We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cigarette smoke everywhere”
Review of Gardaland Park

Gardaland Park
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Live the adventure of Gardaland Resort, the first destination to have fun in Italy! Unforgettable emotions are waiting in the incredible Amusement Park, in a completely themed Aquarium and a fairy-like hotel.
Reviewed 10 May 2014 via mobile

In this park plenty of people smoke and there is no ban in most areas. For example, in the kids area people smoke an d through their buds on the floor where kids in bathing suits are running around. I also spoke to a member of staff who threw her cigarette on the floor bang in the middle of the kids area. I told her how she feels about smoking and throwing the bud in the kids area. She responded by saying that there is no smoking prohibition here.

When I raised the concern with a member of staff, I was told that she agrees that it is appalling but her manager would fire her if she said anything.

I would have a difficult time goon back there again with my two year old because of plenty of inconsiderate people (we all know it's Italy) but more shockingly the failure of the park to protect children from harm.

On the way out I asked to speak to a manager but they refused to contact one. They also said that everyone is free to smoke outdoors if they want to.

So Dear Gardaland Director,

You probably feel too superior to lower yourself and speak to park guests about these issues. Let me tell you that your staff fear repurcussions if they speak up that just goes to show the type of person you are.

You should be ashamed of the park's smoking policy.

Isn't it time you resigned?


3  Thank TheTraveller641456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gardaland-Resort, Customer Care at Gardaland Park, responded to this reviewResponded 1 September 2014

Thank you for having taken the time to share your thoughts and experience at Gardaland on Trip Advisor!
We are sorry to have heard about the inconvenience caused by smoking during your visit. We confirm you that the smoking ban is applied in the queue area of each attraction and show of the Park and where expressly indicated by proper signs. No smoking signs are also present inside the Prezzemolo Land area. In addition, we assure that our personnel is not allowed to smoke on the workplace.
Of course, we do hope to welcome you at Gardaland again soon, and in that occasion we invite you to point out if you find people smoking in those places where it is forbidden. Our aim is to make people respect the ban and let our Guests spend a memorable day in the Park.
Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (15,033)
Traveller rating
Traveller type
Time of year
Language
  • More languages
All reviews
"all ages"
in 151 reviews
"blue tornado"
in 89 reviews
"great fun"
in 74 reviews
"water rides"
in 61 reviews
"alton towers"
in 43 reviews
"lake garda"
in 60 reviews
"magic mountain"
in 36 reviews
"fast pass"
in 30 reviews
"whole family"
in 30 reviews
"express tickets"
in 29 reviews
"something for everyone"
in 31 reviews
"adrenaline rides"
in 28 reviews
"small children"
in 28 reviews
"evening ticket"
in 27 reviews
"popular rides"
in 26 reviews
"jungle rapids"
in 24 reviews
"fast food"
in 25 reviews
Filter

942 - 946 of 15,041 reviews

Reviewed 9 May 2014

where to start...so.. I`ve been there on May 2nd with group of 60 people (youngest 7 yrs and oldest 55 :D ) even weather was terrible atsmophere were amazing.. staff of gardaland were so kind and helpfull, they really made everything to smile us and to try to forgett on rain..park is perfect for every age group. rides are very quality , how adrenaline also some slow attractions. gardaland is connected with other small cities on garda lake with buses..but i don`t think you will want to go out of this park.. enjoy

2  Thank Ljubica N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gardaland-Resort, Customer Care at Gardaland Park, responded to this reviewResponded 10 May 2014

Thank you for having taken the time to share your thoughts and experience at Gardaland on Trip Advisor!

We are happy to have heard that you enjoyed at Gardaland and that the Park met your expectations as it is our aim to entertain and satisfy all our guests. Of course, we do hope to welcome you at Gardaland soon!

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

This park is perfect for families,friends or even couples. You can find any type of rides, for children, adults as well as for those who are afraid of hights or speed.I recommend you not to go at the weekend because it s full of people and there is a lot of waiting. I live in Italy and I go there every year, especially on summer when the price of the tickets is reduced almost by half after 18:00, and it s even more enjoyable since there are less people and it s not hot anymore. This park is worth the money trust me go there and you will have the time of your life!

2  Thank giorgia b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gardaland-Resort, Customer Care at Gardaland Park, responded to this reviewResponded 3 May 2014

Thank you for having taken the time to share your thoughts and experience at Gardaland on Trip Advisor!

We are happy to have heard that the Park met your expectations as it is our aim to offer a wide range of attractions and shows, in order to entertain and satisfy all our guests, including both thrill seekers and families with young children. Of course, we do hope to welcome you at the Gardaland Resort again soon!

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

Gardaland is very good! Free bus runs from peschiera train station & back again every 30 mins, very good! All rides operational although tornado broke, quickly fixed and running again, it is a stunning park and we'll set out to ensure you have lots to do! We had lunch at the restaurant by the pirate ship, average touristy food- but exactly that is expected when you are in theme parks, and definitely better than the food we saw others with around the park. 1 day is perfect here. We did not visit aquarium only the park bad enjoyed it slot.

Thank Cathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gardaland-Resort, Customer Care at Gardaland Park, responded to this reviewResponded 28 April 2014

Thank you for having taken the time to share your thoughts and experience at Gardaland on Trip Advisor!

We are happy to have heard that the Park met your expectations as it is our aim to entertain and satisfy all our guests. Of course, we do hope to welcome you at Gardaland soon!

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 22 April 2014

Great day out! We had 2 teen boys who really enjoyed the day. There was plenty to do and park is especially good for younger children too, with plenty of rides and attractions for all ages. It was very quiet so we managed to do all of the rides, some of them more than once!

1  Thank Laycock100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gardaland-Resort, Customer Care at Gardaland Park, responded to this reviewResponded 26 April 2014

Thank you for having taken the time to share your thoughts and experience at Gardaland on Trip Advisor!

We are happy to have heard that the Park met your expectations as it is our aim to entertain and satisfy all our guests. Of course, we do hope to welcome you at Gardaland soon!

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Gardaland Park also viewed

Lazise, Province of Verona
Lazise, Province of Verona
 
Garda, Province of Verona
Castelnuovo del Garda, Province of Verona
 

Been to Gardaland Park? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing