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“All Spanish none English all others, speaking only in Spanish and every thing in Spanish can't wait to come back in UK.”

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Diverhotel Roquetas
Ranked #11 of 34 Hotels in Roquetas de Mar
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“All Spanish none English all others, speaking only in Spanish and every thing in Spanish can't wait to come back in UK.”
Reviewed 28 August 2014

All Spanish and all speaking only in Spanish, hotels raiting 2 not 4 star. Bedrooms small and need refurnished, only can say food was ok, and to much kids who is very rood and racists. Location is close to beach and shops. I will never come back in Diverhotel and not recommending to no one who not speaking Spanish I never thing that Spanish people so rood.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3 Thank jermolajeva2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Diverhotel Roquetas, responded to this review, 1 October 2014
Dear Guests,
Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all what it could have been.

We regret not covering your expectations and we will be delighted if you offer us the opportunity to return to have you back in any of our establishments.

Diverhotel Roquetas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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833 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Chelmsford, United Kingdom
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 8 September 2005

We arrived at the Playazul 4* Hotel at about 8pm on an Easyjet slightly delayed flight. After about 40mins private transfer from the airport to our hotel - have your passports ready - our rooms were ready and as we were on all inclusive we were given a chip and pin type card which was also your key card for your room. You used this key for everything. I have to say that in the past we have been given wristbands for all/inc. This meant you had to provide a signature for everything you had which was a bit of a pain. We also found it difficult it one parent wanted to take the children to bed and the other wanted to stay up using the bar. We swiftly went to reception the following morning and were given a duplicate key card. The receptionists do speak a little English but the hotel is 99% Spanish so everything is geared towards them!

The hotel offers a beach/pool towel service which is very convenient. You can change your towels as many times as you want to. There isn't a hospitality tray in your room so take a kettle and English tea-bags if you fancy a cuppa at anytime during the day. Their tea is just not the same.

The Rooms
We felt the rooms were in need of some refurbishment. The good side was the air con unit was very good and there was also a remote controlled fan above the bed. The bathrooms were small and in need of updating. We had a leak from the room above which was promptly dealt with. Linen and towels changed regularly.

The Pool Area
The pool was lovely and clean and had toboggan style slides into it and a separate jacuzzi area (for adults only) but we felt it was far too small for the amount of people using it. There was also an indoor pool and jacuzzi area which was also full to capacity. All areas were kept very clean but beware the early bed reservers!!

Daytime - There was a large chess set, mini golf area (although everytime my children wanted to use it there were either no clubs or balls available!), shuffle board area, bowls area, pistol/rifle shooting area and also a darts board. Plenty to do but if you're English then be advised that you are at the bottom of the list as the Spanish dominate these activities. There are regular aerobics/dance sessions which we found quite fun! There is also a mini-club for the little ones - the group of 4 entertainers (2 men, 2 girls) were in charge of all the entertainment in this hotel. They were very dedicated and very good.
Evening entertainment starts late - I suppose to accommodate the Spanish siestas! There's a Mini-disco at 10pm!! And then some form of entertain from 10:30pm (which included a Flamenco show). Everything closes at midnight.

The Food
The restaurant was charming but the food area simply wasn't big enough when the hotel is at full capacity. We found we had to queue for ages to get certain foods by which time anything else on your plate was cold! Saying that - there was a good selection. Expect chips with everything though, only usually one other potato dish. Large selection of fish and meats but you have to wait to have them cooked. We found that the earlier we went to dinner, the more pleasant it was - ie. It opened at 7pm so we were there waiting. Most of the Spanish like their dinner around 8:30-9:00. The same with breakfast - get there between 8am and 8:45 for the most relaxing meal before the Spanish stampede everything! The waiters/waitresses hardly speak any English. Ooh and Cava at breakfast - if you can stomach it!

The resort
Roquetas de Mar is, we feel, still undiscovered and untouched by the British. It really is lovely. The weather is good all year round. There are a few English bars dotted around so there's no need to feel home sick - the M25 Bar is a favourite of ours (lovely food and Sky TV!), also the Miners Bar is v. welcoming. The Beach is very clean and for E3 per day you can have a lovely beach bed and straw umbrella right on the sea.
Flies - you may have read many reports about the flies in Almeria. Well around the pool there were some but not as many as when I was at the CaboGata Garden Hotel in July. If you want to escape them then go to the beach - it's far too windy down there for them. Beware - we all got really burnt on the beach!!

I would certainly go back to Almeria but not to this hotel…although it was enjoyable… it's good to try something different.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
24 Thank Mooster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Diverhotel Roquetas

Property: Diverhotel Roquetas
Address: Calle Sierra Nevada 41, 04740, Roquetas de Mar, Spain (Formerly Playazul Hotel)
Region: Spain > Andalucia > Province of Almeria > Roquetas de Mar
Bar / Lounge Beach Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Roquetas de Mar
#11 On the Beach Hotel in Roquetas de Mar
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Diverhotel Roquetas 4*
Number of rooms: 183
Official Description (provided by the hotel):
The diverhotel Roquetas is situated 250m from the beach in the resort of Roquetas de Mar, a municipality which covers a strip of coastline to the south-east of the province and which includes, amongst others, the resorts of Aguadulce, El Parador, Las Marinas, Urbanizacion and Las Salinas. The centre is home to different monuments, such as Nuestra Senora del Rosario church, dating back to the 17th century, Las Roquetas castle and Los Cerrillos watchtower, from the Arab era. ... more   less 
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Also Known As:
Diverhotel Roquetas Roquetas De Mar, Almeria, Spain

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