I would normally have given this hotel a 4.5/5 rating if it were not for the terrible experience I had at the Spa. As soon as you enter the hotel you will feel a sense of calm, you will sleep like a baby, and the breakfast is great.
Please only continue reading below if you plan to use the spa.
Without any intention to overdramatize the experience I had, the massage that I received along with the masseuse who gave it, were the worst I have ever had – and I have travelled all over the world and have had varied treatments from “hole in the wall” centres to 5 Star luxury spas.
The lady who carried out my treatment was SITTING on a chair while she gave my “massage”, which was actually a RUB DOWN, similar to applying sun lotion on oneself. To be precise, she POURED the massage oil on my back - there was zero hand pressure for the duration of the massage. When she did get up to pick up the massage oil her shoes made loud squeaky sounds, I was truly SHOCKED, disappointed and saddened by the masseuse’s lack of professionalism.
The following day I went to use the Spa Facilities and the ladies at the reception were uninvolved. I had to ask where the lockers were and if I could have a towel. About half an hour before the facilty was to close a lady came by and without much courtesy informed us that the Spa would be closing for the afternoon (as scheduled) and by the time I was out of the locker room (5 minutes after closing time), there was no staff in sight.
I perceived the masseuse to be lazy and disinterested and I have written to the hotel management to express my disatisfaction. The only positive I derived from that experience is that one (myself) must take pride in whichever activity they are asked to carry out, personal or professional, menial oe consequential. I know that from that experience I am more "quality conscious".
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