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“good hotel -excellent staff” 5 of 5 bubbles
Review of Aqua Hotel Promenade

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Aqua Hotel Promenade
Ranked #2 of 17 Hotels in Pineda de Mar
Certificate of Excellence
fort william scotland
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“good hotel -excellent staff”
5 of 5 bubbles Reviewed 15 November 2008

stayed here for a week in october with a family group ranging in age from 22months to 81 years,have stayed at a number of hotels in the costa brava/maresme area,this was the best so far,the rooms were what you would expect,although its worth trying to get a sea view if you plan spending time on your balcony.its well positioned,cross the road and youre on the beach,also very close to the railway station.we were all happy with the quality of the food,but there were occasional queues to get into the dining room, not too surprising as the hotel was full,the whole hotel was spotless with rooms cleaned daily,the entertainment was fairly good,the winner for me was the staff though,i find that a grumpy barman or receptionist can take the shine off a hotel,not the case here,without exception,the staff were genuinely friendly,helpful and seemed happy to be working there.we had a number of problems,beginning with arriving at our original hotel to be told we were in the wrong resort(we had booked an aqua hotel roullette and were informed we were booked into the aqua bertran in llorret arrived there and found we had been given the wrong info,reception staff there were very helpful as well.it may be worth double checking with the hotel if youre on a similar promotion,though to be fair,i didnt get the impression this was a regular occurence)the 81 year old in our party took ill,requiring an ambulance,again this was dealt with very well by the promenade staff,finally i had my wallet stolen on the train (lucky white heather anyone?!!)apparently the railway is rife with pickpockets so beware! again the reception staff were very helpful and rescued a potentially terrible holiday,if i holiday in this area again i will make a point of staying here,the staff just giving it the edge over other equally good hotels

  • Liked — the food
  • Disliked — nothing
  • Stayed October 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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395 reviews from our community

Traveller rating
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See reviews for
170
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
leeds west yorkshire
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 October 2008

The Aqua Hotel Promenade has excellent views of the beach at the front of the hotel, but the back of the hotel overlooking the pool, has a poor outlook. Never went in the pool the whole fortnight as it was in the shade, probably as it was late in the season, and it's surrounded by buildings. Hotel very clean, nice staff, and food okay. Booked a package through Jet2.com - the flights were excellent - both ways ran on time, no problems. Good value for money.

However, be warned, if you book through Jet2 for your transfers, (with Holiday Taxi), we were kept standing around for one & a half hours at Barcelona airport to start with, on the outward trip. The actual coach trip only took just over an hour. Then on returning, they gave us instructions to meet the coach at the railway station - it did not come to the hotel to pick us up. The actual flight time was 5.40pm, however, we were told to be there ready for the coach by 12.35. (Coach to collect us by 12.50). So we were stood there in the rain for 15 mins. The coach then got us to Barcelona airport by about 2pm, - 3 hours and 40 mins before our flight & check in was not open. The seats there are hard plastic ones & not enough to go around, so we were not impressed at all. If we go again, we will look for an alternative. However, whilst at Pineda, we checked with tourist information office & she told us it would be 90 euros to get a taxi back to the airport.

We did talk to another English couple who said they had booked transfers on the internet with Shuttle Direct but that was to Gerona Airport - & they did get picked up from the hotel - so my advice is to shop around for your transfers.

Overall, Pineda de Mar is a nice quiet place, the Aqua Promenade is close to the railway station so you can get around. We had trips to Barcelona, Calella, Blanes, Lloret & Tossa de Mar. Tossa is very picturesque with a castle, thought it was lovely. The hotel does not get the rowdy element which suited us as we actually slept well there. A lot of older people and different nationaliies there - many were Dutch people, who were very nice.

  • Liked — Good location & sea views, excellent position close to railway station
  • Disliked — We were lucky to have sea view but the bedrooms at the back of hotel had poor outlook
  • Stayed October 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Hycilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scunthorpe lincolnshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 October 2008

Having read such good reviews about this hotel, i decided it sounded excellent. On arrival, i realised it was exactly as advertised. Hotel receptionists very helpful. Transfer to hotel was by coach, had to wait a while at airport, would maybe use taxi next time.

Enjoyed it that much, will definitely go again!!!!!

Took our own travel kettle, very useful for morning cuppa!!!

Hairdryer provided in bathroom!!!!

Excellent room service, came in every day!!!!

First holiday abroad for my husband, he didnt want to come home!!!

Food choice was first class, something for everyone!!!!

  • Liked — hotel staff very friendly
  • Disliked — could not fault anything
  • Stayed September 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rubysgirlooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aqua Hotel Promenade

Property: Aqua Hotel Promenade
Address: Passeig Maritim 7, 08397 Pineda de Mar, Spain
Region: Spain > Catalonia > Province of Barcelona > Pineda de Mar
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Pineda de Mar
Price Range (Based on Average Rates): £
Hotel Class:4 star — Aqua Hotel Promenade 4*
Number of rooms: 172
Official Description (provided by the hotel):
Located by the beach on the promenade of Pineda de Mar in a central location. The hotel is cozy and in an ideal emplacement to enjoy what Pineda de Mar has to offer. This is the welcoming, relaxing hotel you have been looking for where our staff are both caring and professional which allows you to enjoy the hotel's facilities with ease. Our younger guests will enjoy an action packed holiday both inside the hotel with the miniclub's daily animation program as well as activities which are ran outside of the hotel including the summer beach parties where children can have fun with inflatables etc under the supervision of our entertainment team. In the mean time, you are free to relax and soak up the sun with the peace of mind that your children are being entertained and taken care of. The hotel has many facilities which our guests can enjoy: varied buffets in our pleasantly decorated dining room, a relaxing pool area, a children's playground and nightly entertainment shows. The hotel also has a gym and guests are free to relax in the renovated lounge bar and terrace. The hotel also has well equipped rooms with all the necessary facilities our guests could need for an enjoyable stay like wi-fi and indoor parking. You will undoubtedly enjoy an unforgettable stay at Aqua Hotel Promenade. ... more   less 
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Also Known As:
Aqua Hotel Pineda De Mar

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