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“Don't even think about using the wifi”

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Thalasia Costa de Murcia
Reviewed 24 April 2014

Got put here as a result of a business trip. Wished I hadn't.
Probably ok if you are here on holiday, not much use for anything else.
The wifi is totally unuseable..0.43 Mbps - which means you are pretty isolated, and now way to make or received Skype calls.
When I complained I was offered a faster speed - which worked for a while, and then dropped back to what is was before.

The room itself was OK - but as a Mercure this is pretty basic - I've definately stayed in better.
Overall pretty poor.

  • Stayed: April 2014, travelled on business
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Thank logoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelThalasia, Front Office Manager at Thalasia Costa de Murcia, responded to this reviewResponded 26 April 2014

Dear Basingstoke,

First of all we would like to thank you for your stay in our Hotel Mercure Thalasia Costa de Murcia and for taking your time and leaving your opinion. We are very afraid that your stay was not as you expected to be. It´s correct that we have different types of wifi conexions in our hotel and in case you need a faster speed, we can provide you with a different password for using it. We don´t know what could happend in the moment you couldn´t use it correctly, but normally it has to work. We are very sorry that this problem caused you a bad impression about our Hotel and hope that we can receive you in future again and show you that things can go better.

Kind Regards,

Hotel Mercure Thalasia

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Reviews (805)
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91 - 97 of 805 reviews

Reviewed 20 April 2014 via mobile

We stayed here for four nights over Easter and were very pleased with our choice. The check in was smooth and quick and we were soon enjoying our junior suite. We paid less than €100 per night b&b for a suit that would beat many a four star hotel in the UK. We didn't use the spa or indoor pool but they looked high quality, the only odd thing to mention is the dress code. If you use the spa and or the pool you are asked to wear your bath robe while walking around the hotel. We thought this was hilarious when we were checking in ad to start with we were not aware of this rule. The hotel is situated about a mile or so away from the main area with the salt flats and sea just in front of the hotel. There is also some kind of treatment plant in front of the hotel too and on our first day it did smell a bit bad but after that we didn't encounter the smell again. We will be returning as the hotel and the area are beautifully relaxing and as most of the people staying in the hotel and surrounding area are Spanish not a wiff of "Blackpool kiss me quick culture."

Stayed: April 2014, travelled as a couple
Thank rob s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

we spent 2 days here in march 2014, very good room, excellent spa, breakfast was fab,
although the shrubs outside needed some TLC ,but that's minor, staff brilliant, would recommend it to any one (better if you love all things Spanish)

Room Tip: if you ask for a south facing room you get to look out to sea over the salt flats
  • Stayed: March 2014, travelled as a couple
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Thank halton923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

Stayed on a business trip.
Breakfast with a good selection
Comfy Rooms
Excellent service all round.
Situated in a Good location with swimming pools etc, short drive to local town with further choices of excellent restaurants.
Stayed twice here

  • Stayed: May 2013, travelled on business
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Thank DesiB0y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

we have been to many spas but I would put this at the top of my list our room was lovely we did up grade , its was our anniversary and a lovely way to spent it we are back again on the 19th of April again for our anniversary ,and can not wait

Room Tip: up grade its worth it
  • Stayed: April 2013, travelled as a couple
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Thank ciccotost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

My Partner and I have stayed at this hotel on a number of occasions and it's always nice to go back. We had a special offer for 3 nights in January for my birthday so returned to this hotel. On arrival we were given a room upgrade overlooking the salt lakes.
a few weeks later we were back for a pre valentine deal,again for 3 nights. The receptionist (Gracia) recognised us,and told us she'd have a little suprise for us in our room. We got settled,and went down to use the thallasio pools (always a treat for us) After leaving the pool and going back to our room,there was a knock at the door and Gracia had arranged delivery of a bottle of Cava and chocolates for us. It was a delightful suprise and made us feel very special.
We had another great stay in this fantastic hotel that we have come to love so much. They make us feel so welcome,and we will be going back. Thank you to everyone in the hotel,especially the lovely Gracia.

  • Stayed: February 2014, travelled as a couple
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1  Thank bazbov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2014

The hotel was very modern with lights that turned on as we walked through the hallway. The room had an extra large king bed with a nice big bathroom (bidet, toilet, elevated sink, glass shower, no bathtub) but room was very hot! Air conditioning is turned off during "winter" months and we found it to be too warm in the room April 1. We could not control the temperature and the lights shut off automatically after a few minutes without the room key in the slot by the door. It was quiet and dark though which was nice.

Stayed: April 2013, travelled as a couple
Thank Jacquie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Thalasia Costa de Murcia

Address: Avenida del Puerto 327-329, 30740 San Pedro del Pinatar, Spain
Phone Number:
Region: Spain > Region of Murcia > San Pedro del Pinatar
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in San Pedro del Pinatar
Price Range: £49 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thalasia Costa de Murcia 4*
Number of rooms: 213
Reservation Options:
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Also Known As:
Thalasia Hotel & Thalasso San Pedro Del Pinatar
Thalasia Hotel And Thalasso Center
Thalasia Hotel Thalasso Center
Thalasia Spa Thalasso Center
Thalasia Costa De Murcia San Pedro Del Pinatar, Spain - Region Of Murcia

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