Just returned from a weeks family holiday
bearing in mind its a 3 star hotel, and I have been too many across Europe.
Positives are its a nice clean, airy and modern hotel. As stated the rooms are lovely and modern with Air Conditioning. Situated directly onto the beach, which is nice. The Pool area is spacious, with new Sunbeds and chairs, the pool bar is well stocked, named Vodka etc.The hotels own staff make this hotel. From the reception staff, waitresses and even the cleaners are all very very pleasant, probably the best I have ever seen!!
Now the Negatives, food was generally ok, but mostly was cold, and when it got busy the que to enter the dining area was a good 30 meters long, especially at lunch time, I have never seen this before, and so we ended up eating out. The 2nd pool was closed for 4 days, don't understand the reason why, and none was given, then it opened for the influx of Spanish holiday makers on the Friday. The Pool bar stocked ice cream and lollies for children, but these were only available between 17.00 and 19.00, otherwise a small fee was asked, like wise burgers and hot dogs only available between 15.00 and 17.00.
The childrens animation team were rude, and shown no interest in including our "English" children, only the leader spoke English, and the younger childrens leader was actually rude and made my children leave the pool when she wanted to use it. Also the childrens pool became dirty towards the end of our holiday, and my 6 and 4 year old both cut their toes in this pool. My Final problem was the fact that the hotel had 4 bars, 2 outside and 2 inside, but the only 1 open both day and night was the main pool bar. The "Patio" area looks really nice but the bar is left closed!! The entertainment again is all in Spanish, so we couldn't get involved with the music quiz, or even understand what the magician was saying!!
In general we had a lovely holiday, but only because we made it ourselves. Be wary of going here, especially if you are English, as it is geared to the Spanish and Italian.
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- Also Known As:
- Trinidad Hotel Roquetas De Mar
- Hotel Roc Golf Trinidad Roquetas De Mar, Almeria, Spain