We used this hotel in Jan for a sky holiday in Formigal. It is not close to the centre and if you have children it's hard to go out of the hotel if you don't have a car. On the other hand they have some vans that take you there and to the slopes only that in some days they only had one van running meaning people had to wait a long time (if you have booked classes get your own car which was what we had to do) and we also took our car to dinner in Formigal because the last van returned at 21h30...what??? Apart from that, rooms are spacious and it is a quite modern hotel, we couldn't ear any noise from other rooms and from the hallways which was very good to get a rest We had a great balcony with a view (I guess all bedrooms have it). It has an indoor pool which in my opinión should have some rules checked out first...no diving for example? Has it is small and it becomes a zoo when it was full of people, which brings me to another suggestion of rule: limit the numer of people that might be in there.
Had a good kids club, not so sure they had so much activities but our son always comeback with a drawing, or a mask and he always wanted to return so that was good.
We had problems with a waiter in breakfast, he was quite rude but then they come to appologise so case closed, however I do mention it here because whenever this happens you should always complain. You are paying enough to get a good service.
Also they have a big problem with the place to keep the skis, the cabinets are small and if you are a family of four you have to get at least 2, before leaving it is caos and people block the passage, so I don't understand how such a big hotel makes such a small place to keep the skis where people can barely move.
It is a good hotel and at the time of our booking I felt it wasn't expensive because it included breakfast, but looking back I think it needs to improve many things to make sure it is at it's best.
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- Also Known As:
- Melia Hotel Alto Aragon
- HG Alto Aragon Spain