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“Castle for my daughter”
Review of Gardaland Hotel

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Gardaland Hotel
Reviewed 22 June 2014

It is a nice hotel, close and with direct bus line to Gardaland Park. Rooms are nice. I liked the peaceful nature around it and small table-terrace outside of the room. But my daughter was thrilled. For her it was castle like in a fairy tale.

  • Stayed: June 2014, travelled with family
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Thank Lora756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 June 2014

I stayed one night with my child in Gardaland hotel. Even if I found that my room was a little ''far'' to get to after a long day in Gardaland, I loved it. But, my greatest disappointment was that nobody told me to take the bus downstairs (not directly close to the reception). So I was waiting at the reception and missed the bus to go to Gardaland...the shuttle is only every 30 minutes (it should be 15 minutes) and we decided to walk from Gardaland hotel to Gardaland....which is really far (30 minutes walk) because we did not want to wait for the shuttle.

Food at the restaurant was amazing, people were kind to us, helpful too. The Prezzemolo mascott is nice, but only speaks italian to the kids.... Thank god I speak Italian...I could translate to my child who speaks french....overall my son loved it and I would recommend if you are in that area.

  • Stayed: June 2014, travelled with family
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Thank nadgioia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

The hotel looks fabulous in the brochure and equally as fabulous when you arrive. The suite was very large and well worth the money and the staff were very helpful and courteous However, we've been to several family hotels which provided far more for the kids. There really is very little to do and pretty much nothing for adults if it rains other than the bar and as the hotel is on it's own you are stuck. Just outside the restaurant (food is very plain and varies little) is the kids 'area' where each night music is blasted out loudly and the kids are taken through a dance routine (that never differs) that finishes with a conga. You have to scramble your way through kids and parents just to get to the restaurant. There is also face painting. And that's it. There really does need to be more for the parents but especially the kids. The kids club isn't much use either so you may as well hire a car and get out. It's a shame as it looks fantastic and could be really something special.

Room Tip: I'd recommend a suite. You pay more but they are large so plenty of space for the kids to play.
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  • Stayed: May 2014, travelled with family
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1  Thank GeorgeFod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio T, Direttore at Gardaland Hotel, responded to this reviewResponded 2 June 2014

Dear Guest,

Greetings from Gardaland Hotel i would like to thank you for your kind comments, realted to your accommodation.

I really appreciated your evaluation of our property, in terms of style & services.

Regarding your opinion on the entertainment please note that Gardaland Hotel is considered the unique themed property in Italy which is focus on kids satisfaction. Usually the comments related to our hotel have to be done with the eyes of children!

Despite that we are trying to develop new kinds of offers focus on adults, like for instamnce our Rsetaurant a la Carte, which offers variety of local products prepared accurately by our Executive Chef.

Regarding the rainy days, please note that at gardaland Park you can enjoy live shows in our theatre, so this can be a valid solution during days with bad weather conditions.

Kindest regards

Claudio Tammaro

Direttore Gardaland Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014 via mobile

The building is very nice and stylish. The garden and the pool are very clean and beautiful. Rooms are fine even if pretty small compared to the pictures (where they seem huge). The hotel is very pricey so I would expected more: the toilet set is very poor ( just a little soap and a tiny shower gel/shampoo) and the breakfast buffet is pretty sad: the food is not good at all except for some sweets. It's good for kids though, since there are many activities and the free bus for the theme park.

  • Stayed: May 2014
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Thank maria v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio T, Direttore at Gardaland Hotel, responded to this reviewResponded 30 May 2014

Dear Guest,

Greetings from Gardaland Hotel i trust you are doing well.

I would like to thank you for your kind comments and for your overall evaluation of our property.

Regarding the room size please note that on our website we publish clear description of our rooms including the square metres of each room type.

I read with attention your comment related to Hotels's breakfast and i would like to give you as well my personal feedback. Please note that we use only certified products, which are local production, while our restaurants & kitchen have the ISO 22000 whish is considered the highest award in terms of food treatment.

Regarding quantity of soaps and after your consideration, we are planning to improve that service, by the end of the season.

I would suggest you to visit our property once again, very often we publish on our website some seasonal offers which can be very attractive.

Kindest regards,

Claudio Tammaro

General Manager Gardaland Hotel

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Reviewed 23 May 2014

We stayed here 3 nights with children (8 and 11). Clean, nice and big room and bathroom. Free shuttle to and from Gardaland. Pool is nice, but there is cold water! and you must have a ugly cap on your head. Average breakfast, too much sweets and cookies for children... The activities are mostly for little kids. The dinner is very expensive for us.

  • Stayed: July 2013, travelled with family
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1  Thank Ivana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio T, Direttore generale at Gardaland Hotel, responded to this reviewResponded 26 May 2014

Dear Guest,

Greetings from Gardaland i trust you are doing well. Firstly please allow me to thank you for your comments related to your stay with us.

Following your feedback i would like to thank you for your kind comments and to give you few more detailed information related to our Hotel.

We request to wear a cup on your head, while swimming in the pool, due to hygienic reasons dictaded by our minister of healt. We understand that can be not nice but we guarantee a healthy and clean area for adults and children.

Regarding our entertainment please note that being a theme resort we aim to fulfill the wishes of our little guests and that's the reason that our animation team, which operates from 09,30 in the morning untill late evening, operates to make happy, both children and adults.

Regarding breakfast, please note that we use only local products and majority of food items are prepared internally in order to guarantee you top quality.

I would like to thank you once again for visiting our Resort and i hope to see you soon,

Kindest Regards,

Claudio Tammaro

Direttore Gardaland Hotel

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Reviewed 21 April 2014

Clean and nice, big room, good wifi. The activities are mostly for little kids. The breakfast is not what you anticipate in 4-stars hotel. We used their special promotion - 138 Euro for hotel, Gardaland and Sealife, the regular price is too high.

  • Stayed: April 2014, travelled with family
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Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

Pros: Very cute resort - lots of details the kids will love - live characters and face painting in the evenings. Clean nice room, liked the bathroom. I booked directly with the hotel and got a great room facing the fountain (rooms 2107-2111 are all facing the fountain from the 2nd floor). Nice staff, loved the free shuttle to and from Gardaland.

Cons: No indoor pool for cold/rainy days. Breakfast was pretty bad. Dinner doesn't start until 7:30pm...which ended up being fine b/c the night we ate the buffet it was not good and super expensive.

Advice. Stay and enjoy the hotel, the kids will love it. Eat dinner in Garda - tons of lovely restaurants on the water that are less expensive and better. **If breakfast is not included in your rate then get food elsewhere for less.

Room Tip: You can buy your tickets to Gardaland from the hotel...easier and I think a little cheaper than at t...
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  • Stayed: April 2014, travelled with family
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1  Thank ddingermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio T, Direttore generale at Gardaland Hotel, responded to this reviewResponded 9 April 2014

Dear Guest,

Greetings from Gardaland i would like to thank you for your kind words and feedback.

I am very happy that you liked our Resort, Accommodation , Transfer service and i understand that you got exactly the right mood to evaluate our property.

Regarding your comments on the indoor pool, please note that our hotel is seasonal so an eventual investment of an indoor pool would be without profit for us. Usually we open from April to late October when weather is still good.

Regarding our culinary offer please note that our restaurant has the ISO2000 certification, in terms of quality and cleanless, and this is a unique add on value that many restaurants do not have. I would like to mention as well that our products are km zero and of course the venue is unique being a part of Gardaland World.

Thank you again for your kind comments, i hope to see you & your family in Gardaland Resort,

Kindest Regards,

Claudio Tammaro

Direttore Generale Gardaland Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gardaland Hotel

Address: Via Palu 1, 37014, Castelnuovo del Garda, Italy
Region: Italy > Veneto > Province of Verona > Castelnuovo del Garda
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Castelnuovo del Garda
#3 Romantic Hotel in Castelnuovo del Garda
#4 Family Hotel in Castelnuovo del Garda
Price Range: £86 - £225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gardaland Hotel 4*
Number of rooms: 247
Official Description (provided by the hotel):
The Gardaland Hotel Resort offers the perfect way to enjoy a holiday visit to Lake Garda and stay at the Italy's number one amusement park - Gardaland or to enjoy cultural and outdoor activites of the Northern Italy. Located on the shores of Lake Garda in the Verona region, our Lake Garda hotel is located near to spas and wineries, the Garda lake, the Verona Historical Centre, medieval towns making it the perfect choice for holidays to Lake Garda and a lot, lot more. Our 4 star Lake Garda Hotel enjoys a New England decor style with a massive 247 rooms. The hotel is adjacent to the Gardaland amusement park approximately 800 meters away with easy connection via a free bus shuttle every 20 minutes. Just in case you want to reach Gardaland Park, you can enjoy a very frequent free bus shuttle from Peschiera del Garda railway station. The hotel complex offers luxury accommodation with beautiful fantasy multicoloured gardens. A huge fountain is the centrepiece in the main court. Throughout the year our residents enjoy 11 daily different spectacular shows and sample the delicious genuine Italian food within the complex's five restaurants. Within our Lake Garda hotel there is so much for the family to enjoy as well as all that is needed for business meetings and conferences, truly our hotel has everything needed for business or pleasure. The Hotel has a new outdoor aquatic area the Blue Lagoon, with a children's pool, a Lazy River, a Jacuzzi and a Pool Restaurant, a private indoor Parking and a free outside parking. Gardaland Hotel Resort opens from March 24th to November 4th and from December 1st to January 6th. ... more   less 
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Also Known As:
Gardaland Hotel Castelnuovo Del Garda
Gardaland Hotel Resort
Gardaland Hotel Italy/Province Of Verona

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