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“Beautiful Classic Hotel ★★★★★”

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Slepe Hall Hotel & Restaurant
Ranked #1 of 4 Hotels in St Ives
Certificate of Excellence
Brisbane, Australia
Level 4 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Beautiful Classic Hotel ★★★★★”
Reviewed 13 July 2014

Slepe Hall Hotel is set in the quant area of St. Ives, Cambridgshire. Parts the building are over 300 years old. The rooms are quirky in so much as to get to our room you ascend the old fashioned windey staircase, turn right down the corridor, turn right again down four steps, along the corridor again, left up five steps, open the fire door, down another corridor to our room. Very comfortable double bed. Ensuite had shower and a spar-bath. The food at Slepe Hall is outstanding and so is the service from all the staff. .. nothing is too much trouble. We would happily stay there again. Brilliant.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Penny917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review, 14 July 2014
Thanks for your kind comments following your stay with us last week, I am pleased that you like the "quirkiness" of the building!

We look forward to welcoming you back to the hotel again and hope that you enjoy the rest of your travels and that you find some more delicious ice cream!
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258 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
1 review
Reviewed 12 July 2014

We were fortunate to be able to book Slepe Hall for for our wedding day almost on a whim. It was only due to cancellation that we were able to secure our wedding day, the 5th July 2014, and we are so thankful that we did.

From start to finish Stuart (manager) and his team attended our every whim. We really cannot recommend Stuart enough as a wedding coordinator as well as hotel manager. It is clear that he is juggling many bookings simultaneously and still not a detail was forgotten. Stuart - make sure you find the time to put your feet up!

On the day itself we were truly overwhelmed with how much attention to detail was put into our set up in the Brunel Suite - brides needn't worry. The level of care really is above and beyond to make sure those little details that are so important all come together to make your day as special as you hoped.

Although the day started out damp the weather came through for us in the end. We enjoyed a wonderful drinks reception on the terrace and took photographs in the small garden. We did worry initially that the pictures wouldn't be as great as we hoped given the small space in which to take them, but our photographer (Sarah Ellen Bailey) allayed our fears with some truly beautiful pictures (so far). Again, those small touches came through with Stuart personally serving us our canapés and drinks. This is the key thing to remember when booking this hotel - the level of service is above and beyond at all times.

Our families booked out the entire hotel and all were comfortable, well catered for and thoroughly enjoyed their stay. Any mix ups and hitches were swiftly dealt with by a fantastic reception team. Their patience is unparalleled. The bridal suite is a lovely room - my only complaint - everyone else got a chocolate chip cookie. Where was ours?! Also, I must admit the rooms were all roasting. In July it is to be expected but it would be nice to think that there could be a solution.

Lastly, our main reason for booking Slepe Hall was the food. All that needs to be said is that it must be tried. The Ramsey's Brasserie is one of the best restaurants in the area - and this was carried through on the day.
With this in mind we are truly looking forward to enjoying the fantastic food and company at the hotel this time next year for our anniversary dinner - hopefully the raspberry crunch chocolate mousse will have been reinstated!

Room Tip: Rooms towards the back of the hotel will be quieter
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review, 14 July 2014
Thank you for you r very kind comments following your wedding with us on the 5th July, we are all delighted that you had such a great day.

As manager of the hotel I get lots of the plaudits however without the great team that I have working with me we wouldn't be able to deliver the service levels that we do.

We have found a temporary solution to the hot rooms, we have now installed large fans to help circulate the air and found this to be helping so far.

Please don't leave it a year to come back and enjoy the restaurant, we are open 7 days a week!

We look forward to seeing you both again soon
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St Ives, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 July 2014

We celebrated our wedding at Slepe Hall on 7th June 2014 (4 weeks ago today!), and had an amazing time!

The team were very helpful and friendly throughout…

Stuart, the manager, handled our booking and was great with answering any questions we had. The complimentary meal tasting was a lovely experience (lots of choice on the menu), and we even got to sample the wine! Having run through the day’s timings beforehand, there were no gaps in the day – everything ran smoothly.

Natalie, the assistant manager, was lovely – even coming to the rescue with securing the father-of-the-bride’s buttonhole before heading to the Church (thank you)!

The waiting and bar staff were brilliant too, from the waitress at breakfast on the morning of the big day to the barman that stayed up late with our guests staying at the hotel!

With the weather changeable (thunder storms and heavy rain in the morning) it was reassuring that Slepe Hall were prepared; we were fortunate though to be served arrival drinks and canapés on the terrace area in the afternoon sun – and greeted with a red carpet, which was a nice touch.

The Brunel Suite had been set up perfectly for our wedding reception and was comfortable for all of our guests.

The food we had chosen for our wedding breakfast was excellent; a lot of our guests complimented this and it was fantastic how 65 people were catered for simultaneously.

Into the evening, the lighting in the Brunel Suite provided some ambience – the food option we had chosen was just right too. The disco (arranged through Slepe Hall) was a lot of fun.

The hotel itself, having recently been refurbished, is a lovely venue and the accommodation very comfortable!

We would absolutely recommend Slepe Hall to others…and we look forward to visiting very soon!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsTAH_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review, 11 July 2014
Thanks for your really nice comments following your wedding with us this June, after the delay from last year I was really pleased that we got you to the wedding day and that you had such a great day.

We do try very hard to ensure the day runs really smoothly, even adjusting button holes on dad's jacket!

We look forward to seeing you again in the hotel soon, and to seeing some of your pictures

We all wish you a long and happy marriage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ely, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2014

I would like to start the review by saying how wonderful our wedding was here! Perfect location for family members to stay!! Slepe hall were incredible at looking after us on our wedding day. Stuart was a little hard to get hold of in the wedding planning process, but he still really looked after our needs! Slepe hall couldn't have looked after us any better. Slepe hall really made us feel at home, so much so we both felt like we had private hired the venue!! The only complaints we got from the guests is that the rooms were too hot at night, but i believe they have now ordered fans. The beds were incredibly comfortable! The food was incredible, the staff was incredible, we basically had a perfect wedding, and most of this thanks should go to slepe hall and the staff.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sade C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart C, General Manager at Slepe Hall Hotel & Restaurant, responded to this review, 11 July 2014
Thanks for your kind comments, particularly regarding the staff which I have passed on to them. I am glad that you had a great day, I only wish that I had arranged for England to win that night when we showed it on the big screen for you!
We look forward to seeing you again soon and to seeing some of the pictures.
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Cambridge, United Kingdom
Level 6 Contributor
267 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 1 July 2014

I've been eating at Slepe Hall for nearly 20 years now and under the last management it went seriously downhill. This was my first visit since the change in ownership and my first impression was positive: the sun was shining and the dreadful American bar has gone. Admittedly my demands today were not heavy but my crayfish, smoked salmon and avocado salad was excellent even if I did have to ask specially for oil and vinegar for the dressing.

  • Stayed July 2014, travelled on business
    • Value
    • Service
Helpful?
Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JPW232, General Manager at Slepe Hall Hotel & Restaurant, responded to this review, 5 July 2014
Thank you for your recent feedback following your light meal with us. I am pleased that you approve of the changes that we have made and that you enjoyed your meal. I hope that you will come back again soon and put our chefs to the test!
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Cambridgeshire
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

I just wanted to say a huge thank you to Stuart and all the Staff at Slepe Hall for making my 50th Celebration an absolutely fantastic evening on Friday 20th June 2014. The venue was perfect, the food delicious, and all the staff were extremely helpful, friendly and accommodating. The evening ran so smoothly that I did not have to worry about a thing, and I have had great feedback and comments from my guests saying "what a wonderful" time they had.

From the first contact I had with Stuart, his professionalism and attention to detail was evident, and I have been impressed with the consistent high level of service received. Particular thanks must go to him, of course, and all the others who were involved on the evening.
So thank you for helping to make this evening such a great success, and hope I get the opportunity to attend another fabulous evening at Slepe Hall.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BimbleCambridgeshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JPW232, General Manager at Slepe Hall Hotel & Restaurant, responded to this review, 25 June 2014
Thanks for your very nice review following your 50th Birthday celebrations last weekend, I am delighted that you and all of your guests had a good time, I did indeed speak to lots as they were leaving and they confirmed that they had enjoyed the evening.

We look forward to seeing you many more times at the hotel
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St Ives, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 June 2014

We got married 31st May 2014 at Slepe Hall. Everything went very smoothly thanks to the staff who were very organised and met every detail requested. The Brunel suite was set up perfectly and whatever we needed they were able to provide us with. The BBQ we had was great. Food was lovely came out freshly cooked. The rooms were very clean and the Jacuzzi bath was perfect to end a great day! Thank you so much to all of the team at Slepe Hall you made our day very special. Stuart and Natalie did a great job for our special day and we would recommend the venue to anyone who is looking for an intimate wedding day. From Mr and Mrs Parnham :)

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zoe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JPW232, General Manager at Slepe Hall Hotel & Restaurant, responded to this review, 25 June 2014
Thanks for your lovely review following your special wedding day, I am really pleased that you enjoyed the day so much. We are striving to achieve very high standards for our functions and weddings alongside everything we do in the hotel and I am pleased that we didn't fail on your day. We look forward to seeing you in the restaurant soon and hopefully we will get to see some of your pictures.

Many Congratulations to you both
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Additional Information about Slepe Hall Hotel & Restaurant

Property: Slepe Hall Hotel & Restaurant
Address: Ramsey Road, St Ives PE27 5RB, England
Region: United Kingdom > England > Cambridgeshire > St Ives
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 4 Hotels in St Ives
Price Range (Based on Average Rates): ££
Number of rooms: 16
Official Description (provided by the hotel):
New ownership from December 2012 has seen this beautiful building tastefully restored to its former grandeur with extensive refurbishment to the Restaurant, Bar and Reception areas. Boasting 16 individually designed en-suite bedrooms with Jacuzzi baths and usual amenities such as tea and coffee facilities, free wi-fi and TV and telephone. The all new "Ramsey's Brasserie" the hotel boasts, offers the business or pleasure traveler an extensive range of quality food and drink with friendly professional service and accommodation. For business meetings and functions there are two conference and event suites available and the premises are licensed for civil wedding / partnership ceremonies and wedding receptions catering for small or large numbers with individually tailored packages, along with a great venue for events and parties. ... more   less 
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Also Known As:
Slepe Hall Hotel And Restaurant
Slepe Hall Hotel & Restaurant St Ives, Cambridgeshire

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