nights, and was quited happy having internet access in the room. Tried the wellness centre and girls in the beauty saloon was very friendly.
Decided immediately to come back in winter and made a reservation for a suite.

Staffs in hotel are quite nice and friendly. Breakfast buffer is excellant. A daily programm is always recommended on the the
breakfast table where to go what to see and any special offer in wellness etc..

A really a nice place to stay to spend a vacation in alpen.

  • Stayed February 2008, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank kathy888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Garden Park Hotel

Property: Garden Park Hotel
Address: Via Pineta 35/A | 39026 Prad am Stilfserjoch, 39026 Prato allo Stelvio, Italy
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Prato allo Stelvio
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Prato allo Stelvio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Garden Park Hotel 4*
Number of rooms: 36
Official Description (provided by the hotel):
Here would like to offer our guests everything that can make a holiday unforgettable, such as delicious cuisine, pleasant rooms in which the guest can feel at home and relax and a special personal and informal milieu. ... more   less 
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