stayed here for a week in october with a family group ranging in age from 22months to 81 years,have stayed at a number of hotels in the costa brava/maresme area,this was the best so far,the rooms were what you would expect,although its worth trying to get a sea view if you plan spending time on your balcony.its well positioned,cross the road and youre on the beach,also very close to the railway station.we were all happy with the quality of the food,but there were occasional queues to get into the dining room, not too surprising as the hotel was full,the whole hotel was spotless with rooms cleaned daily,the entertainment was fairly good,the winner for me was the staff though,i find that a grumpy barman or receptionist can take the shine off a hotel,not the case here,without exception,the staff were genuinely friendly,helpful and seemed happy to be working there.we had a number of problems,beginning with arriving at our original hotel to be told we were in the wrong resort(we had booked an aqua hotel roullette and were informed we were booked into the aqua bertran in llorret arrived there and found we had been given the wrong info,reception staff there were very helpful as well.it may be worth double checking with the hotel if youre on a similar promotion,though to be fair,i didnt get the impression this was a regular occurence)the 81 year old in our party took ill,requiring an ambulance,again this was dealt with very well by the promenade staff,finally i had my wallet stolen on the train (lucky white heather anyone?!!)apparently the railway is rife with pickpockets so beware! again the reception staff were very helpful and rescued a potentially terrible holiday,if i holiday in this area again i will make a point of staying here,the staff just giving it the edge over other equally good hotels
- Official Description (provided by the hotel):
- Located by the beach on the promenade of Pineda de Mar in a central location. The hotel is cozy and in an ideal emplacement to enjoy what Pineda de Mar has to offer. This is the welcoming, relaxing hotel you have been looking for where our staff are both caring and professional which allows you to enjoy the hotel's facilities with ease. Our younger guests will enjoy an action packed holiday both inside the hotel with the miniclub's daily animation program as well as activities which are ran outside of the hotel including the summer beach parties where children can have fun with inflatables etc under the supervision of our entertainment team. In the mean time, you are free to relax and soak up the sun with the peace of mind that your children are being entertained and taken care of. The hotel has many facilities which our guests can enjoy: varied buffets in our pleasantly decorated dining room, a relaxing pool area, a children's playground and nightly entertainment shows. The hotel also has a gym and guests are free to relax in the renovated lounge bar and terrace. The hotel also has well equipped rooms with all the necessary facilities our guests could need for an enjoyable stay like wi-fi and indoor parking. You will undoubtedly enjoy an unforgettable stay at Aqua Hotel Promenade. ... more less
- Reservation Options:
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- Also Known As:
- Aqua Hotel Pineda De Mar