We have recently spent a week at the Parc Paradiso as part of a holiday with Treyn Holidays. Having read mixed reviews we had an open mind regarding this hotel and did not expect luxury as this was we thought for golfers and families interested in the sports facilities. We arrived on the first evening after a very long day travelling only to be met with the coolest reception we have ever experienced. The reception staff seemed more interested in getting us into the dining room for dinner as quickly as possible even before we had checked into our rooms. The group refused to do this and we at least had time to wash our hands ! As has been reported the rooms are clean and comfortable but in need of some upgrading. The beds were clean and the shower hot but the carpet in our room was dirty and threadbare and certainly not of four star standard. This hotel is advertised as a four star but clearly is not in many ways. There are no areas where guests can sit and read or be quiet as the only place for this is in the reception area or the Piano Bar which to us resembles a works canteen and was just as noisy! We noticed that Saga has its own room so maybe this has been mentioned before. The food was average in our view nothing exciting just what is to be expected in a large hotel. As the season is coming to an end we got the feeling that everyone is winding down now especially the receptionists as mentioned. We decided to try the golf driving range as it was a golf resort but when we requested clubs for hire for a left handed lady we were told in no uncertain terms that these were not available.... in a golf resort which is unbelievable. The area around the hotel is lovely and well kept and the hotel bus was very good, but if you go there dont expect to be welcomed with open arms. The "all inclusive " system works well and the quality of the wine and spirits was good, we also had bottles on the tables on occasions and these were readily replaced when requested. Not all bad but we will not return to this hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Booking.com, Travel Republic (UK), LoveHolidays, Expedia, Hotels.com, TripOnline SA, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Parc Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Parc Hotel Castelnuovo Del Garda
- Parc Hotel Italy/Province Of Verona