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“Lovely garden in a truly Catalan setting grumpy waiter”

Restaurant Palau Lo Mirador
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Business meetings, Child-friendly, Romantic, Groups, Local cuisine, Special Occasion Dining
Dining options: After-hours, Lunch, Brunch, Breakfast, Dinner, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Outdoor Seating, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Our gastronomy is based on a select Mediterranean cuisine, based on the best products of the area: fresh fish from Roses, vegetables from the fertile plain of the Empordá, beef from Girona, ice cream from Torroella artisan patisserie. Our restaurant is located on the ground floor of the Palau Lo Mirador. Palau Lo Mirador is a landmark building, first documented in 1385, although its origins go back to Torroella beginning of the ninth century AD. In this magnificent palace, intrinsically linked to the town of Torroella, important facts have been developed as part of the history of Catalonia. The nineteenth-century architect Rafael Maso was in charge of the reform project of the manor to make it a noble house. He used architectural elements from different Torroella houses owned by the family of Robert as stones, turns, hooks ... with the desire to maintain the medieval spirit of the whole.
Nailsea, United Kingdom
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Lovely garden in a truly Catalan setting grumpy waiter”
Reviewed 10 June 2014

Lovely food, great value, warm welcome with Cava on arrival.
Unfortunately the waiter was impatient, grumpy and made it obvious that all foreigners were most unwelcome

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Julia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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245 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Calne, United Kingdom
Level Contributor
118 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
“Lovely old building, nice restaurant but disappointing food”
Reviewed 13 February 2014

This was our third visit to this restaurant over the last two years but this time we were disappointed by the quality of the food. Our party of six all decided on the €18.50 menu del dia which was a three course meal with wine and bread included. The restaurant was very quiet with only 10-12 people eating so we were surprised when several dishes had clearly been standing some time before they were served, including my ravioli and cheese starter. The prawn and seafood rice (paella dish for two persons) had a big quantity of rather nice rice served with two tiny prawns and hardly any other pieces of fish. The pineapple carpaccio dessert was ok and the best part of the meal. The service was very average. This week's experience was really disappointing as we have had some excellent value for money meals at the Mirador in the last couple of years.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank David528764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prascon, Gerente at Restaurant Palau Lo Mirador, responded to this review, 18 April 2014
Dear costumer,

Your opinion is important to us because it helps us to constantly improve our service and I would like to thank you for having taken your time to send it to us.

I apologize that this time your visit to our restaurant was not to your satisfaction. We would be very happy to see you again in our restaurant and so have the opportunity to regain your confidence in our service.

Yours sincerely,

Patricio Rascón
Director
Hotel Palau lo Mirador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barbera del Valles, Spain
Level Contributor
64 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Excellent”
Reviewed 9 February 2014 via mobile

Nice place, good quality, historical place, and very good meal.
To recommend in Torroella de Montgri.

Visited February 2014
Helpful?
Thank Sgatell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prascon, Gerente at Restaurant Palau Lo Mirador, responded to this review, 18 April 2014
Dear costumer,

I would like to thank you for having taken your time to send it to us and I am very glad that your visit at our restaurant was to your satisfaction.

Best regards,

Patricio Rascón
Director
Hotel Palau lo Mirador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Girona, Spain
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Worst Food Ever”
Reviewed 10 October 2013

We ate at the restaurant in June. The service was slow and the staff all appeared miserable. The first course was edible but tasteless. For the second course we chose Pork which, when it eventually came, was raw. The food was returned but was no better the second time around. We decided to leave without eating the food or having desert and coffee. When we complained to the management, they were totally uninterested. We have eaten at many restaurants in the area for over 30 years but this was the worst food we have ever been served. Will definately NOT be returning.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Babs53_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prascon, Gerente at Restaurant Palau Lo Mirador, responded to this review, 7 December 2013
First of all I have to Say that I regret the experience described by your review. Clearly, the facts and complains expressed hasn't be treated properly.

How ever I have to say that I'm not agree about "the lack of interest showed by the hotel Manager" regarding your comments. Unfortunatly, the person who assit you was not the right one.

I'd like to add that the facts and the experience described by you are far from our company standards in terms of quality and costumer satisfaction. I´m not trying to excuse ourselves, I understand that your experience was unique and personal. That's the reason that I'll be pleased to met you one day at our hotel in order to treat your complain as it worth it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northumberland Heath
Level Contributor
91 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Terrific food, drink and location”
Reviewed 25 September 2013

This was our second visit to the Mirador and would happily come back for a third. The location of the restaurant had changed from our last visit (2 years ago) but the quality of the food and wine was unchanged. As were the prices which made for a pleasant surprise. There was a wedding in full swing when we ate and the happy couple provided a glass champagne, which was much appreciated. The rack of lamb I had for main course was beautifully cooked and plentiful. Would happily recommend to anyone in the area.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank SirP67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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